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Grainger
North America's leading B2B supplier of maintenance, repair and operating supplies and related services.
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Sr. Email Data Specialist

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Company Overview
Grainger is North America's leading distributor of maintenance, repair, and operating products and services. Our wide assortment, deep expertise, innovative technology solutions and unparalleled customer service keep customers' operations running and their people safe.
We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way at Grainger.
You Will

  • Learn current Grainger data warehouse structure and data sources with ability to modify and connect to enable critical data in email
  • Ability to read, analyze, and digest what the email team wants to accomplish with its data and design the best ETL process around those goals
  • Translate email ETL business requirements into detailed data storage system designs
  • Communicate business requirements, goals and design instructions clearly and efficiently with IT/ES partners
  • Test and troubleshoot data storage system designs before going live
  • Support the development of customer-centric email strategies based on data driven customer needs, company goals, and analytics in line with Email Marketing Team strategy.
  • Collaborate with digital marketing, content and design teams to build and optimize email executions that will both fulfill a customer need and advance business and marketing objectives
  • Manage seamless end-to-end email campaign production and execution, including KPI identification, campaign set up, list segmentation, automated trigger campaigns, deployment and reporting.
  • Manage troubleshooting of HTML rendering and coding issues to optimize inbox email delivery.
  • Manage email deliverability, ensuring high inbox deliverability rate for all email campaigns. Ensure adherence to email best practices to achieve this.
  • Execute customer-centric email strategies to improve overall channel performance, including creative optimization, A/B Split testing, and developing automated and triggered campaigns.
  • Remain current and informed on industry trends, new offerings and interactive technologies with emphasis on email personalization.


You Have

  • Bachelor's Degree in Computer Science or Technical Equivalent of Experience
  • 4+ years of experience in high volume email marketing, preferably B2B, using a top tier ESP (e.g. Epsilon, Responsys, or Salesforce/Exact Target)
  • SQL development & ETL design, implementation and testing
  • Experience with HTML/CSS, Java, Scripting/Programming, XML, open source intermediate to advanced level preferable
  • Extensive experience troubleshooting and solving complex technical problems
  • Excellent verbal and written communication skills - ability to articulate and convey technical concepts to both business and IT/ES partners
  • Working knowledge of responsive design, dynamic content and email best practices.
  • Experience testing email message rendering across email clients, browsers and computer/mobile devices
  • Experience with segmentation, high-volume list pull, and email delivery processes
  • Able to exhibit strong collaborative and team working skills, including providing constructive input in a team environment.
  • Comfortable with fast-paced working environment; and work under pressure with tight deadlines
  • Proactive, can-do approach to problem-solving. Solutions consider outside-of-the-box alternatives.


Our Benefits
With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger.

  • Medical, dental, vision, and life insurance plans
  • Paid time off (PTO) and 6 company holidays per year
  • Automatic 6% 401(k) company contribution each pay period
  • Employee discounts, parental leave, 3:1 match on donations and tuition reimbursement
  • A comprehensive set of emotional, financial, physical and social wellbeing programs


DE&I Statement
Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

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Grainger Director, Product Management Matt Orscheln
Matt Orscheln
Director, Product Management
EMBRACE OPPORTUNITY
Learn new skills, explore new paradigms
Orscheln’s career has traversed nearly the entire Grainger organization, from finance to sales operations, pricing, merchandising and product management. In his current role, Orscheln works to ensure those he works with have similar opportunities by embracing transparency and helping team members explore avenues for success, build skills and cultivate curiosity about the company. “Our leadership development framework provides guidance for gaining skills in different parts of the business, helping team members to be successful in more advanced leadership roles,” he said.
Orscheln’s career has traversed nearly the entire Grainger organization, from finance to sales operations, pricing, merchandising and product management. In his current role, Orscheln works to ensure those he works with have similar opportunities by embracing transparency and helping team members explore avenues for success, build skills and cultivate curiosity about the company. “Our leadership development framework provides guidance for gaining skills in different parts of the business, helping team members to be successful in more advanced leadership roles,” he said.
My career has grown with Grainger, and in the process, I have gained experience and exposure to our business end-to-end.
Grainger Senior Product Manager Ling Ouyang
Ling Ouyang
Senior Product Manager
CUTTING-EDGE FOCUS
Develop innovative solutions to customers’ needs
As a product manager with a computer science and machine learning background, Ouyang focuses on using technology to improve Grainger’s customer experience and streamline its processes. This means leveraging AI to develop tools that help customers search for products and enable Grainger team members to understand customers’ needs more effectively. “We are encouraged to grow our skills and develop new solutions through regular interaction with customers,” Ouyang said. She credits these interactions with shaping Grainger’s high-tech approach to serving its customers.
As a product manager with a computer science and machine learning background, Ouyang focuses on using technology to improve Grainger’s customer experience and streamline its processes. This means leveraging AI to develop tools that help customers search for products and enable Grainger team members to understand customers’ needs more effectively. “We are encouraged to grow our skills and develop new solutions through regular interaction with customers,” Ouyang said. She credits these interactions with shaping Grainger’s high-tech approach to serving its customers.
Grainger encourages us to develop innovative solutions by providing us with opportunities to interact with customers and operational teams as well as support and guidance from our leaders.
Rachel Trana
Manager, Product Engineering
JOIN THE TEAM
Learn from expert leaders in tech
Trana joined the Grainger team after working for nearly a decade as a computer science professor. “I was drawn to leadership’s strong investment in our teams' success and their desire to drive modern technical and process changes to improve the ways in which teams work,” Trana said. Now managing Grainger’s KeepStock (R) engineering teams, Trana works on the company’s inventory management platform, developing the underlying APIs and algorithms that support it. To this end, her teams rely on a diverse tech stack, including Docker, AWS, Java, Kafka, Snyk, Kotlin and Spring Boot, GitHub and Helm.
Trana joined the Grainger team after working for nearly a decade as a computer science professor. “I was drawn to leadership’s strong investment in our teams' success and their desire to drive modern technical and process changes to improve the ways in which teams work,” Trana said. Now managing Grainger’s KeepStock (R) engineering teams, Trana works on the company’s inventory management platform, developing the underlying APIs and algorithms that support it. To this end, her teams rely on a diverse tech stack, including Docker, AWS, Java, Kafka, Snyk, Kotlin and Spring Boot, GitHub and Helm.
Our team feels empowered to own decisions and commitments, engage in constructive debate and decision making. We trust each other and actively listen and collaborate.
Grainger Director, Product Management Matt Orscheln
Grainger Director, Product Management Matt Orscheln
Grainger Senior Product Manager Ling Ouyang
Grainger Senior Product Manager Ling Ouyang

What are Grainger Perks + Benefits

Grainger Benefits Overview

With benefits starting day one, Grainger is committed to your safety, health and wellbeing. Our benefits provide a wide range of programs and resources for nearly every aspect of the full life you and your family lead – supporting your life today and in the future.

Some benefits are provided automatically, while others are offered at reduced group rates. Whatever you need, you’ve got this because you’ve got Grainger. Visit GraingerTotalRewards.com for a complete picture.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Employee resource groups
Employee-led culture committees
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Team members connect in, African American, Asian-Pacific Islander, Disability, Equality Alliance, Generational, Latino, Veterans and Women's Business Resource Groups.
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Abortion travel benefits
Financial & Retirement
401(K)
Team members can contribute up to 75% of pay up IRS limits on a pre- or post-tax basis. Your contributions are always 100% vested.
401(K) matching
Grainger automatically contributes 6% of your eligible pay into your retirement savings plan account each pay period. This contribution is always 100% vested.
Employee stock purchase plan
You are eligible to participate in Grainger's ESPP once you have completed at least 90 days of service and are regular full-time or regular part-time, scheduled to work at least 20 hours a week.
Performance bonus
Charitable contribution matching
For every $1 a team member donates to charity, Grainger amplifies that impact with a $3 matched donation.
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Grainger supports team members and their families who are in the process of adopting by reimbursing up to $6,000 per adoption for eligible expenses.
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Beverages and coffee on demand in our downtown locations.
Onsite office parking
We offer employees discounted parking rates at our Chicago office locations.
Relocation assistance
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Our tuition reimbursement plan covers the first $5,250 per year towards a degree program. Amounts that exceed $5,250 are reimbursed at 50% and there is no program maximum.
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
View full list of perks + benefits
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