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Sr Staff Data Engineering Lead

| Chicago | Hybrid
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Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

About the role:

As ServiceNow continues its unprecedented growth, the company seeks to further establish its data and advanced analytics foundation and capabilities. ServiceNow is seeking a strategic thinker and technical thought leader to work in the Marketing Analytics function. The Data Engineering lead provides technical oversight across all our analytical solutions not limited to data modeling, design, and development. He/she works in collaboration with other developers and our enterprise data platform team serving as steward of Marketing objects in our cloud data warehouse used for self-service reporting, dashboards, business, and advanced analytics product development. The data engineering lead will work cross functionally with other technical leads across the company in Sales, Products, Finance, Strategy, and the leadership team, to scale the company with high-quality solutions. This position will be reporting to the Senior Director of Marketing Analytics and will be part of the overall Analytics and AI transformation program at ServiceNow. better. 

We are looking for a candidate that can:

· Create technical solutions to business needs by translating requirements and finding innovative resolutions that will provide insight into the performance and health of the business using tools available to them.

· Design the appropriate dimensional models and reporting layer for efficient BI & advanced analytical solutions.

· Conduct unit tests and develop database queries to analyze the effects and troubleshoot any issues that arise.

· Improve systems by evaluating and improving existing systems that are in place as well as collaborating with teams within the business to integrate these new systems to streamline workflow and company processes.

· Develop and update technical documentation for senior members of staff and colleagues within the IT department to serve as a reference guide.


     


Qualifications

Skills and Qualifications

· Analytical Skills – Developer will need to analyze the needs of the business or client

· Problem-Solving – Developer needs to be able to solve any problems that arise during the development stage and find alternative ways around issues

· `Innovative – This job required creativity and the ability to create innovative solutions to business problems. Needs to be self-motivated and have the initiative to find solutions and improvements to systems during prototyping and customer testing phases

· Detail-Oriented – Must have a strong attention to detail in order to spot inaccuracies in coding or data.

· Teamwork – Developer will work as part of a large global team and work towards shared business and department goals, so the ability to work professionally with others is vital to being successful in this job

Requirements:

- Minimum of 7+ years of strong hands on experience in database modeling and complex SQL, PLSQL query knowledge & data warehouse technologies (Hana, Snowflake or any modern database).

- Experience in designing conceptual & dimensional data model and building calculation views, table functions, stored procedures to meet business reporting & analytics requirements.

- Excellent debugging, troubleshooting and resolution skills.

- Experience in performance optimizing database models

- Expertise in database design & development, writing optimized queries, handling Facts, dimension data effectively.

- Experience in ad-hoc data analysis, solution design

- Excellent communication skills, ability to work individually and in a broader geographically disperse team

- High level proficiency in interpretation of complex business scenarios and mapping them out into data warehouse models.



Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550, or [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.


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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

176 N Racine Ave, Chicago, IL 60607

An Insider's view of ServiceNow

What’s the vibe like in the office?

The culture at this company is to take people's uniqueness, their superpowers — who they are at their core — and figure out how to raise them up for their benefit and the company's benefit.

Christine

Vice President of AMS Solution Consulting

What does your typical day look like?

If I could clarify one thing about being an engineer, we're a lot more collaborative than people think. Engineers can be seen as always sitting by themselves in front of a computer in a dark room and code just streaming down it. However, we work closely with project managers and designers to create the best product for customers.

Viviana

Senior Machine Learning Engineer

How does the company support your career growth?

My experience with Launchpad was humbling and eye-opening. I connected with many other early career individuals and discussed imposter syndrome. Being able to voice that and not feel alone in that feeling, I was like, "Wow. I don't have to know everything." There's still room for me to grow, and there's grace there.

Alexander

Diversity and Inclusion Analyst

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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