Sr Transportation Analyst, Zoro
Company Summary:
Zoro offers millions and millions of products — an endless aisle with everything you need to run your business. We offer fast and free shipping, no-hassle returns, and exceptional customer service. We’ve grown quickly in a short time and are continuing to do so while aggressively growing our revenue. We are excited to be a part of an award-winning culture — we have been named a Great Place to Work for multiple years in a row, among other local and national accolades. We think Zoro is a pretty amazing place to work and grow, and think you will too!
Duties and Responsibilities:
- Develop, analyze, recommend and lead implementation of opportunities for improvement that optimize transportation policies and processes around availability, transportation cost, and supply chain cost.
- Manage project to expectations and to delivery goals
- Lead continuous improvement and LEAN initiatives
- Work closely with internal and external partners to ensure proper alignment in communicating with carriers and other internal partners (DC, Purchasing, etc.)
- Active participation in the Identification, selection, negotiation and implementation of cost/service-effective alternative solutions.
- Develop and implement custom transportation solutions for customers
- Analysis and audit
- Analysis utilizing transportation, freight payment and carrier databases to determine underlying causes of freight cost trends, identify inefficiencies, non-compliance and other opportunities for improvement
- Work with internal and external partners to identify process improvement opportunities and to implement new policies and processes
- Conduct audits to gaps in processes
- Monitor key transportation metrics and develop actions plans when necessary
- Identification of transportation failures and timely communication to Supply Chain management.
- Develop and utilize cross functional relationships
- Serve as a key contact for cross functional projects
- Serve as a go to person for understanding Zoro’s information flow and assist in on-boarding of the new team members
- Educate supply chain partners on the role of transportation in the organization, business and carrier rules and how they can have a positive impact on transportation metrics and the customer experience
- Execute all components related to Carrier Management. Including but not limited to:
- Host monthly scorecard and one off feedback conversations with transportation providers with the ability to interpret the score and performance verbally and in writing.
- Compile and articulate a plan to improve performance and execute the plan.
- Root cause analysis and communication of large scale failures
- RFP compliance review.
Qualifications:
- Bachelor degree in analytical discipline (e.g. Supply Chain, Operations Management, Finance/Economics, Statistics, etc.) required. MBA Preferred.
- 3-5 years in an analyst or similar role required
- Intermediate software skills such as Excel, Access, Visio, Powerpoint, SQL and NetSuite are highly preferred.
- Demonstrated skills and experience in:
- Working understanding of the supply chain tradeoffs between transportation and inventory costs and availability
- Analyzing data, developing a recommended course of action and implementing a successful solution
- Leading team efforts on a specific assignment in an indirect reporting capacity
- Working through challenging issues in a constructive manner
Zoro Values and Inclusive Culture: We share a commitment to our Zoro values – Win & Lose Together (We prefer winning!), Take Ownership, We Are Transparent, and Aspire to be Customer-Obsessed. Everything we do at Zoro is centered around delighting our customers. It's a natural extension of our company culture and how we care for each other. We believe when we act in ways that are consistent with these values, we can solve any technical challenge that lies ahead of us. As a Zoro employee, you can expect to work with smart, energetic people, learn something every day, and be valued for your perspective.
Zoro is dedicated to fostering an environment where people of all backgrounds and beliefs are represented, and all team members can be confident that their experiences and perspectives are valued. Zoro aims to empower all employees to learn about, raise awareness, and promote diversity and inclusion through all of our workplace interactions.
Zoro is an Equal Opportunity Workplace and an Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.