Echo Global Logistics
We move freight from point A to point B anywhere across the globe.
Chicago, IL

Sr. Web Analyst at Echo Global Logistics (Chicago, IL)

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At Echo we are committed to help our Associates grow their career. Apply today and grow with Echo!
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.
Position Overview
The Senior/Web Analyst support the analytics needs of Echo Global Logistics by analyzing web traffic using clickstream tools, business intelligence tools, and other internal reporting tools to product reports and insights reporting on the entire ecosystem of web properties the Echo utilizes. This position will lead the utilization of analytics tool set, and ensure all team members across the organization are familiar with the basic usage of the tools to obtain data points (clickstream analysis, outcomes analysis, search analysis). They will work closely with the website product team to in the data capture strategy and drive the implementation of enhancements to the tagging system relating to outcomes. They will also collaborate with external partners such as agencies to assist with data collection.
Job Duties and Responsibilities
  • Gather tagging and analytics requirements from product teams
  • Advise product teams on tracking requirements (ElementIDs, distinct HTML/CSS classes, etc) for new feature rollouts
  • Develop custom event tracking extensions in JavaScript
  • Lead the production of weekly, monthly reports (excel, BI tools, clickstream analytics).
  • Lead development of senior management dashboards.
  • Analyzes website/mobile behavior and customer experience
  • Develops data consolidation and validation models
  • Responsible for implementing tag and tracking parameters
  • Drives business requirements synthesized from multiple sources including product managers, development teams, and functional group members for analytics needs
  • Understands relevant technology applications in their area, such as tagging, tracking, page load performance and other methods of data collection for single page applications (SPAs)
  • Using strong analytical skills provides insights as well as recommendations for changes and influences key Company decision makers of business benefits of the proposed solutions
  • Delivers insights via presentations (verbal and written) for project teams and business leaders
  • Understands the complex web ecosystems and best practices and applies this knowledge to their work.
  • Collaborates on creation of project plan and tasks for the team.

Qualifications (Education, Certifications, and Experience)
  • Tealium (TiQ & EventStream) Experience Required.
  • Extract-Transform-Load (ETL) experience required (Python preferred)
  • Five plus years of experience with HTML, JavaScript, jQuery (ability to read, write, troubleshoot code and work within the Document-Object Model (DOM))
  • Three plus years of experience in relational databases required (T-SQL preferred) with experience writing and tuning SQL queries in a online or offline environment.
  • Five plus years business experience with three plus years digital analytics implementation experience
  • Five plus years of experience in advanced web analytics methodologies such as competitive analysis, cross-channel analysis, attribution models, user experience surveys/interviews, and market research.
  • Three plus years experience working within or alongside an AGILE development team
  • High level of expertise with Business Intelligence tools, five plus years, such as Tableau, PowerBI, Looker, etc
  • Must possess advanced Microsoft Office skills; with an emphasis on Excel.
  • Five to ten years of business analysis experience in large size companies with multiple functions / business units preferred.
  • Excellent communication skills and ability to interact with all levels of end users and technical resources.
  • Exposure to project management skills, business process redesign principles, tools and techniques a plus.
  • Bachelors Degree

Work environment/physical demands summary:
This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear.
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
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Where we are

Located in River North overlooking the River! Easily accessible and close to various train and bus stops, including a shuttle from Union Station.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • T-SQLLanguages
    • jQueryLibraries
    • BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • MVCFrameworks
    • CQRSFrameworks
    • React.jsFrameworks
    • KubernetesFrameworks
    • .NET CoreFrameworks
    • ElasticSearchDatabases
    • KafkaDatabases
    • RabbitMQDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • SmartsheetManagement
    • VersionOneManagement
    • Quality CenterManagement
    • DrupalCMS
    • SalesforceCRM
    • SendGridEmail

What are Echo Global Logistics Perks + Benefits

Echo Global Logistics Benefits Overview

401k with company matching
Medical insurance through Blue Cross/Blue Shield
Health Savings Account (HSA)
Flexible Spending Account
Parental leave
Paid time off
Commuter benefits
Employee training programs
Volunteer time off
Pet insurance
Peloton discounts
Employee assistance program
Business resource groups
Diversity, equity and inclusion program

Volunteer in local community
Chase Corporate Challenge, Chicago Cares
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
River North Gym is in the building
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Vacation & Time Off Benefits
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Echo has it's own Softball league in the spring/summer!
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Time allotted for learning

Additional Perks + Benefits

Echo employees are a driven group of professionals who keep goods moving, one shipment at a time. We recognize each employee’s entrepreneurial spirit with a suite of benefits that enable employees to bring their best to work. Whether it's running at the gym, connecting with your colleagues at happy hour, or spending time with your family, we want to make sure employees are satisfied with their Echo lifestyle.

An Insider's view of Echo Global Logistics

How would you describe the company’s work-life balance?

Managers at Echo get to know you by having one on one meetings, so they understand your personal life. Echo is flexible with when you arrive and leave from work, so that it fits with your schedule. Echo understands that life happens, so leaving early isn’t a problem as long as you make it up later. I feel that Echo respects my personal time.


Sr. Software Engineer

What projects are you most excited about?

I am most excited around a project designed to transform and re-build our API architecture. This project is not only very beneficial to our clients but also allows members of my team to work on and be exposed to a high visibility design that will have a positive impact on the client experience when integrating with Echo.


Integration Operations TL

What are some things you learned at the company?

When I started at Echo, the team banded together to teach me everything I could absorb about logistics! I am constantly presented with opportunities to take courses, shadow employees, and brainstorm. I’m still learning every day, but I am proud to say that my tech and logistics knowledge has grown to exceed anything I ever thought possible.


Sr. Employee Experience Specialist

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