Data Analytics, Strategy & Operations Senior Consultant (Specialty Underwriting)

| Chicago
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Be part of an entrepreneurial team that provides critical data-driven analysis, guidance, and strategic recommendations to support the business portfolio and/or operations of the Healthcare Professional Liability Underwriting organization. In this role, you will utilize your analytical and problem solving skills to collaborate across the enterprise to find efficiencies and solutions to complex problems. A successful candidate will establish metrics, provide innovative underwriting analysis and partner with Healthcare Professional Liability Underwriting professionals to support their business intelligence needs. This candidate will be technically strong and will enhance our capabilities to make data-driven decisions and communicate recommendations.
Essential Duties & Responsibilities

  1. Leads smaller scale efforts to determine and develop data-driven departmental strategies to maximize performance and improve business results..
  2. Establishes relationships with the Healthcare Professional Liability Underwriting organization's Leadership; Uses these partnerships to identify opportunities to develop and advance data-driven strategic initiatives.
  3. Establishes relationships with the Healthcare Professional Liability Underwriting organization's staff professionals; Uses these partnerships to drive key operational insights and build process improvements and efficiencies.
  4. Interprets data and identifies relevant analyses; Monitors trends over time and provides actionable insights to determine actionable outcomes of the business area. Makes recommendations using technical experience, judgment, and precedents.
  5. Collaborates with Actuarial, Claim, Government Relations, Product, Risk Control and other functional areas to ensure operational activities are meeting overall business goals. Contributes to building an analytics and data culture in the Healthcare Professional Liability Underwriting organization.
  6. Stays current on trends and developments within the healthcare and the insurance industry. Focuses on continually learning to deepen knowledge of industry and areas of expertise. Share knowledge with others.
  7. Stays current on data science trends and developments.


Reporting Relationship
Director or above.
Skills, Knowledge & Abilities

  1. Solid knowledge of the insurance industry, its products, practices and operations, focusing on healthcare professional liability.
  2. Solid knowledge of applications such as Microsoft Office Suite, Tableau, Alteryx, Qlik and other business related software.
  3. Proficiency with SQL. Knowledge of R and Python a plus.
  4. Solid analytical, critical thinking and problem solving skills
  5. Broad knowledge of business functions, statistical methods of analysis, company systems and databases, and their integration; Experience with Underwriting data a plus.
  6. Effective verbal and written communication skills; articulately and concisely explain the implications of complex data.
  7. Solid project management, organization and planning skills with the ability to manage multiple projects effectively and lead teams.
  8. Ability to effectively resolve complex situations and issues.
  9. Ability to solve issues with a sense of urgency; utilizes and manages the available resources to make informed decisions and achieve superior results.
  10. Ability to creatively and effectively manage through ambiguous and challenging problems, leads through change and takes appropriate level of risk.
  11. Ability to leverage enterprise applications for reporting and process improvement to meet business objectives.


Education & Experience

  1. Bachelor's Degree in Business, Economics, Mathematics, Finance, Statistics, or related field.
  2. Typically a minimum of seven years of related work experience.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Located in the heart of the loop, CNA’s headquarters are at 151 N Franklin. With close proximity to both L and Metra stations.

An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How does the company support your career growth?

Throughout my five-year career, I’ve seen CNA value creating thinking and continuous learning. My managers actively encourage me to pursue rewarding professional development opportunities. Those opportunities have had a direct impact on my career growth. At CNA, the opportunities are endless and your career aspirations matter.

Alaina Cole

Underwritting Specialist

What unique initiatives do you have that encourage innovation?

We have an Innovation program and team that designs processes to encourage creative thinking and capture ideas across CNA. In addition to collaborating with and learning from world-class technology partners, we also host events such as our Innovation Summit and Hackathon, which bring winning competition ideas to life in real products and services.

Keith Zhang

Architecture Consulting Director

What's the biggest problem your team is solving?

A primary focus of my team is reducing the time-to-market associated with machine learning models. By leveraging cutting-edge cloud services and streamlining processes, we’re enhancing the model development lifecycle. That enhancement allows us to use efficient, effective predictive analytics when making business decisions.

Ryan Gulden

Senior AI/ML Engineer

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available

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