Strategy and Operations Analyst - Global Program Management at Groupon

| Chicago
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Can you find and solve problems we haven't discovered yet?


Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.


The Strategy and Operations Analyst will be a part of the newly formed Global Programs team and is responsible for using data-driven insights to drive business transformation initiatives globally. As a Strategy and Operations Analyst, you will collaborate with partners across multiple functions and regions establishing and socializing key performance indicators to track initiative performance. You will work closely with functional SME’s to align metric outputs to opportunities for improvement and develop business cases to drive step-function improvements in Groupon’s business.


We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and passionate about helping local businesses thrive. Does that sound like a compelling place to work?


You’ll spend time on the following:

  • You will collect, analyze, and evaluate data to understand macro business trends and measure effectiveness of business transformation initiatives

  • You will partner with business stakeholders, analytic and data specialists from around the company to develop globally consistent reporting and tools to drive accountability

  • You will work closely with Finance to develop business cases, forecasts and long-term plans

  • You will communicate performance trends and analyses to key partners across the organization.

  • Help identify the tools and design the processes needed to implement new business ideas and concepts

  • Assist with special financial and business related studies

  • Assist the team with coloring in the lines in the team coloring book


We’re excited about you if you have:

  • Bachelor’s Degree in Business, Economics, Business Information Systems or related fields

  • 3-5 years of professional experience, preferably in management consulting, e-commerce, or other equally rigorous and quantitative positions

  • You're deeply analytical, with advanced Microsoft Excel. Knowledge of SQL/Teradata preferred.

  • You are passionate about working with data, measuring performance, and making decisions based on quantitative and/or deductive reasoning.

  • You are able to convey complex information to a broad audience either by email, chat, phone or slide show

  • You have experience working with and influencing decision-makers and executive leadership in the past

  • You're a creative problem solver who can identify problems unilaterally and recommend effective plans of action

  • You're able to work independently, take initiative, and remain flexible in an ever-changing environment


Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, click here for the latest Groupon news. Plus, be sure to check out the values that shape our culture, guide our strategy and make our company a great place to work. And just don’t take our word for it. Hear from real Groupon team members and learn more about our employee resource groups. If all of this sounds like something that’s a great fit for you, then click apply and let’s see where this takes us.

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Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.
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