With 2019 sales and revenues of $53.8B, Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through its Financial Products segment. Caterpillar is also a leading U.S. exporter. Through a global network of independent dealers and direct sales of certain products, Caterpillar builds long-term relationships with customers around the world.

We are a Fortune 100 corporation with 110 production facilities of which 60 are located outside the US, and we have 160 dealers serving customers in 193 countries. In 2019, we were named to the Dow Jones Sustainability Indices (DJSI), including both the World and North America indices. This marks the 20th time Caterpillar has been included in the DJSI.

Job Purpose:

The Strategy Manager will play a critical role in the success of the Parts Pricing and Sales Variance Department driving key strategic initiatives and actions interdepartmentally within Global Aftermarket Services and across the enterprise. As a member of the department’s leadership team, this position will provide important and strategic input and facilitation and be a key enabler for the Department Head. This position is appointed to measure, analyze and improve strategically selected outcomes, experience and extended operating cash flow after capital charge for Caterpillar (OPACC-C) of pricing actions.

Responsibilities:

Leading strategy development to improve results for department and division positively impacting Services growth targets.
Managing and supervising staff responsible for project management, training, governance, communication and competitive intelligence (3 to 6 direct reports).
Planning and directing all projects viewed as critical to department and the enterprise.
Managing metrics, dashboards and supporting management tools in place to monitor performance of price actions and develop processes to prioritize price reviews.
Prioritizing critical issues and required information to facilitate efficient decision-making.
Organizing and facilitating leadership meetings, ensuring clear action items and timely follow-up.
Planning and overseeing the competitive pricing intelligence processes.
Managing, along with the Pricing leadership team and key business partners, profitable growth governance.
Responsible the communication of major price plan with the sales, industry and key stakeholder groups.
Evaluating all related factors impacting global price increase and managing the decision process.
Coordinating and developing annual business plan, department expense budgets, results and rolling business management with Business Resources.
Attending various executive/department meetings to keep a pulse on the business and help connecting the dots with others across the company
Planning leadership events, off-sites, and strategic planning/accountability reviews
Ensuring clear communication of objectives, expectations and manages accountability, assigning duties according to capability
Working collaboratively with stakeholders in determining the structure, defining the approach and delivery of pricing training.
Assisting in onboarding key team members
Providing strategic guidance to Department Head, often leading (or co-leading) strategic initiatives that are outside of functional groups.
Identifying improvement opportunities and enterprise-wide implementation of those improvements
Responsible for driving internal and external communication that supports and accelerates impact of the department
Employee may also be responsible for performing other job duties occasionally as assigned
Exceptional networking skills, being accessible, responsive and focused on delivery and execution
Effective champion for the aftermarket parts pricing, with demonstrated credibility in the organization, able to be persuasive and influence without authority
Limited travel required (less than 30%).

Qualifications

Basic Qualifications:

Requires bachelor’s degree or higher from an accredited institution
Ten years progressively responsible job-related experience, including project management and/or leadership, preferably with experience within pricing, aftermarket and dealer network
Prior supervisory experience

Top candidates will also have:

Exceptional organizational, analytical and project management skills
The ability to manage ambiguity, work autonomously, and multi-task in an agile and fast-paced environment
Consistently meeting ambitious deadlines and deliver high-quality work on schedule
Strong facilitation skills
Ability to distill high level communication into meaningful context and actions
Demonstrated ability to navigate and positively influence in a large matrix organization and work closely with senior management
Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Understanding of and credibility in the field of marketing
Proven ability to diagnose and find innovative solutions to unique and complex problems on a regular basis
Knowledge of competitors and industry pricing trends
Maintains positive and can-do attitude and approach to work
MBA or Master's degree

Additional Information:

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

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Kyle Cline

Analytics Manager

PEOPLE-FIRST EXPERIENCE

Work in a setting that prioritizes people

Leading a team isn’t Cline’s only duty. “My most important leadership role is being a father,” he said, commending the parental leave policy that let him be with his newborn son. The human element extends to entities like the Caterpillar Foundation, which among other initiatives, provides support to disaster-impacted areas. “I’m proud to work for a company that prioritizes communities and their people,” Cline said.

Caterpillar makes me feel like they want me to stay and grow.

Shilpi Banerjee

Senior Software Engineering Manager

GROW EACH DAY

Advance in a development-minded environment

A 16-year company veteran, Banerjee hasn’t just logged serious time with the company — but mileage, too. From navigating M&As in Japan and tackling new product introduction in China and Singapore, to spearheading digital efforts in India, the technologist has grown immensely since starting as an IT analyst. “At Caterpillar, there are myriad opportunities to explore your potential and grow your career globally,” Banerjee said.

Leaders appreciate initiative, enthusiasm, flexibility and the drive to get things done.

Jenny Thompson

Digital Product Manager

Real World Impact

Digital Solutions That Power the Bottom Line

Digital Product Manager Jenny Thompson sees connectivity as a cornerstone of great service. “Our digital services empower customers to improve their efficiency, productivity, profitability and sustainability — directly powering their bottom line,” Thompson said. To transform its customers’ operations, Caterpillar develops digital solutions that combine its many strengths: asset and service data, engineering and robust analytics. “These tools give customers insights about their operations and recommendations for their fleets that are more tailored than ever before,” Thompson said.

Caterpillar was an early adopter of connectivity and the value that data can bring. We want our customers to be successful, and these technologies are important enablers for that success.