Avant is dedicated to building premier digital banking solutions for the middle class through a combination of technology, analytics and superior customer service. Since 2012, Avant has connected over 1.5 million customers to over $7.5 billion in loans and 700,000 credit cards. A high growth financial technology company, Avant has been featured in The Wall Street Journal, The New York Times, TechCrunch, Fortune, Bloomberg, and has raised over $600 million of equity capital. Visit www.avant.com for more information.

We are looking for a credit card servicing analyst who will manage and support the successful

implementation of complex and highly visible project deliverables for our credit card portfolio. The

ideal candidate will have a strong credit card servicing background with demonstrable Fiserv (First

Data) platform experience, demonstrated testing capabilities, strong analytical skills, and attention to

detail. 

Preference will be granted to candidates that are willing to work in our Chicago, Illinois

headquarters. However, remote candidates are encouraged to apply.

What You Do at Avant:

• Conduct full range of testing, account configuration, validation, and reporting.
• Communicate with the project team, business owners, and vendors to discuss project options, requirements, and technical specifications.
• Determine most efficient and effective technical solutions for credit card servicing use cases.
• Work with project teams, business owners, and vendors to execute the project plan, ensuring assigned technical tasks are completed accurately and on time.
• Accurately update defined Fiserv (First Data) configuration settings in multiple applications including the Adaptive Control System “ACS,” and Product Control File or “PCF.”
• Assist in the resolution of production issues by identifying cause, implementing fix, and defining impact. 
• Ensure quality in the project process.
• Effectively communicate with all project stakeholders including leading formal presentations.
• Provide technical support to stakeholders within the organization and to third-party vendors. 
• Assist with identifying improvements to the defined processes within the organization.
• Perform other duties as assigned.

Why You Are a Fit at Avant:

• Bachelor’s degree in Systems, Business Management or related field, or equivalent combination of education and experience required.
• 1-3 years of hands-on testing experience including test script creation, account conditioning, test execution, test result reporting, post implementation verification, and “bug” remediation for a wide variety of credit card servicing projects.
• 1-3 years of related experience in the credit card servicing industry.
• 1-3 years of hands-on credit card servicing platform competencies and experience including any combination of the following:




o Updating configuration settings

o Researching system functionality, and/or

o Identifying and troubleshooting account processing anomalies.

Other Desirable Skills and Attributes:

• 1-3 years of experience working in an Agile project methodology environment, or equivalent project management experience.
• Knowledge of office tools including Google Office, Jira, Confluence, and Looker. 
• Credit card servicing and industry knowledge. 
• Familiarity with SQL and other data query tools.
• Experience with distributed products including web and mobile applications, customer service user interface applications, and workflows.
• Portfolio conversion experience. 
• Experience and competencies with following Fiserv (First Data) products: DMM, Promotions,
• Rewards, Mobile Wallet, Secured Card, Rules, DecisionQuest, DefenseEdge, and plastics products.
• Proven facilitation, organizational, prioritization, decision-making and conflict resolution skills. 
• Ability to track and control activities in a fast-paced environment while managing multiple projects and tasks.
• Ability to communicate effectively in both verbal and written formats and give presentations utilizing multiple mediums.
• Ability to work effectively within all levels of the organization.
• Ability to work effectively in both on-site and virtual environments.
• Ability to work in a fast-paced environment and support project managers in executing assigned project tasks while managing multiple priorities and meeting deadlines.
• Demonstrated excellent analytical skills, with ability to manage complex factors in multifaceted projects.
• Ability to work independently, to exercise discretion, and demonstrate good judgment in decision making.

#LI- SA1

Why Avant is a fit for you:

At Avant, we believe our values make a difference:

We value, support, and help each other grow

We are committed to active inclusion and diversity

We are transparent and believe the best idea wins

We succeed when our customers succeed

We get sh!t done… responsibly

And we keep it fun!

We believe that ideas are more important than titles, everything is more fun together, everyone drives change, and everyone is an owner. While we believe the perks and benefits that we offer are terrific, nothing excites us more than having the ability to collaborate with intelligent, highly-motivated and talented people on challenging problems as we work to change the face of online lending.

Avant is an equal opportunity employer and individuals seeking employment are considered without regard to race, color, national origin, religion, sex (including pregnancy, sexual orientation or gender identity), age, disability or genetic information or any other factor protected by applicable federal, state or local law, regulation or ordinance.