Technical Solution Analyst (iManage Risk & Compliance Team)
We offer a flexible working policy that supports the health and well-being of our iManage employees. As an organization, we value collaborating and learning from our peers in person, while providing the necessary flexibility for our employees to have a meaningful work-life balance. Please reach out to learn more.
Being a Technical Solution Analyst at iManage means…
You are responsible for the delivery of our iManage Risk & Compliance products to our clients. You will be working in a hybrid role between business and technology consulting that involves a combination of business acumen and consultative skills to consume business requirements and translate to their technical implementation in our software.
You have proven strong project execution and technical implementation skills with the ability to interface with all stakeholders. You are highly communicative, and solution focused as well as able to participate in a high level of collaboration with other team members. You thrive in a dynamic, fast-paced environment with competing priorities and resources.
iM Responsible For…
- Partnering with our Business Solutions Analysts to support translation of customer business requirements into our software, providing deep technical know-how
- Clarifying business requirements and highlighting requirements gaps as needed to ensure high-quality and complete implementations.
- Translating business requirements into technical tasks and plans required to implement the solution and providing technical project management of the execution of these tasks and plans.
- Implementing client solutions in our software, including, but not limited to, building of workflows and related workflow forms, configuring our software to specific client requirements, developing or updating reports, etc.
- Participating in data integration analysis and mapping as needed to integrate client business systems with our solutions.
- Writing and executing system test cases and plans to ensure quality of delivered solutions.
iM Qualified Because I Have…
- A Bachelor’s Degree, ideally in a technology-related field
- Demonstrated experience in the hands-on implementation of sophisticated technology solutions; the ability to organize and manage large amounts of detailed information (including production of functional and technical specifications)
- Experience with SQL; experience integrating and configuring different systems; scripting experience required – Javascript/HTML based development experience is desirable
- Excellent communication skills (written and oral)
- Ability to generate, and desire to communicate, innovative ideas in a collaborative environment
Bonus Points Because I have…
- Legal industry experience (ideally within legal conflicts software solutions)
*Travel may be required to fulfill the duties of this position (up to 25%). We are open to remote candidates
iM getting to…
- Join a supportive, experienced team benefiting from continuous growth within an inclusive, encouraging and vibrant culture
- Onboard remotely and be included in all aspects of iManage life
- Collaborate cross functionally
- Receive competitive benefits that include; attractive salary based on market data, health/vision/dental/life insurance, 401k matching, performance bonuses, flexible working environment, generous PTO, unlimited sick days and so much more!
About iManage…
iManage is dedicated to Making Knowledge WorkTM. Over one million professionals across 65+ countries rely on our intelligent, cloud-enabled, secure knowledge work platform to uncover and activate the knowledge that exists inside their business content and communications.
We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.
So we’re looking for people who love a challenge. People who are happiest when they’re solving problems and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we do things that might appear impossible. How we develop our employees’ strengths and unlock their potential. How we find meaning in everything we do.
Whoever you are, whatever you do, however you work. Make it mean something at iManage.
Learn more at: www.imanage.com
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