Job Description If you're looking to build your career as part of a global technology team tackling big challenges that impact the lives of people and companies all around the world, we want to meet you. As a senior leader in tech program management, you'll work with a highly inspired and inquisitive team of technologists who are developing and deploying applications to the highest standards. You will combine your years of proven expertise with a never-ending quest to create innovative technology solutions Your passion and experience in one or more technology domains will help solve complex and mission critical problems, internally and externally. In addition to creating solutions with your in-house team, you'll also work alongside our team of technologists from around the world who are just as dedicated as you are. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.
Responsibilities

• Manage end-to-end management and delivery across the full product life cycle including research, ideation, prioritize, prototype, test, build, adopt, and measure in partnership with users and stakeholders
• Manage project partners and facilitating technical and functional conversations at all levels of the organization
• Shape and manage the backlog and ensuring the team consistently deliver against established measures of success
• Use an adaptable set of approaches (e.g. user journeys & story maps) to gather ideas and requirements for projects and organize them into an evolutionary road map
• Create a vision for our teams to follow and help them plan development in a self-organized fashion
• Validate and test ideas through frequent feedback loops to ensure development teams' priorities are aligned to have the biggest impact
• Create and maintain the product's definitions including SLO & SLAs
• Refine high level requirements, including the definition of acceptance criteria, into deliverables to facilitate ideation at depth within the Product Backlog Review
• Develop and maintain deep relationships with delivery partners across teams including senior leaders in the organization

Qualifications

• 5-10+ years of experience in product management or program management in strategic or transformational change strongly preferred
• Experience managing delivery across multiple work streams with varying timelines, priorities and complexities
• Demonstrated ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals
• Proven ability to execute via successful internal partnerships with other organizations - with the ability to influence people at all levels across a broad variety of job functions
• Excellent leadership skills - of product, programs, projects, teams and/or employees
• Structured thinker, effective communicator with excellent written communication skills. Ability to crisply articulate complex technical concepts to senior audiences with poise and confidence
• Demonstrated experience in Agile
• Bachelor Degree or equivalent experience required

About Us JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Equal Opportunity Employer/Disability/Veterans
About the Team Our Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You'll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.