Brand Design Manager

| Hybrid
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Are you excited by the idea of leading a team of designers and making an impact on brand through mentorship and empowerment? Sprout Social’s Creative Team is looking for an experienced Design Manager to join forces with the other creative disciplines at Sprout and a partner up to help lead the creation of compelling experiences for Sprout’s various audiences.

The design leader we seek is someone who will thrive in leading a team of Brand Designers with varying backgrounds and strengths. While you should be excited about working with our business partners and solving challenges that require creative expertise, we want you to be equally excited about individual mentorship and career development. You are someone that spends time on building team rituals that strengthen our team culture. Your impact is all about creating the conditions that make great design happen everyday. If you have an extensive background in digital design, combined with experience in copywriting, motion or storytelling through video, we’d love to talk with you.

Within 1 month, you’ll...

  • Attend 2 weeks of Sprout Social training to learn the ins and outs of the product and better understand the value that Sprout delivers to our customers.
  • Meet with Design Leadership and discuss everything from team structure to goals for the organization.
  • Meet with key partners in the Marketing organization to understand current goals, challenges and areas where design can provide the most value.
  • Meet with the People team and understand how Design impacts culture.
  • Get exposure and build relationships with other Creative disciplines (Brand, Video, Content, Marketing Development and Product).
  • Set up regular touchpoints with your direct reports on the Brand Design team.
  • Take time to develop a working relationship with Video and Motion as these are your closest partners and an extension of your team.
  • Meet with Project Management to develop an understanding of the team’s current process and structure.
  • Familiarize yourself with Sprout’s brand (including our family of products).
  • Immerse yourself in Sprout’s brand positioning and how that relates to the story that we want to tell throughout our marketing.
  • Soak up knowledge from every corner of the org!

Within 3 months, you’ll...

  • Have a good understanding of the product, our industry and Sprout’s customer base.
  • Collaborate with Marketing leaders to determine a roadmap of upcoming projects.
  • Work with stakeholders throughout the organization to evangelize brand standards and design thinking.
  • Provide guidance to designers on a project basis to ensure that strategy aligns with the Marketing organization’s goals.
  • Provide art direction and inspire creativity amongst everyone across design disciplines.
  • Regularly meet with your direct reports on the Brand design team to discuss career goals and growth.
  • Weigh in on resourcing; helping align design skill sets to various areas of the business
  • Coordinate with Creative leaders on Video to ensure that we are telling compelling stories across various mediums.
  • Collaborate with Product Design leaders to ensure visual excellence and alignment between brand and product vision.

Within 6 months you’ll…

  • Successfully implement changes in how we approach creative work, and have tangible results from your impact
  • Comfortably step into some art direction and influence strategy on projects to ensure each experience aligns with long term goals and vision for the brand.
  • Work with Marketing to ensure that Design can successfully act as a strategic partner within the organization.
  • Work with Design and Marketing execs to craft the growth and development of Brand Creative Team.

Within 12 months you’ll…

  • Spend more time with execs on long term vision for the team, org planning
  • Help co-author the Design Team’s annual Mission, Goals and Objectives for 2019
  • Who knows! Part of joining a company at this size and growth curve is being comfortable with some unknowns, and an evolving set of responsibilities!

Note: An online portfolio showcasing your work is required for consideration.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. 

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is an equal opportunity employer. Anyone seeking employment here is considered without regards to race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, Illinois, or local law. We value the things that make us different and want to see how you can make our team better!

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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