Creative Director (Financial Services Technology)

| Chicago | Remote
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Bounteous is looking for a Creative Director with a background in the Financial Services space to join our fast-growing design practice. This role is ideal for a dynamic and impassioned creative veteran focused on furthering sound design principles in a fast-paced dynamic environment. The ideal director is a naturally engaging storyteller and mentor who enjoys collaborating with cross-disciplinary teams to collectively deliver incredible, award-winning experiences.


Role and Responsibilities

  • Leads, inspires and motivates teams to create and deliver influential, innovative, best-in-class, customer-centric solutions that drive business goals
  • Shapes and directs creative strategy and deliverables from concepts through execution for a variety of digital products across experience platforms, including website, app, social and marketing channels for major Financial Services Technology brand
  • Facilitates and oversees creative activities such as experience strategy development, conceptual design, copywriting and art direction, production oversight and concepting for photoshoots and video production
  • Ensures all creative deliverables align with brand guidelines, business and user goals, channel requirements, and accessibility standards
  • Ensures digital designs meet the needs of development and technical teams to ensure feasibility and digital design best practices (mobile first design, etc.)
  • Collaborates with multi-disciplinary teams and partners closely with clients to establish strategy, and align goals with tactics
  • Facilitates and oversees discovery activities such as design workshops, stakeholder interviews, expert reviews, competitive reviews, etc.
  • Coordinates with XD senior leadership to define and execute overall practice processes, methodologies, creative and experience design standards, and initiatives
  • Leads and coaches direct reports to set and work towards career goals, and helps identify training and development needs
  • Contributes to our culture and atmosphere, quality of work, and growth into the next generation of experience designers
  • Supports project management to schedule design activities and deliverables within programs and projects
  • Provides creative leadership on new business pitches in partnership with business development and account teams. Is responsible for the ideas and creative concepts, as well as helping to shape and articulate a compelling story.
  • Stays informed on design best practices, trends, and tools, and participates in the local design community
  • Juggles multiple clients and projects simultaneously

Preferred Qualifications

  • 11+ years of experience as a creative professional, with a focus on design, user experience, and storytelling. Consulting/Agency experience is a plus.
  • A background defining the vision for and delivering digital marketing and end-to-end product experiences in the Financial, Industrial, and/or Technology space
  • 3+ years experience mentoring and managing a team of direct reports
  • In-depth and working knowledge of current design tools, eg - Figma, InVision, Adobe Suite; and in-depth knowledge of presentation and admin software, eg - Miro, Keynote, and Microsoft Office products
  • Experience in Adobe After Effects or similar motion graphics programs a plus
  • Experience leading engagements with a strong voice for creative and meticulous eye for detail
  • Experience presenting work to clients, facilitating workshops and conducting stakeholder interviews
  • Ability to provide creative direction as well as overall leadership for strategic and account direction
  • Experience designing around data sets and reusable components/patterns
  • Understanding of mobile, responsive design, accessibility and Agile methodologies
  • Exceptional communication skills (verbal, written, interpersonal, cross-disciplinary) with all levels of management and staff to achieve desired outcomes and build strong alliances and relationships
  • Experience presenting work to clients, facilitating workshops and conducting stakeholder interviews
  • Excellent listener with a passion for human-centered design
  • Proactive, efficient time-management skills
  • B.S./B.A./B.F.A. in graphic design, digital design, visual communication, or other design-related fields



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Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply.


Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law.


Bounteous is willing to sponsor eligible candidates for employment visas.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SassLanguages
    • SqlLanguages
    • DrupalLanguages
    • MagentoLanguages
    • AEMLanguages
    • ReduxLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ShopifyCommerce
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • Salesforce CPQCRM
    • Salesforce PardotCRM
    • Adobe CampaignLead Gen
    • SlackCollaboration
    • ZoomCollaboration

Location

The Bounteous flagship collaboration center is located in the heart of Ravenswood. This neighborhood is a stone's throw away from Wrigley Field, microbreweries, and boutiques. Our strategically-located global collaboration centers support hybrid team members while building face-to-face connections.

An Insider's view of Bounteous

What are some social events your company does?

My favorite events include a Summer in Winter themed party we held at the Studio, Peak, Peach and remotely all simultaneously. Those attending remotely, zoomed in with festive attire we sent in packages that included drinks/food/favors we had them on the big screen TV so they can view everyone and participate in games.

Markel Lewis

People Experience Advisor

How do you collaborate with other teams in the company?

Whether attempting to gain alignment, provide information, or have a difficult conversation, I feel it’s important to approach every situation with empathy. We may each have different priorities, but remembering there’s a human on the other side of the screen or affected by your decisions goes a long way toward fostering collaboration.

Catrina Ahlbach

Chief of Staff (Tech)

What are Bounteous Perks + Benefits

Bounteous Benefits Overview

Creating a remarkable team member experience goes beyond benefits and rewards – but let’s be honest, they matter. That’s why we’re committed to building a culture of growth, support, and belonging across our global community so amazing people (like you) can thrive every day. Being the best version of yourself is made possible with a healthy lifestyle. We cover 100% of your medical insurance premiums and 65% for any dependents. Choose from a variety of plan options for medical, dental, vision, life insurance, and more that suit yours and your family’s needs. In addition to your physical health, time away from work is important for your mental health. Our ‘Take What You Need’ paid time off policy empowers team members to balance business and personal demands in a healthy, flexible, and supportive way. As an added bonus, when summer rolls around you can get a head start to your weekend with Summer Fridays. As for your financial wellbeing, we offer 401(k) retirement plans through Charles Schwab with a contribution match up to 3% of your annual salary.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

From day one your growth is encouraged and supported with mentorship and development opportunities. Learning & Development is a shared accountability among Team Members, Career Coaches, and the Organization. Your learning journey may include a mix of on-the-job experiences, networking exposure, and education opportunities. To further support career growth, team members are eligible for financial aid for ongoing training, courses, certification, and conference opportunities aligned with their role and the direction of their team.

You are empowered by belonging with an inclusive, people-first culture. Team member networks, our version of employee resource groups (ERGs), hold space for individuals and allies with shared identities, interests, and passions. Our resource groups celebrate communities of color, life as a working parent or caregiver, the LGBTQIA+ community, wellbeing, sustainability, and more.

Lastly, you’re encouraged to work how and where you perform best. We acknowledge that not everyone thrives with a 9 – 5; find a schedule that works for you while honoring team and client commitments.

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