Creative Traffic Coordinator
Do you approach creative work with an organizational mindset?
Are you excited by the opportunity to bring order to chaos?
Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.
The Creative Traffic Coordinator is the liaison between Groupon’s creative teams and their clients. They will schedule projects, communicate status updates, anticipate and troubleshoot problems, and develop solutions to workflow delays to keep deliverables on track. This individual is also responsible for ensuring the flow of timely and accurate information between teams by creating and facilitating open feedback loops.
We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a compelling place to work?
You’ll spend time on the following:
Serve as a liaison between creative staff and clients, both internal and external
Facilitate communication loops and information sharing regarding project status and resource requirements
Oversee end-to-end project scheduling and status updates
Ensure that task-related information and instructions are delivered to project team in a timely manner to keep the project on schedule
Monitor the flow of materials or resources through the process to ensure on time delivery
Troubleshoot problems to make sure a project or process remains on schedule
Work with teams to facilitate timeline revisions as needed
Proactively notify all relevant parties when work cannot start as scheduled, and work with teams to find alternate solutions
Advise on resource availability for incoming projects based on current and planned workloads
Maintain and update centralized schedule for all active jobs and team members to ensure deadlines are met and resources are optimally scheduled
Enter and update all project into the scheduling system
Communicate to team members as needed to move projects to completion
We’re excited about you if you have:
Bachelor’s degree in graphic design, visual arts, or project management field preferred; related degrees considered
Demonstrated understanding of content production
Project management is a plus
Mac proficient
Working knowledge of Adobe Creative Cloud and Google Suite preferred
Ability to work on multiple projects simultaneously, set priorities, and meet deadlines required
Strong communication skills and ability to foster and maintain relationships
Excellent at problem solving and being resourceful
Detail-oriented and excellent organizational skills
Adaptable and able to work in a fast-paced, open office, demanding environment with aggressive schedules and deadlines
Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.