Design Manager
Rocket Travel is looking for a Design Manager to join our growing Design team. Design Managers guide designers building customer-centric products, helping align and prioritize workflows, as well as rolling up their sleeves to get into design files at times.
Rocket Travel is a place where you:
- Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
- Embody curiosity, community, and accountability. We live and build products by these values every day.
- Own decisions and take action that can be implemented in a matter of days (or hours).
- Get inspired and encouraged to vacation faster, with an annual vacation stipend.
- Receive a competitive compensation package, including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
- Total Compensation is based on experience - Sign-on Bonus + Salary: $120k - $155k + Bonus: 20% - 25%
- Can have the option to work remotely. Though we have great offices in Chicago’s West Loop and in NYC’s Empire State building, we have a hybrid team, a flexible work environment, and we welcome full-time remote applicants, too.
- Share your passion for travel with equally adventurous teammates.
- Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business. Despite the world’s current situation, Booking Holdings has been rated the healthiest company in travel, and Rocket itself is already seeing travel demand surpass pre-pandemic levels
As a Design Manager at Rocket Travel, you will:
- Manage designers. You will guide designers working on different products and projects, aligning them on an overarching vision and helping them grow professionally.
- Give constructive feedback. You understand how Rocket defines quality and offer thoughtful feedback when needed to ensure our products maintain a cohesive standard.
- Foster creativity and collaboration. You promote an environment of exploration, imagination, and collaboration among the design team.
- Champion best practices. You will provide a strong voice within product development, helping designers advocate for best practices and solutions within their teams.
- Identify and implement operational opportunities. You will work within design and outside of design to improve how we operate as teamwide and company wide.
About you:
- You’ve designed and shipped multiple products in the past. We’re looking for someone with 8+ years of experience bringing ideas to life and evolving them. This can also include multiple years of management experience leading a team.
- You’ve worked in data-driven environments. We embrace both quantitative and qualitative data. You’re experienced in using data as a means to inspire and evaluate a concept.
- You align work with company goals. You can easily speak to how your work impacted the company and customers you designed for, and you can talk about how you made educated trade-offs and measured success.
- You’re excited about growing a design team. You have or are interested in identifying opportunities for the Design team to spread design thinking and enthusiasm throughout Rocket and the wider design community.
- You’re familiar with the Human-Centered Design process. You know how to keep the customer at the front and center of each project, while balancing the needs of the business and technology.
- You seek feedback. You have a growth mindset, are comfortable soliciting feedback, and are curious to learn from a spectrum of perspectives.
- You balance exploration with execution. Exploration and execution are both key to building innovative experiences. You understand when it’s time to explore and when it’s time to deliver.
- You’re familiar with current design tools. You’ve used Sketch, Invision, and are excited to dive into our primary design tool, Figma.
About Rocket Travel
We make travel more rewarding than anyone else
Rocket Travel awards customers for booking travel through our products, allowing people to earn or use loyalty benefits from their favorite loyalty programs.
Our journey
We began in 2013 with the same goal of making travel even more rewarding. This started with our bespoke Rocketmiles website, earning travelers their favorite airline loyalty miles for hotel bookings, and every year since, we’ve advanced our goal.
We now partner with over 60 loyalty programs that travelers can choose from, we build unique partner-branded travel sites, we offer the ability to earn and redeem loyalty rewards, we sit within Booking Holdings—the most experienced Group of travel companies in the world—and we continually grow the number of ways that people can book travel through us, from stays to cars and more.
Travel constantly evolves, opening additional opportunities to create rewarding experiences, and we intend to be at the forefront of building and innovating on those for travelers worldwide.
A diverse and global team
Our teammates work across the globe, in person and remotely. We have offices in Chicago, NYC, Bangkok, Bogota, Kuala Lumpur, Manila, and Cebu. No matter where people work, our main team-building goal is to create a diverse, equitable, and inclusive environment. We do that with a Diversity and Inclusion Committee, setting DEI hiring goals, investing in employee retention, and conducting regular team training that fosters collaboration and morale.
All of these efforts help ensure that we’re promoting a supportive workplace, where people are motivated to grow professionally and build rewarding travel experiences together.
Note on general employment requirements
Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.
A final word
If the idea of working within an environment that promotes accountability, curiosity, and community to build reward travel products sounds motivating to you, we would love to hear from you—even if you’re unable to meet 100% of the job requirements. We never expect people to have all of the answers, as long as they’re willing and able to learn and grow with us.
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