Design Manager

| Chicago | Hybrid
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Morningstar is passionate about helping our customers improve their lives through better investing, budgeting, saving, and money management. We reach millions of investors around the world through our products and services. We strive to create beautiful, intuitive, industry-leading software that truly helps people. 

We’re looking for a UX Design Manager for Retirement Products. This group builds software that helps employees make the most of their employer-sponsored retirement and incentive plans, helps advisors create and manage investment lineups for these plans, and helps employers offer relevant tools and services amid a rapidly changing legal and financial landscape. 

In this role, you’ll be a coach but also a player. You’ll inspire and teach UX and Visual Designers to ask and answer key questions for users and help grow our business. Your daily contributions will demonstrate how that’s done – working with product teams to create intelligent experiences, powered with clear content that are a joy to use. You’ll use your strong UX skills to execute on entire journeys while agonizing over the word choice in a call to action. You’ll rationalize your choices with data, user testing, and your own rich experience. 

You’ll routinely check in with stakeholders to keep them in the loop and elevate the contributions of Morningstar designers. 

Morningstar's unique culture values design and designers as part of our strategic foundation, alongside our technology and editorial/research peers. We expect a desire to dive deep and connect with data, technology, brand standards, and your teammates. We require a love of elegant interfaces, refined typography, and honestly visualized data where others see only numbers. 

We’re looking for someone who’s: 
• Passionate about user experience, UI components including content, and coaching talent. Experience in finance or a related field is helpful, but not required. 
• Committed to user outcomes, business impact, and measuring both. 
• Eager to master complex information, and able to simplify it so that everyone can understand it. 
• So familiar with your product subject matter that you know what questions need to be answered during product creation, and you can help others learn to ask and answer those questions without your help. 
• Able to offer at least two solutions to every problem. You don’t need hand-holding, and you’re a curious self-starter. 
• Able to build meaningful relationships across multidisciplinary teams to cultivate empathy for Design initiatives, while also moving teams quickly toward releasable software through crafting minimum viable products. 
• Is experienced with working with design systems and components. 
• Thrives in an agile work environment, including the ability to embrace iterative product development while maintaining a cohesive and holistic view of the overall design experience. 
• Deeply collaborative and can bring teams together to solve problems. 
• Able to adapt their leadership style based on what each contributor needs to thrive. This includes providing art direction and constructive critique from every angle of the experience. 
• Able to have hard conversations when necessary around performance and product scope. 
• Willing to regularly reflect on your work, and interested in constructive critique of your own communication and coaching. 
• Able to keep things positive and clear when communicating. 
• Earned at least a Bachelor’s degree and has 7 to 10 years’ experience in designing digital user experiences. 

In this role, you’ll: 
• Lead and mentor the Retirement product designers to deliver Morningstar data, services, methodologies, and other content to clients and end users. 
• Design and oversee existing and future user experiences for Retirement products. This includes helping junior talent understand product requirements to develop wireframes, sketches, diagrams, designs, prototypes with and without clear direction. People will look to you to swiftly synthesize and articulate complex problems, and to generate more than one potential solution. 
• Advocate for the internal and external users of our products, tying their goals to business goals through data and user research. 
• Effectively manage multiple products, projects, people and deadlines. This includes oversight of remote contractors that we may engage from time to time. 
• Maintain rich contacts within a wide swath of products across the company, not just inside Retirement. 
• See where Retirement products overlap with other products across the company, and aim for reuse and synergy when appropriate. 
• Communicate frequently with stakeholders, including your boss, the Director of Design Operations for Individual Investor and Retirement Products. 
• Work in the Chicago office. 
• Participate in the larger internal and external Design community by contributing to special interest groups and helping facilitate events/trainings. 
• Be an obsessive advocate for user-centered research and for a “design thinking” approach to creative problem solving during the entire development process, including product marketing. 
• Participate in user-centered research with customers through interviews, usability testing, usage analysis, and participatory design. 
• Use creative facilitation techniques and taking the lead at internal meetings and client meetings/calls to understand the problem space and foster a shared vision of the future. 
• Recruit and help retain key Design talent. 
• Lead the design team through definition, estimation, and scoping for all design tasks; pushing for accountability at every stage. 
• Guide the team in communicating design solutions to development teams through prototypes, detailed specifications, and similar types of communication documents. 
• Be curious about new technology and pushing experiences to be current and modern. 
• Be able to write and present effectively; you’ll need to guide and persuade many opinions. 

Morningstar is an equal opportunity employer.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • PlayFrameworks
    • SpringFrameworks
    • MariaDBDatabases
    • MemcachedDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

22 W. Washington , Chicago, IL 60602

An Insider's view of Morningstar

What does your typical day look like?

Every day is a little different. Our team is focused on POC (Proof of Concepts). My work involves problem-solving, development and software design. I work on the Data collections team, currently most of this involves, on a high level, automating the process currently used to collect data from raw sources through Machine Learning.

Upasna

Software Engineer, Data Collections - AI R&D

How does the company support your career growth?

We believe in promoting from within, based on previous impact to the team. Whenever possible, we will stretch our employees to take on expanded roles that aligns with the career progression they are interested in.

Jeff

Head of Technology and Product

What are Morningstar Perks + Benefits

Morningstar Benefits Overview

At Morningstar, your contributions have meaning and can drive change. Across our 27 offices worldwide, we’ve invested in fostering a community where talented, driven people can grow. Our entrepreneurial spirit and uncompromising ethics guide everything we do. It’s all in the name of empowering investors. Morningstar is proud to offer a comprehensive benefits package to eligible, full-time employees in the United States who work a minimum of 30 hours per week. Our benefits are designed to invest in your -- and your family's well-being, including investments in your health and financial future.

Culture
Volunteer in local community
Morningstar encourages our colleagues to become involved in their communities, by providing paid time off for volunteer activities.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Morningstar provides employees with a flexible work schedule that includes Summer hours, Work from home, Flexible start and end times.
Remote work program
The safety of our employees is very important to us. We have been operating remotely due to COVID-19.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Morningstar encourages unconscious bias training for all employees, especially managers and hiring personal. We believe that by raising awareness of bias we can decrease its effects.
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Morningstar offers two Flexible Spending Accounts (FSA)— one for healthcare expenses and one for dependent care expenses. You may enroll in both $ determine the contribution amount.
Disability insurance
Dental insurance
Our dental plan covers 100% of preventive services, 80% of basic services, and 50% of major services.
Vision insurance
With Morningstar's vision benefits you can get an annual eye exam with an in-network provider with just a $10 copay.
Health insurance
Morningstar continues to offer the choice of two medical plans—the Savings Plan and the Classic Plan. Both are administered by Blue Cross and Blue Shield of Illinois (BCBS).
Life insurance
Morningstar offers 4 tiers of life insurance that offer varying benefits. Basic Life insurance is equal to 1 times an employee's annual salary.
Wellness programs
Mental health benefits
Our insurance covers 80% on in-network mental health services. Our Employee Assistance Program provides no-cost, confidential, 24-hour counseling on a wide variety of issues.
Financial & Retirement
401(K)
Take advantage of a number of Morningstar tools to help you manage your 401(k) account and your finances, including Morningstar Retirement Manager, available to you at no cost.
401(K) matching
Morningstar provides employees with a 401(k) matching plan managed. We match $0.75 for every dollar contributed, up to a maximum of 7% of employee pay contributed to the plan each pay period.
Company equity
Morningstar’s global employee equity benefit, Shared Ownership, enables you to take a portion of your bonus payout and exchange it for RSUs, with Morningstar providing an additional 50% match.
Employee stock purchase plan
Colleagues who exceed their performance goals substantially may be eligible for Impact RSU Awards as an additional reward on top of their cash bonus/commission award.
Performance bonus
Charitable contribution matching
Morningstar's Matching GIfts program will match your charitable giving up to the local currency equivalent of $500 USD per calendar year.
Child Care & Parental Leave Benefits
Childcare benefits
Morningstar offers the option of in-home child and elder care, in addition to the existing day care center back-up care benefit.
Generous parental leave
Morningstar has a global minimum of 6 weeks paid time-off to bond with new family members. This benefit applies to all individuals equally, including birth mothers, fathers, adoptive parents.
Family medical leave
Eligible employees may take up to 12 weeks of job-protected, unpaid leave per year for certain specified reasons, and up to a total of 26 workweeks of leave to care for a family member.
Adoption Assistance
We reimburse up to 80% for eligible adoption expenses, up to $4,000 per adoption, in addition to a minimum of 6 weeks paid time off.
Return-to-work program post parental leave
Company sponsored family events
Morningstar sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees receive 2 days per year of paid volunteer time.
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Compensation at Morningstar is more than a salary. It’s about making positive contributions to both life and work. We give our diverse workforce the choice and flexibility they need to maintain their health, retirement plans, time, and professional growth.

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