Digital Designer

| Chicago | Hybrid
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SpotHero is seeking a talented and experienced multi-disciplinary designer to join the creative team in evolving our brand across both our consumer and B2B businesses. This individual will create across many types of media: SpotHero marketing collateral, email campaigns, web, video, events, and more with imaginative, fresh design ideas, project management skills, and tons of energy. 
Our ideal candidate has a solid understanding of how to leverage visual design towards business objectives and is experienced in a range of design disciplines, including communication design, digital design, web (front-end web skills a major plus!), print, storyboarding, art direction, and interactive. 

Additionally, this role necessitates the ability to interpret even vague direction into engaging creative concepts. A high level of assertiveness is required to manage and move projects along, prioritize, and distinguish between levels of stakeholder input to zero in on what matters. 

This function will sit within a supportive and talented multi-disciplined marketing team with a dotted line to our product org, but will touch and influence every department. It's an opportunity to play an important role with major growth potential in which you’ll learn from experienced professionals, have a direct impact on the trajectory of a great company, and laugh a lot along the way.

Who we are:  SpotHero is one of transportation's hottest tech companies! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app or website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace.

What will I do?

  • Co-strategize art-direction for marketing and advertising campaigns, coming up with visuals that enhance messaging and goals.
  • Work with an established but always evolving brand identity and find new ways to communicate our value.
  • Execute marketing collateral from conception through production spanning such as digital ads, case studies, websites, videos, corporate identity materials, swag, office spaces, signage, and billboards as needed.
  • Manage time and projects efficiently; heavy collaboration and cross-departmental communication is expected from this role.
  • Manage vendors and freelancers as needed, working within approved budgets and providing a first layer of feedback and guarding brand standards and guidelines at every turn.
  • Own the printing process for all of your own work, including end-to-end file prep, liaising with print shops and suppliers and managing the relationships.

You are:

  • Fast. You thrive under pressure and keep yourself inspired so you can pump out ideas and visual concepts quickly without getting flustered by the rapid pace of a startup environment.
  • Flexible. You know that sometimes even favorite ideas wind up on the cutting room floor. You're always willing to move on quickly, can multitask like nobody's business and switch gears on a dime.
  • Communicative. You're assertive and would rather over-communicate than leave anyone guessing where a project is holding. You aggressively pursue the inputs needed to get your tasks accomplished.
  • Meticulous. Your work is pixel-perfect, your files are organized. You proofread, you cross-check, you test links. Even if it's not technically *your* job. You fix other people's mistakes without needing to take credit for it.
  • Proactive. You don’t wait to be told what to do! You come up with your own ideas and provide an implementation plan. You use downtime or brain-fried moments strategically to bank ideas, organize files for the greater team good, and make headway on that low-priority task.
  • Skilled. You've designed in a corporate environment before and are expert in all mainstay software, tools, and tech. You know which questions to ask, and when. You've got your own signature design style, as well as a working one—and you know how to play to your own strengths.

Prerequisites:

  • 3 to 5 years of creative experience at a leading consumer brand, tech company or agency
  • Experience in both B2C and B2B marketing ideal
  • Extensive portfolio of work across multiple communications channels, including online (web, mobile, display, email) and offline (print, direct mail, signage).
  • Academic design background
  • Social and street smarts, high standards but minimal ego, LOTS of energy and motivation
  • Interactive design experience is a plus

What we are offering:

  • Excellent benefits – We cover 90% of Medical Premiums, 50% of Dental & Vision Premiums, and offer company sponsored Life Insurance.
  • Flexible PTO policy, generous parental leave, and great work/life balance – We value and support each individual team member.
  • Fun perks like snacks, catered lunches, happy hours, wellness programs, and SpotHero swag.
  • Annual parking stipend (duh – we help people park!).
  • The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere.
  • A workplace recognized as the Best Consumer Web Company by Built in Chicago, Top Company Culture by Entrepreneur, a Top Workplace by Chicago Tribune, and one of Chicago’s Best Places to Work for Women Under 35 by Crain’s Chicago Business.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ReactLibraries
    • DjangoFrameworks
    • HiveDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • MandrillEmail
    • Oracle ResponsysEmail
    • MarketoLead Gen

Location

Our custom built office is located in the heart of the Loop, close to the Brown, Orange, Pink, Purple, and Red Lines.

An Insider's view of SpotHero

What’s the vibe like in the office?

There's a lot of collaboration and positive energy throughout the entire day at SpotHero. There are a lot of funny people that work at SpotHero; it's hard to get through the day without a few genuine hearty laughs, which is a really fun way to take a break from being nose deep in a project.

Michelle

Account Executive

How does the company support your career growth?

There’s so much room to grow at SpotHero. From the very beginning, I was encouraged to think about my career goals and steps I could take towards achieving them. I recently made the transition to a new team, and everyone has been incredibly supportive as I learn a new skill set and look to further grow my career!

Maggie

Digital Marketing Specialist

What is your vision for the company?

I joined SpotHero to contribute to the future of mobility as I imagine walking down the street with my pre-school aged children one day and being able to point out aspects of the mobility ecosystem that I played a role in building. In this vein, I believe SpotHero will emerge as the platform that powers the last quarter mile of mobility.

Paolo

Chief Business Officer

What are SpotHero Perks + Benefits

SpotHero Benefits Overview

We offer our employees a way to find community through Employee Resource Groups. We currently have six different established groups and evaluate offerings on a semi-annual basis.

In the US we cover up to 90% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave.

Flexible PTO policy and great work/life balance – We value and support each individual team member.

Annual parking stipend – we help people park!

Culture
Volunteer in local community
SpotHero participates in local volunteer activities such as installing art galleries in elementary schools with I Paint My Mind and building homes with the House That Tech Built.
Partners with nonprofits
Through our monthly bake sales we partner with nonprofits such as C.A.R.E. Animal Rescue, Center on Halsted, and ALIVE rescue.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
In addition to our DEI Task Force team, we also have a number of ERG's including African Americans/Blacks at SpotHero, Neurodiversity ERG, Women at SpotHero, LGBTQ+ ERG, Parents at SpotHero, etc.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
We cover Short Term Disability at no cost to you.
Dental insurance
Our competitive Dental plan is through Guardian. Our plan has a unique rollover benefit to encourage plan use. In addition to child orthodontia, we are proud to offer adult orthodontia coverage!
Vision insurance
Our vision plan is through Guardian through VSP Choice Network. Our plan has a low co-pay for your annual exam and includes an annual stipend for lenses or frames.
Health insurance
Our medical plans are through Blue Cross Blue Shield, and we offer a High Deductible Health Plan with no employee payroll contribution required. We also contribute to HSA accounts on your behalf.
Life insurance
SpotHero covers Life & AD&D coverage, up to 100% of your salary, at no cost to you.
Pet insurance
Wellness programs
Team workouts
SpotHero sponsors an annual fitness challenge where employees can participate in hydration, sleep, and fitness challenges.
Mental health benefits
Financial & Retirement
401(K)
You’ll have the opportunity to take advantage of traditional and Roth savings options with financial advisers at Fidelity Investments who are ready to assist with your retirement planning.
401(K) matching
SpotHero's 401k plan matches 50% for an employee's contributions up to 6% of their annual based salary.
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide three months of parental leave for all employees.
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Fantastic Eats - Take a break and enjoy some grub with the team, catered weekly from your favorite Chicago spots. For a midday pick me up, choose from our endless variety of snacks. • Team Events - From WhirlyBall and ice skating to rooftop happy hours and spontaneous ice cream parties - we're always looking for new ways to have fun together! • Casual Work Environment - Be comfortable while you work. Take a nap if you need it or squeeze in a few yoga poses between meetings. • Employee Wellness Program. We encourage work/life balance through financial wellness talks, meditation sessions, and mind & body nutrition education. Plus, we encourage our team to get out and give back to our local community. • Professional Development. We support personal and professional development through mentorship programs, diversity & inclusion trainings, and learning how to work with one another based on our personality types.

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