Director of Product Design

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About divvyDOSE

divvyDOSE is a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging.

Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if we’re being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and a comprehensive benefit plan.

We’re now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your life’s best work. (sm)

Vision/Mission

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.

About the Role

As a Director of Product Design, you are responsible for owning the design strategy and process for our product and leadership of the design organization. You will have a team of designers and researchers and work closely with the Product, Engineering, Operations, and customer advocates to create an amazing experience for our customers.

You are someone who puts the customer experience first and champions that with your team. You are someone who believes in rapid prototyping and learning quickly and can work with the Product team to continuously improve the research and discovery phase of our process. You will spend time defining and managing to objectives for the design organization and will mentor your teams.

Responsibilities

  • Define and own the design strategy and maintain alignment with Product and Marketing
  • Hire, grow, and develop your team
  • Drive change through insights with a mind to providing an amazing user experience
  • Contribute to design thinking at the company, resulting in tangible improvements across our portfolio of products – as well as to how we approach and solve customer problems.
  • Execute at every stage of the design lifecycle from concept to delivery
  • Excite users, engineers, and product managers through visual storytelling
  • Engage early and often in the product life cycle and employ rapid prototyping methods


Requirements

Qualifications

  • 7+ years experience in product design leadership
  • Experience working with consumer facing software applications a must
  • Experience with design research and testing
  • Experience hiring a diverse team including UX research and UI/UX designers
  • Ability to care deeply about the user
  • Clear communicator both written and verbal

Benefits

In addition to competitive salary and a unique opportunity to thrive at a growing company, divvyDOSE offers various formal benefits as well.

INSURANCE, PAID TIME OFF, & RETIREMENT

Full-time employees receive Sick days, Vacation days, and employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.

EMPLOYEE INVESTMENT

For employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing company, the opportunities for advancement are numerous.

SOCIAL EVENTS

In our company description, you can tell the divvyTEAM likes to have fun. Company events, pizza days, and wellness challenges maintain our work-hard play-hard culture.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Employment with divvyDOSE is AT WILL, and can be terminated at any time, for any reason, by either party.

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Location

Our engineering office is in River North in the famous Mies van der Rohe building with breathtaking views of Lake Michigan and the Chicago River.

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