About divvyDOSE

divvyDOSE is a new kind of home-delivery pharmacy in a hyper-growth phase focused on adherence packaging.

Our company is professional but fun, dedicated yet quirky. We are fast-paced, highly-motivated doctors, pharmacists, pharmacy technicians, and support staff who focus on health and wellness (and if we’re being honest, sometimes pizza) and most of us have slight obsessions with our pets. We want to make a difference in the lives of our customers by treating them like friends and family. We offer a work-hard, play-hard environment with competitive pay and a comprehensive benefit plan.

We’re now part of Optum and the UnitedHealth Group family of businesses, backed by the resources of a global health organization working to help people live healthier lives and to help make the health system work better for everyone. Are you looking for a way to create next-level results with a human-level approach? Then look at opportunities with divvyDOSE, where changing the world is just one result of doing your life’s best work.

Vision/Mission

Our vision is to fix and reimagine healthcare for everyone. Our mission is to engage customers by fixing all the problems around getting and taking their medications. We've taken the first step by simplifying adherence.

About the Role

As the Director of Product Design, you will support our team of researchers and designers in defining a cohesive discipline that delivers insight, strategy, and world-class digital experiences. You will be a key leader of our Product team, working collaboratively with Product Management and Engineering to identify and deliver effective and delightful products for our users, which include our customers and internal pharmacy staff.

You are someone who has worked in Human-Centered Design, with a proven track record of bringing teams together to launch impactful, intuitive products or experiences. You are familiar with clearly communicating the value of research and design to clients or internal partners and seeing a project through development with a team of engineers. As an empathetic leader, you will spend time defining and managing objectives for the design team, and will build, mentor and empower your team.

Responsibilities

• Partner with Product to define and bring to life our product strategy
• Define and own the design strategy and maintain alignment with Product and Engineering
• Hire, grow, and develop a team of user research and product design (UX & UI) professionals.
• Drive change through quantitative and qualitative insights with a mind to providing an amazing user experience
• Build partnerships with the larger Optum and UHC design organization, identifying when we can leverage larger efforts and when we should carve our own path
• Work with Product and Engineering to integrate user research and UX into our agile delivery team processes
• Help foster design thinking and a human-centered mentality within divvyDOSEresulting in tangible improvements across our portfolio of products – as well as to how we approach and solve customer problems.
• Empower your team to effectively execute at every stage of the design lifecycle from concept to delivery
• Excite and engage users, engineers, and product managers through visual storytelling
• Ensure we deliver high-quality products by engaging early and often in the product life cycle and employ rapid prototyping methods

Requirements

• 3+ years leading and managing teams of researchers and designers with deep individual experience as a researcher or designer
• Experience working with consumer-facing technology is a must
• Experience with design research, user recruiting, usability testing, and establishing high-functioning user research programs
• Experience hiring a diverse team including UX research and UI/UX designers
• Experience establishing design operations and experience with Figma is preferred
• Ability to care deeply about the user
• Clear communicator both written and verbal
• Preferred - previous experience in HIPAA-compliant environments

Benefits

In addition to competitive salary and a unique opportunity to thrive at a growing company, divvyDOSE offers various formal benefits as well.

INSURANCE, PAID TIME OFF, & RETIREMENT

Full-time employees receive Sick days, Vacation days, and employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, Vision, and Life insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.

EMPLOYEE INVESTMENT

For employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing company, the opportunities for advancement are numerous.

SOCIAL EVENTS

In our company description, you can tell the divvyTEAM likes to have fun. Company events, pizza days, and wellness challenges maintain our work-hard play-hard culture.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Employment with divvyDOSE is AT WILL, and can be terminated at any time, for any reason, by either party.

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