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Director of User Experience

| Chicago
HS2 Solutions is looking for a Director of User Experience to join our fast-growing design practice. This role is ideal for a dynamic and impassioned UX veteran focused on furthering sound UX principles in a fast-paced dynamic environment. The ideal director is a naturally engaging storyteller and mentor who enjoys collaborating with cross-disciplinary teams to collectively deliver incredible, award-winning experiences.

Role & Responsibilities

  • Present, oversee and occasionally produce UX deliverables including sitemaps, wireframes, prototypes, experience strategy documentation, process flows etc.
  • Facilitate and oversee discovery activities such as design workshops, stakeholder interviews, accessibility audits, expert reviews, competitive reviews, etc.
  • Oversee user research activities such as user testing, persona development, and user journeys. Collaborate within multi-disciplinary teams to create innovative, best-in-class, customer-centric solutions
  • Contribute to the establishment of experience design standards, deliverables and methodologies within the organization
  • Coach direct reports to set and work towards career goals
  • Work with Experience Design leads to staff projects
  • Support business development through estimation, solutioning, and high level staffing plans.
  • Support project manager to schedule UX activities and deliverables within a project.
  • Stay informed of UX best practices, trends, tools, and participate in the local UX community
  • Contribute to our culture and atmosphere, quality of work, and growth into the next generation of user experience designers
  • Develop subject matter expertise within a facet of User Experience
  • Work with senior leadership to lead, develop, and grow the Experience Design team

Requirements: Education

  • BS/BA in Human-Computer Interaction, Graphic Design, Information Systems, Computer Science, or equivalent work experience

Requirements: Work Experience

  • At least 6 years of experience as a UX professional
  • At least 3 years experience mentoring and managing a team of direct reports
  • Experience in estimating, planning, and staffing project work
  • Ability to lead engagements to provide a strong voice for UX within blended teams
  • Background in mobile design
  • Experience presenting work to clients, facilitating workshops and conducting stakeholder interviews
  • Experience in leading user research and testing, including planning, creation and moderation
  • Strong background in human factors, information architecture, and user-centered design methodology
  • Ability to create wireframes, sitemaps, navigation flows, user journeys, process flows, interaction design, and specs
  • Understanding of responsive design, accessibility issues, and Agile methodology
  • Ability to manage several projects simultaneously
  • Consulting/Agency experience is a plus

Requirements: Tools & Software

  • In depth knowledge of design and presentation software, specifically: Sketch, InVision, Adobe Suite, and Microsoft Office products

Requirements: Communication Skills

  • Ability to communicate with all levels of management and staff to achieve desired outcomes and build strong alliances and relationshipsExcellent listener with a passion for user experience

You have the freedom to influence your own career path. We give our team members not only state-of-the-art facilities to execute web and mobile experiences for some of the greatest brands in the world, but people love working here. And we love having them!

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • DrupalLanguages
    • MagentoLanguages
    • AEMLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SpringFrameworks


We are located in Ravenswood, a family-friendly neighborhood, that has a plethora of unique shops, restaurants, and quite a few breweries!

An Insider's view of HS2 Solutions

What does your typical day look like?

Most of our work at HS2 is team-focused so I spend a lot of time collaborating with my team. This entails strategizing with senior developers, working with our design teams and regularly checking in with the client. Fridays at the office are also a lot of fun. Each office gets lunch catered and we typically end the day with an in-house DJ session!


Web Developer

What are HS2 Solutions Perks + Benefits

HS2 Solutions Benefits Overview

Yes, we offer competitive paychecks and annual bonuses, but we also offer top-of-the-line healthcare, vision, dental, disability, and life insurance; flexible spending accounts, including transportation savings; 401(k) benefits; and a take-what-you-need vacation policy. At HS2, rewarding our people for a job well done is the most important job we do.

You could say our perks start with free craft brew (including HS2’s own) at Beer O’clock or with the Friday lunches and snacks all day, every day. Offering flexible working hours and choosing from two comfortable offices in public transportation and restaurant-friendly locations are definite pluses. For some, it’s the shiny new Apple computers and displays. For others, it’s our annual Hackathon, lunch and learn sessions, a tech conference, or certification opportunity. Or maybe it’s simply the camaraderie during an annual 5K, a bunch of coworkers kicking back and playing games during happy hour, a competitive dodgeball tournament, or bringing a date to our annual holiday bash. No matter which is your favorite, HS2 is never short on perks!

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

First-rate salary, “Take What You Need” vacation policy, and competitive bonus incentives • The opportunity to work side-by-side with smart, passionate team members and to be paired with a Mentor and Career Coach to help you reach your personal and professional development goals! • Amazing, holiday parties and frequent team activities, get-togethers, shindigs, and powwows, including an annual Hackathon! • An incomparable benefits package for you and your family, including: 401(k) retirement; fully paid premiums for healthcare, long-term disability, and life insurance; and dental and vision programs • Opportunities to regularly participate in community volunteer events and our charitable contribution program

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