Head of Product Design
Who we are
M1 Finance has created a personal wealth-building platform made for the modern era, uniting personal perspective and automated ease. We seamlessly combine free investing, low cost borrowing and digital checking all in one intuitive, automated Finance Super App, and we’re driven by a mission to empower personal financial well-being. We believe that financial well-being is fundamental to overall well-being, and we strive to deliver products that are simpler, smarter, and stronger than those created by our staid, boring, entrenched, slow-moving competitors in the personal finance industry.
Our clients have already trusted us with over $2 billion of assets, we’re currently helping more than 500,000 people grow and manage their wealth with our industry leading automation and tools, and we’re adding thousands of new clients every day.
We’re looking for passionate people who want to improve and build on what we’ve created and take responsibility to help others build something meaningful and sustainable for their futures.
We mean it when we say. “M1 is yours to build.”
If this sounds interesting to you, we’d love to have you read on.
Job Description
We're seeking an experienced senior product design leader to lead and expand the product design practice within our rapidly growing product division. You'll manage our team of product designers and UX researchers, collaborate closely with product management and engineering leadership, and be responsible for the solution design of all product work. As we expand the team aggressively, you'll utilize your demonstrated experience building and scaling design teams to show us the path forward to our next stage of growth.
Responsibilities
- Lead and manage our team of product designers and UX researchers.
- Expand the team by recruiting high-caliber design talent. Grow the team through coaching, mentoring, and career management.
- Guide the design team in devising intuitive product concepts, customer journeys, and user interfaces that both address business objectives and fulfill customer needs. Own the design process from discovery to deliverables.
- Own usability and accessibility of all product features. Responsible for usability KPIs.
- Partner closely with product management and engineering leadership to define, implement, and own product discovery and development processes that are collaborative, effective, and efficient.
- Responsible for setting goals for the team and ensuring delivery of results.
- Oversee delivery of a high-quality, scalable design system that accelerates design and development work.
- Clearly articulate and drive long-term design vision and strategy.
- Oversee UX research efforts to drive deep insights that inform our roadmaps and designs.
- Plan, track, and manage multiple in-flight design projects. Own timelines and budgets for all product design work.
- Establish and own a design QA process that ensures successful execution of design ideas.
- Collaborate with creative leaders and stakeholders across the company on our unified brand identity and voice.
Qualifications
- 6-10 years of direct design leadership and people management experience.
- Demonstrated experience managing and scaling a design team within a rapidly growing company, with an established ability to hire and coach people at multiple levels.
- Previous experience working on a large multi-platform web & mobile product in the B2C space. Firm understanding of platform-specific constructs on iOS, Android, and web.
- Demonstrated experience scaling design processes and systems with strong results.
- Strong ability to organize teams, processes, and product concepts.
- Knowledge of all aspects of UX: research, visual design, interaction design.
- Strong interest in and understanding of investing, banking, and the fintech space.
- Interrogates problems and works out solutions from first principles with structured thinking.
- Adaptable, self-starter, goal-oriented, and growth-minded.
- Excellent communicator and collaborator
M1's Commitment to Diversity
M1 is proud to be an equal opportunity employer. We celebrate different experiences and we're committed to diversity, equity, and inclusion (DEI) at all levels of the company. Women, minorities, veterans, members of the LGBTQIA+ community, and individuals with disabilities are strongly encouraged to apply. With our three DEI task forces (internal education, recruiting, and community involvement), M1 employees and leaders set aside company time to tackle DEI projects and achieve goals every quarter.
Our Values
Our team embodies our eight core principles and if these principles speak to you – we’d love to talk with you.
- Mission Driven: We will passionately apply ourselves to deliver immense value to our customers, knowing if they succeed, so too will the company
- Extreme Ownership: We think and act like owners. Our focus is building long-term value, not scoring short-term marks. We own everything in our domain, including the outcome and everything that affects it
- Boldness: We want to do things of consequence. Make a difference. We would rather fail at something meaningful than succeed at something trivial
- Bias for action: The best way to make progress is to act
- Economical: Efficiency is important, and we consider both the costs and benefits to our actions
- Team oriented: In working together, we maintain low ego, make everyone feel welcome, assume good intent, trust one another, and seek out different perspectives. We empower our teammates to be at their best.
- Challenged, but not overwhelmed: We are curious people who always want to grow. Growth happens outside our comfort zone. We achieve our potential through consistent, manageable growth
- Integrity: We do the right thing. When we make mistakes, we own and correct them. We would be proud if our actions are shared with our family, friends, and strangers. Everyone can count on us to act according tour values, beliefs, and principles we state we hold. This trust must never be broken.
Our Perks
- Unlimited PTO
- Comprehensive health, dental, vision, disability, and life insurance
- Stock options for all employees
- Retirement benefit with employer match
- $500 to spend on home office equipment while working from home
- Stylish M1 swag
- Socially distant team outings, celebrations, and events
- Transparent and open communication
- Office in the Loop with a Game Room and Gym