Instructional Designer x2

| Chicago
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Cisco Meraki is seeking a knowledgable and creative Instructional Designer to help build Meraki’s instructor-led and e-learning technical training curriculum and to support the library of content for all of our training programs worldwide.

The Training & Evangelism team helps drive market adoption of Meraki among Cisco, partner, and customer audiences. We do this by developing, promoting, and delivering scalable programs that build knowledge and create passion among participants.

You will work with a geographically distributed team of content experts, technical instructors, program managers, and other organizational stakeholders. The position requires strong project management skills, extensive pedagogical and course design knowledge, strong written and verbal communication skills, the ability to move projects with many stakeholders forward in a timely manner, and experience with various aspects of distance learning.

  • Design and develop various modalities of learning (blended, e-learning, classroom, and virtual learning experiences) using ADDIE and AGILE methodologies
  • Understand learning needs and gaps to research, recommend, design and implement training and development initiatives
  • Apply instructional design expertise while adhering to a consistent learning content strategy
  • Convert complex technical information into clear and easy-to-follow instructions by consulting with subject matter experts on concepts, techniques, and creative applications
  • Partner with subject matter experts and team members to identify training requirements and validate training curriculum
  • Analyze performance data to determine learning objectives that deliver business results, drive behavior change, and increase performance
  • Effectively use various learning development tools such as Camtasia and Articulate to create engaging learning experiences
  • Evaluate the business impact of learning programs through the use of learning and performance metrics to ensure results are achieved and learning is retained
  • Engage in professional development to stay abreast of learning theories, pedagogies, and technological developments
  • Demonstrated ability to develop innovative instructional approaches in a variety of curricula
  • Outstanding written, verbal, critical thinking, problem solving, and interpersonal communication skills
  • Experience creating videos with an emphasis on script and storyboard development
  • Ability to exhibit creativity, self-direction and the capacity for independent work, and organizational skills
  • Substantial working knowledge of educational technology tools for interaction and assessment within an LMS (Learning Management System)
  • Significant experience in the design, development, implementation and evaluation of end-user technical applications training
  • Deep understanding of adult learning principles such as Bloom’s Taxonomy, Gagne, Kirkpatrick’s Levels of Evaluations, and other instructional design concepts
Other Requirements:
  • Minimum of a bachelor’s degree in instructional design, curriculum and instruction, adult education, or a related academic discipline. A Master’s Degree is preferred.
  • Knowledge of the IT industry and networking fundamentals highly desired
  • Knowledge and experience using tools such as the Adobe Creative Suite and Microsoft Office highly preferred
  • 5+ years of relevant experience in instructional design or similar role
  • SCORM, HTML5, xAPI, mobile learning and adaptive learning experience desired
  • Strong English is required

Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at, and we look forward to talking with you soon.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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We are located in the West Loop, one of Chicago's fastest-growing neighborhoods surrounded by a slew of new restaurants & art galleries.
The Greek word "Meraki" in Cisco Meraki translates to "soul, creativity, love": Here's why


An Insider's view of Cisco Meraki

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.


Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.


Netowrk Support Manager

What are Cisco Meraki Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance, Subsidized child care.
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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