Kin Insurance is on a mission to change home insurance from what it could be to what it should be. We're proud to offer affordable insurance coverage in areas most impacted by climate change, like Florida, California and Louisiana, that pay more for insurance than anywhere else in America.

We are also proud to be recognized as Built In's 2021 Best Midsize Companies to Work For in Chicago and Forbes 2021 Best Startup Employers in America. We are growing super fast, and we need forward-thinking, inspired game-changers like you to help lead the way.

So, what's the Role?

The Instructional Designer on the Training Team will work collaboratively with multiple departments to craft and build effective learning and development content for Trainers to use, based on the identified needs of the organization. This includes new hire training, continuous learning and product launch material which the Trainers use for e-learning modules and live in web-based training sessions or instructor-led training guides.

We are an organization dedicated to making data-driven decisions. It is critical for you to understand and report on participation and performance, so you can be constantly improving content and the ways we deliver training materials to improve retention and proficiency in all new policies, procedures and product launches.

A day in the life could include:

• Build effective content to train and develop our Sales and Support Agents
• Participate in product briefs and/or reading required product overviews
• Research various new products and initiatives for further context
• Respond to feedback from SMEs on ways to improve existing modules
• Schedule out daily training sessions and learning assignments (trivie)
• Revisit existing content to make sure it is up to date

I've got the skills...but do I have the necessary ones?

• 2+ years of working experience of Instructional Design best practices and proven track record to build training content
• Ability to write effective copy, instructional text, audio scripts/video scripts.
• Experience using G-Suite and/or Microsoft Office
• Project management and organizational skills
• Excellent communication skills
• Strong desire to be THE expert about every detail of every process and product change
• Comfortable working in a very fast-paced environment

Bonus Points:

• Experience working with video in any VES
• Experience with instructional technology
• Experience working in the insurance industry

Oh, and don't worry, we've got you covered!

• Medical, Dental and Vision Insurance (including 100% employer-paid plans)
• Remote Work (due to Covid-19) and flexible work hours
• Flexible PTO policy
• Very generous equity options and 401K
• Parental Leave
• Continuing education and professional development
• Disability and Life Insurance
• Onsite gym membership - when we return to the office (Chicago office only)
• The excitement of joining a high-growth Insurtech company and seeing your work make an impact

About Kin

In an industry that hasn't budged in more than 100 years, our technology transforms the user experience, cuts inefficiencies that waste billions of consumer dollars, and customizes coverage homeowners want. We believe insurance was always meant to be a digital product – we're making that a reality.

Our approach to the industry makes us unique, and the people at Kin help us excel. We're a team of problem solvers, collaborators, builders, and dreamers who are passionate about creating positive change in the lives of our customers and in our industry. Kin is more than just our name – it's how we treat each other. That's one of the many reasons we've been recognized as a great place to work by Built In, Forbes, and Fast Company.

EEOC Statement

Kin is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We don't just accept difference – we honor it, nurture it, and celebrate it. We don't discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.