Oh Snap!
This job is no longer active - but you can still view the details below.

Instructional Designer/Developer

| Chicago

The Opportunity

Vivid Seats is the largest independent online ticket marketplace, sending tens of millions of fans to live events. Experiences Matter. The importance of them is expanding rapidly as the industry continues to grow year over year. Working at Vivid Seats provides an opportunity to scale our best in class platform, allowing our fans to sit closer and see more.

At Vivid Seats, you will have the opportunity to work with the flexibility and the speed of a startup while operating at massive, profitable scale. We keep our teams lean, giving every single employee direct accountability to creating a positive ticket buying experience. We are relentless and move quickly to release new features and content to our applications daily. Your ideas are heard and implemented, your hard work rewarded. Being a part of our team means that you have the ability to drive impact and own the innovation that allows us to connect our tens of millions of unique monthly users to the memorable experiences that live events create.

As a Contact Center Instructional Designer at Vivid Seats, we look to you to lead and execute a new vision for how we design employee training. Your vision is just as innovative as ours. You embrace our values just as much as we do. As a Contact Center, Instructional Designer, you have keen sense for how to effectively package training for all talents and the technical skills to bring that learning experience to life in an engaging setting.

Through a close partnership with outsourced experts and internal stakeholders across all levels and functions of the business, you will channel your knowledge of adult learning theory trends, creating impactful training that thinks ahead of business needs.

Designing training that elevates the team always begins with an in-depth needs assessment or gap analysis. You will constantly assess and improve the delivery and success of each training experience while working across a variety of training platforms such as instructor-led training (ILT), eLearning, blended learning, online job aids and other innovative knowledge transfer methods.

We believe learning and success go hand in hand. That is why we are dedicated to providing training curriculum's and platforms that help every employee meet their unique development goals. Our company continues to see unprecedented growth and we are committed to enabling our team to grow with us.

To be successful, you'll need

  • Knowledge of rapid training development tools (Articulate, Captivate) and other various eLearning authoring software and learning management systems (LMS), preferable Litmos
  • Deep understanding of design and development principles, best practices and how they vary depending on delivery method
  • Ability to write effective copy, instructional text, audio scripts/video scripts
  • Manage multiple ongoing projects establishing project priority, milestones, scope, goals deliverables, resources, timing, etc
  • Superior verbal and written communication skills across all levels and functions of the business
  • Innovative thinking, action-oriented mindset and a high-level of adaptability
  • Creativity, fearlessness and an unwavering commitment to putting the customer first, elevating your team and ownership over outcomes

What We Offer
We are passionate about creating memorable experiences for our fans… and the best in class experience for our employees. Vivid Seats offers competitive compensation levels, individual and team-based bonus opportunities, generous benefits package and Flex PTO policy plus a variety of workplace perks. The most exciting one: We offer our employees $100 worth of credits each month to spend on Vivid Seats tickets along with promotional discounts.
At the heart of it, we are all fans of great live events. We want to help you get there more often.
Location

225 W Randolph, 30th Floor
Chicago, IL 60606
PM18

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • SpringFrameworks
    • JSPFrameworks
    • DockerFrameworks
    • KubernetesFrameworks
    • AWSFrameworks
    • AuroraFrameworks
    • SpringbootFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • Constant ContactEmail
    • MailChimpEmail

Location

Located in the Loop near major transportation lines including Ogilvie and Union stations, as well as the Brown, Purple, Green, and Blue CTA lines
An inside look at Vivid Seats, where engineers solve tech problems at massive scale
Watch

What are Vivid Seats Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

We offer discounts on tickets to attend your favorite events along with great health insurance plans with healthy employer subsidies, and pre-tax commuter benefits. . We host catered lunches and regular happy hours to recognize birthdays and celebrate successes. Our corporate office provides a fully paid in-building gym membership for your morning yoga or lunchtime run. For those with strong balance skills, we also have treadmill and bike desks!

More Jobs at Vivid Seats28 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Marketing
Operations
Developer
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Developer
new
Chicago
Operations
new
Chicago
Design + UX
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
Data + Analytics
new
Chicago
HR
new
Chicago
Data + Analytics
new
Chicago
Operations
new
Chicago
Operations
new
Chicago
Finance
new
Chicago
Finance
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Developer
new
Chicago
Marketing
new
Chicago
Developer
new
Chicago
Developer
new
Chicago