Lead Product Designer (Platform Convergence Initiatives)
Cisco Meraki is the industry leader in simple, secure, intelligent networking, security and IoT platforms. We empower organizations everywhere – from local libraries to global hotels – to focus on their mission and have technology that simply works.
Cisco has been named #1 Best Company to Work For in the U.S. by Fortune in 2021!
WHAT WE’RE LOOKING FOR
We’re looking for an expert design leader who can lead our converged platforms initiatives across Cisco’s SD WAN, Switching and Routing platforms. You’ll help govern and drive customer-centered UX strategy and execution of Discovery and Delivery activities with a focus consistency, quality, and efficiency in workflows across these platforms.
This role demands gaining deep domain knowledge, product expertise and understanding of highly complex customer use cases and deployment models to further connect the dots between different product workflows to create a seamless user experience. You will partner deeply with cross functional teams, develop relationships and advocate for a UX-focused-UX-first approach.
Our team's primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on nurturing the growth and development of everyone on our team. On the Design Team, we give and get feedback early and often, share what we know, and learn from each other.
RESPONSIBILITIES
- Lead and govern a user-centered strategy that will help drive strategy towards convergence, cohesion and quality across dual Meraki and Cisco platform deployments to then create a seamless integration with Meraki Dashboard.
- Drive early discovery work, use learnings to create short, mid, long term delivery roadmap and lead a team of UX designers who will help execute against it
- Guide the design of large, complex initiatives that span multiple products.
- Translate what may start as ambiguous business needs into clear customer-focused solutions.
- Contribute with hands on design and architectural concept maps and story boards representing those use cases
- Craft abstracted and simple UX solutions to these highly complex technical challenges.
- Craft stories and prototypes that help others envision the strategy and desired outcomes for both the customer and the business.
- Provide direction to and mentor other designers.
- Facilitate workshops, sketching and prototyping sessions; build documentation and templates that enable others to consume and contribute
- Build effective working relationships and bring the wider team into the design process.
- Ensure cross-product and cross-platform consistency through influence, bridge-building, and socialization.
You're an ideal candidate if you have:
- 12+ years of professional experience designing and delivering products in cross-functional teams from start to finish.
- Experience designing for networking or other highly complex enterprise solutions.
- A proven track record of shipping large scale enterprise products.
- Standardizing and simplifying feature sets across multiple platforms.
- Ability to zoom out and see the bigger picture, while zooming in to rationalize and perfect the nuanced details.
- Designing user-centered, task-based taxonomies.
- Aligning teams around customer-centered design decisions.
- Making complex problems and workflows feel simple and approachable.
- Balancing strategic research and discovery with shipping often.
- Persuasive storytelling and influence.
Does this sound like you? We’d love to hear from you!
Please include a link to your online portfolio. Only those applications that include portfolios will be considered.
At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
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Compensation Range:
$139,000—$266,000 USD
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
