Lead UX Designer at Productive Edge

| Chicago
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At Productive Edge, we bring humanity to technology. We’re experts at aligning the needs of our clients’ businesses with the ultimate goal of empowering the people who use their products and services. We care deeply about our clients and their customers and work closely with them to create meaningful, usable, and useful experiences.

If you’re looking for a truly exciting opportunity to lead the delivery and execution of client-facing UX design, strategy, and research work while being a core part of a small (but rapidly growing) team of smart, talented, and passionate designers, this role may just be perfect for you. Read on!
Here are a few things you can expect to do in this role:

  • Co-create design deliverables with clients, members of our UX Design team, and key stakeholders on your Productive Edge Delivery teams. 
  • Lead and participate in service and interaction design and strategy activities on projects, including (but not limited to) client workshops, brainstorming activities, design definitions, and visioning exercises.

  • Plan and conduct UX research.
  • Conduct empathy research to develop deep insights, generate concepts, and craft how people will interact with the products and experiences you and your team will design.
  • Demonstrate expertise in how you frame and tell the story of the team’s design solutions. Involves skillful verbal and visual presentation of research findings, conceptual ideas, detailed designs, and design rationale.
  • Conduct iterative usability studies to validate design decisions for products and experiences that you or other team members have created. 

  • Analyze customer data.
  • Understand how and when to integrate quantitative data into the UX process, to support project objectives and give greater depth to qualitative research insights. 
  • Work with clients to gather and analyze the data necessary to make informed design decisions throughout a project’s lifecycle. 

  • Design and prototype useful, usable, desirable visual artifacts that you’re comfortable presenting to key internal and external stakeholders.
  • Create experience maps, user journeys, and service blueprints, interaction models, flows, wireframes, and fully fleshed-out visual designs.
  • Employ and execute on a rapid prototyping and iterative usability testing methodology, ranging from paper prototypes and guerrilla testing to digital prototypes and in-lab testing.
  • Explain, discuss, and justify design decisions eloquently.

  • Write meaningful, understandable, concise interface content.
  • Treat the content in your designs as an opportunity to have a conversation with the user about their goals. Your designs should facilitate that conversation. 

  • Lead projects from inception through to delivery. 
  • Utilize experience with Agile software development paradigms to help drive projects and manage/coordinate multiple initiatives and development teams (including offshore)
  • Facilitate core Agile meetings with one or more teams (Sprint Planning, Daily Stand-up, Demo, Retrospective, and Backlog Grooming)
  • Report on project status, budget, schedule, and Agile metrics such as velocity and cycle time
  • Participate in collaboration sessions with customers to formulate creative and practical solutions to their challenges
  • Identify dependencies and remove impediments to ensure that deliverables are achieved on time and within budget
  • Interface and effectively communicate with both business and technical resources, both on-site at the client and remotely
  • Develop, coach, and mentor team members on standards and best practices for Agile software delivery

So who are you? 

Probably someone whose colleagues and friends describe as:
  • A master communicator who brings clarity to confusion.
  • A storyteller who communicates exceptionally well through both words and visual artifacts.
  • A strategic thinker who takes an empathetic, user-centered approach to problem-solving. 
  • A confident person who’s humble, and never pretends to be someone s/he’s not.
  • An intensely creative, curious person is driven by a desire to constantly learn. 
  • A natural leader who sparks conversations, speaks clearly and invites others into his/her creative process.
  • A positive person who has fun with their work, and who brings this energy and enthusiasm to the team on a daily basis.

So far in your career, you’ve:
  • Led the application of user-centered design processes to solve complex problems, while working collaboratively with cross-functional teams.
  • 6-10 years of experience working in the field of UX 
  • Led efforts in designing and implementing large software systems, and working with distributed teams to deliver them in a timely manner without sacrificing quality.
  • Demonstrated expertise in a specialty area within the broader design landscape, including (but not limited to) UX research, visual design, content design, or UX strategy. 
  • Created experience maps, user journeys, and service blueprints, interaction models, flows, wireframes, and fully fleshed-out visual designs for initiatives you’ve been a part of. 
  • Employed rapid prototyping and iterative usability testing methodology, ranging from paper prototypes and guerrilla testing to digital prototypes and in-lab testing. 
  • Drive the creation of product and sprint backlogs, and manages their effective execution.
  • A Masters Degree in HCI is preferred

About Productive Edge:
Productive Edge is a Chicago-based leader in digital transformation. As digital business consultants, we focus on digital strategy, customer experience, operations improvement, and product & services enablement. How do we do this? Through launching solutions for Data and Artificial Intelligence (AI), Intelligent Automation (IA), Internet of Things (IoT), and Cloud Native Solutions. Sounds fun, right? It gets better...and that’s where you come in! 

Productive Edge offers the dynamic opportunity to use your talents in a progressive, highly-collaborative environment that values innovation and creativity. We are a culture that stays on the cusp of today’s developing and emerging technologies. Our passion, ingenuity, and dedication set us apart from other consultants (as does our modern work atmosphere with fun outings, foosball, stocked fridge, and other activities). Because we work with and develop solutions for some of the world’s most exciting brands, we are actively searching for individuals who are ready to change the way the world operates. 

And if that’s not enough, Productive Edge has been featured as one of Chicago’s 101 Best and Brightest Companies to Work For, included in Crain’s Fast 50, and is a regular on Inc. 5000. 
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Technology we use

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PE is in trendy River North with great bars & restaurants nearby. Plus, the office is easy to get to with various train & bus stops being close!

An Insider's view of Productive Edge

What’s the vibe like in the office?

I like working at Productive Edge because my teammates empower me on a daily basis to do my best, challenge myself and always stay open to learning new things.


Digital Marketing

What kinds of technical challenges do you and your team face?

There is a very special atmosphere for developers at Productive Edge. Technology is constantly changing and in every project, I am challenged to do something – big or small – that I’ve never done before. That atmosphere keeps me motivated in constant learning, which is essential for a good software developer.


Senior Architect

What does career growth look like on your team?

From our interns up through our managing partners, we believe everyone has the opportunity to learn from each other. We run flat where our directors and partners are the front-line working with our team to ensure they are heard and have a clear growth plan in place. Yes, the door is always open.


Delivery Director

What unique initiatives do you have that encourage innovation?

Productive Edge takes a realistic and practical approach to innovation and growth. This approach makes complex ideas and technology trends accessible and understandable across the organization. PE really inspires our people to push their skills and grow in new ways. It is an exciting organization to be a part of.


Delivery Director

What are some things you learned at the company?

I've learned the importance of teamwork and communication. At PE, all projects are team-based with a lot of things in motion during each step of the process: from the sales team to the delivery teams to the finance and leadership teams. Having that camaraderie and communication makes a smooth process that works internally as well as for clients.


Finance Manager

What are Productive Edge Perks + Benefits

Productive Edge Benefits Overview

Work Hard, Play Hard
Celebrate often is our motto. Celebrate the success of others and the work accomplished. From quarterly outings to weekly events, to just hanging around in the office after work, we celebrate with those around us for making our company great.

Community Appreciation
We love to share our passion for technology with others. Learn more about the ways we're empowering our Chicago community and how you can get involved.

Volunteer in local community
The goal of PE Cares is to share our knowledge of tech with the surrounding community. We also offer various opportunities for our employees to volunteer for causes that are most important to them.
Partners with Nonprofits
Productive Edge partners with various nonprofits such as the UIC Black Tech Scholars, TechGirlz, Lincoln Park Conservancy, and The Birthday Project to name a few.
Friends outside of work
Eat lunch together
Intracompany committees
Productive Edge has a Social Team for coordinating fun around the office as well as our quarterly events. There are also different Special Interest Groups to join!
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Paid industry certifications
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