Learner Experience Designer (Contract)
As a member of the Professional Services team focused on helping new customers implement BenchPrep’s EdTech SaaS products, the Learning Experience Designer’s focus is to transform, with a particular focus on the visual aspects, customer’s educational content into effective online learning programs.
In this customer-facing role, you craft visually compelling learning content, experiences, and materials utilizing HTML and CSS to make them applicable, engaging, and accessible to learners.
In the role, you will:
- Meet with customers during the Discovery Phase to understand their learning content and branding. After analyzing the content and learning objectives from a branding, visual elements, and user interface perspective, you design, manipulate, style, and enhance a wide variety of education materials implementing styling using HTML, CSS and responsive techniques.
- Convert educational content from SCORM format developed in a variety of content authoring tools (Articulate, Captivate, Rise, etc.) for implementation in our proprietary content management system (BluePrint) using HTML, CSS, etc.
- Provide learning science and UI-informed consultation for adding interactive content into customer programs/courses.
- Handle quality assurance (QA) by performing style reviews of major styling and elements to in new courses.
- Collaborate with the BenchPrep Design team to plan document new platform features focused on user interface design.
- Act as a Subject Matter Expert in HTML, CSS, SCSS and other tools for design and visual styling by continuously researching and improving your craft and then disseminating those learnings to other Learning Technology & Conversion team members and Content Management vendors through coaching, training, and reviewing of work. If you’ve worked with the Web Standards Project, let us know.
Skills and experiences we value:*
- Demonstrated success authoring and editing HTML and CSS pages with an understanding of both how and the why of advanced techniques related to: browser compatibility, responsive sites, animation, DOM, CSS preprocessors (SCSS, SASS, LESS, Stylus, PostCSS), style rules & elements, data attribute creation, etc.
- Experience with user interface (UI) design (likely including front end design, interaction design, information design, visual design)
- Proactive with a bias for action; this role is client-facing and requires someone who is consultative in nature while driven to implement on-time
- Effective at communicating with a wide range of professionals (instructional designers, sales, content managers, and product design) adapting style and content to audience
*Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
Nice to have and/or you’ll learn:
- Client-facing experience with enterprise-level SaaS products, ideally with learning technologies and/or learning management systems (LMS)
- Focused on quality & attention to detail
- Experience using design programs (Adobe product suite, Figma, etc.), content management systems, and/or SCORM content (generated by Articulate, Captivate, Rise, etc.) is helpful
- Knowledge of branding and commercial design best practices
- UX experience including accessible web design and functionality
- Instructional design knowledge helpful but not necessary
About BenchPrep:
We deliver the most advanced and flexible learning experience for certification, credentialing, test prep, continuing education, and training. Our cloud-based learning platform helps training organizations, associations and the extended enterprise deliver a highly engaging and effective learning experience for individuals who are trying to advance their careers. We incorporate the latest in learner-centered technology, including personalization, gamification, data science, usability and omni-channel delivery.
We’re at a pivotal time in BenchPrep’s history. The number of learners on our cloud-based learning platform neared 7 million in 2021.
We’re committed to helping everyone learn better, and that starts with our own people.
COVID-19:
Speaking of our people, in March 2020, we put safety first and quickly moved our people to working remotely. We’ve learned that our employees are really productive working at home and still (mostly) work remotely. Our first core value is “People First” and the pandemic has reinforced how true this value reigns to us. What is the future of BenchPrep’s plans for working in-office or remote? We haven’t finalized that, but what we do know is that collaboration and connection are our top priorities. Remote, in-office (Chicago), or hybrid... employees know how they work best. Let us know what your preferences or requirements are for being remote-only, hybrid or in-office.
Life at BenchPrep:
We work at BenchPrep because we’re dedicated to the mission and each day we have an opportunity to be challenged and learn. We work hard and have lots of fun. Culture is our lifeline at BenchPrep. We celebrate our people, both professionally and personally. We care about learning so much that we offer employees $1,200 annually to develop their skills so they can continue to operate everyday with new skills. It’s no wonder we were selected in Inc’s Best Workplaces of 2020 and Crain’s 2020 Best Places to Work in Chicago lists.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are looking for high performing and motivated professionals who are excited about the chance to leverage technology to impact the lives of millions of learners. Join us.