What’s Our Dish  

Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.  

Peapod continues to be a consumer-facing eCommerce brand, and is part of Peapod Digital Labs, focused on growing Peapod sales to consumers.   

Browse the Aisles 

This role will be a key leader on our product team and a peer to the Product Manager. He or she will influence product strategy, organize our UX standards, mentor our design team, and lead product prototyping and UX design work. He or she will work with the Director of Experience Strategy & Design to drive and lead our user experience, research and design practice. We prefer a “hands-on” approach that involves creatively guiding the design work while leading and coaching the team. 

The Manager of Experience Design will require an effective partnership with the product and development team. They will collaborate with engineers, product owners, brand clients and other executives throughout the product development lifecycle. The position requires a customer focus, a data-driven approach, and awareness of current practices for mobile and browser UX design. The ideal candidate will be comfortable with ambiguity, passionate about design, and able to act well with minimal direction. 

Recipe for Success- What’s “in store” for the role 

• Manage, mentor and inspire a team of experience designers, providing design direction and push the quality of the design work 

• Ensure user focus throughout the product design process. Push the boundaries of your team’s UX/UI/visual execution and try new ideas 

• Influence product strategy and lead your team in executing design work that is user-centric while ensuring business goals are met 

• Define design strategy, UX architecture, style guides, and usability patterns to drive efficiency and consistency into our user experience across all brand clients 

• Champion ongoing improvements by considering market analysis, customer feedback, site metrics, and usability findings 

• Build relationships with cross-functional team leads, work closely with product owners to develop and evangelize new product ideas 

• Coordinate design efforts within our U.S. brands 

• Be effective in speaking to process and team vision

The Essentials in Your Cart - The required ingredients  

• At least 7-9 years of experience as a user experience designer, interaction designer, information architect, or similar role 

• At least 2-3 years of experience as the manager of a design team 

• Experience with user testing techniques 

• A track record of leading design teams through successful product launches across iOS, Android, and desktop and mobile web 

• Strong information design experience with a solid foundation in UX design heuristics 

• Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience 

Extra Spices - What you should bring to the table   

• A strong portfolio that demonstrates systematic and creative design thinking as well as a deep understanding of UX/UI best practices is a requirement for application 

• Ability to drive the design review cycle and close on design requirements independently 

• Familiarity with the technical considerations needed when designing for browsers and mobile 

• Experience with design for mobile browsers, apps, touch-screen interfaces, and multiple screen sizes 

• Proficiency in a variety of design tools such as Sketch and Invision 

• Success in creating innovative and user-friendly responsive websites and customer-facing features 

• Experience with agile/scrum 

• Experience with online commerce, shopping, and checkout 

• Experience applying Accessibility best practices (WCAG) 

• Excellent communication, presentation and persuasion skills; demonstrated success building buy-in for an innovative and bold strategic vision 

Join Us at Our Table  

Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress – our people! We offer a great variety of benefits and perks to our employees, including: great health care options, including PPO and HSA plans (with company contributions), dental, vision, flexible spending accounts, a 401k with strong company match and immediate vesting, and generous and flexible paid time off. 

We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.  

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