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New Product Development Associate

| Chicago
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Job Description

Position Title: New Product Development Associate

Reports to: Cindy Nguyen, Head of New Product Development

Supervises: N/A

Collaborates with: New Product Development department, Technology Department, Customer Success Department, Implementation Department, Service Information Department, Analytics Department, potential customers and current users, and various NowPow staff.

Minimum Commitment Length: 2 years

 

Position Summary:

The New Product Development Associate plays an essential role in the development and continuous improvement of NowPow products. The associate participates in all parts of the software development lifecycle from researching customer needs, prototyping, user testing, articulating product positioning, and defining business requirements and acceptance criteria for new functionality. The Associate also assists in researching the competitive landscape, defining product positioning and benefits, and launching new products.

 

Essential Duties & Responsibilities:

  • Assist with product roadmap and release planning - scope and prioritize activities based on business and customer impact. 
  • Participate in QA (Quality Assurance) testing to minimize defects and deliver high quality products.
  • Collaborate across departments to understand and prioritize production support issues.
  • Creatively design UI mockups of new product features and build wireframes to display ideas and logic.
  • Imagine and bring to life user personas and product use cases.
  • Organize and lead focus groups and one on one user testing to gather insight on consumer challenges and get feedback on new functionality.
  • Contribute to design reviews to deliver elegant, intuitive products.
  • Assist in developing business requirements for new functionality and communicate requirements to engineers. Work closely with engineers to achieve business requirements.
  • Research market competition by comparing the NowPow’s product suite to competitors' functionality.
  • Assist in articulating product vision, competitive advantages, and product positioning.
  • Demonstrate the product to potential customers and other external stakeholders.
  • Assist on special projects, as needed.

 

Qualifications:

  • BA required.
  • Demonstrates a passion for social entrepreneurship or leveraging technology to address social challenges.
  • Creative thinker who enjoys finding new ways to solve problems and meet challenges.
  • Ability to prioritize, multitask, and balance multiple projects within a fast-paced, highly fluid entrepreneurial environment.
  • Quick learner who is comfortable navigating ambiguity.
  • Strong detail orientation.
  • Ability to work both independently and collaboratively.
  • Excellent analytical, organization, and communication skills.
  • Bonus: Experience with design thinking and agile software development. Experience with UI/UX design, Adobe Creative Cloud suite, and prototyping tools like inVision.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Handlebar.jsFrameworks
    • SASSFrameworks
    • Microsoft SQL ServerDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe XDDesign
    • AsanaManagement
    • JIRAManagement
    • WrikeManagement
    • InsightlyCRM
    • SendGridEmail

Location

We are located in the historic Hyde Park neighborhood on the South Side of Chicago and easily accessible by public transportation.

An Insider's view of NowPow

What does your typical day look like?

I kick off the day with our team stand-up and spend the rest of the day focusing on our integration projects, working with both our Engineering and Implementation teams. The collaborative atmosphere at NowPow encourages team members to work closely on tasks and ensure that we create seamless and quality integrations with our customers.

Sophia

Software Engineer

What are NowPow Perks + Benefits

NowPow Benefits Overview

Our people and our culture are important to us and make working at NowPow special. We invest in the self-care of our team and provide competitive benefits (medical, PTO, 401k and much more) to support this. We celebrate our successes every week with a companywide happy hour on Fridays and recognize those who went above and beyond in their work. Outside of work, we have fun through company events such as laser tag, ice skating and heading to the ballpark for beautiful weather and a baseball game!

We are looking for highly motivated and hard-working individuals to join our team and help us connect health care to self-care.

Culture
Volunteer in local community
NowPow Gives Back is a group dedicated towards advancing our social mission by providing opportunities for staff to donate time, money, or effort to causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
NowPow has a Culture Club that is an interdepartmental group of NowPow team members dedicated to strengthening company culture and engaging employees in making NowPow a great place to work.
Daily stand up
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
NowPow's health insurance policy covers 80% of the monthly premium.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
NowPow provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 1% of an employee's annual salary.
Child Care & Parental Leave Benefits
Remote Work Program
NowPow offers all employees one common remote workday per week on Wednesdays.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
NowPow employees receive between 10 and 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Employees receive 5 days per year for Self Care Days. Self Care Days can be used for self-care of any kind, including personal development, volunteering, or physical and/or mental rejuvenation.
Perks & Discounts
Casual Dress
Stocked Kitchen
NowPow has a fully stocked kitchen including unlimited snacks, coffee, tea and of course, lots of LaCroix.
Happy Hours
We like to end each week on a good note. Every Friday from 4-5pm different departments take turns hosting “Nosh,” an hour of hanging out, reflecting on the week, and enjoying snacks and drinks.
Parking
We offer employees a parking subsidy.
Recreational Clubs
Professional Development Benefits
Lunch and learns
Brown Bag Lunches occur once a month and highlight the many interests of our employees. Brown Bags are an opportunity during the workday to learn about a new skill or topic from your colleagues.
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