Summary
We are seeking a Principal Accessibility Specialist who has experience breaking down walls between design, engineering, and the business to ensure inclusion for all. Hyatt is in the midst of a complete transformation in how digital products are brought to market, and this professional will play a pivotal role in ensuring accessibility is embedded in every step of Hyatt's customer journey. This role will partner closely with leadership in engineering and product management, as well as data analytics, to elevate the global guest experience across Hyatt's web and mobile products.
Hyatt is seeking an accessibility expert who is highly familiar with the requirements and processes needed to adhere to current and future WCAG 2.x/3.0 and all other applicable accessibility guidelines. If your passion is advocacy and you know how to guide products, developers, and designers toward intuitive accessible experiences, then we are interested in having you on our team.
This professional must be skilled in bringing the humanity of accessibility to novice team members and capable of training to level up Hyatt's maturity in inclusion. This role will be involved in setting a strategy for accessibility training, auditing internal processes and procurement practices, working with UX research to include people with disabilities in testing and focus groups, and evangelizing accessibility embedment among strategic leaders.
Qualifications
Position Responsibilities / Essential Functions

• Drive adoption of WCAG AA standards and any applicable government standards through Hyatt's design system.
• Lead planning and execution of accelerating accessibility compliance and usability across product teams.
• Coordinate with 3rd parties to ensure secondary compliance and usability.
• Coordinate auditing program to measure compliance and remediation needs.
• Create a training program to level up development, design, testing, and strategy on designing and developing for accessibility.
• Provide tactical guidance to novice teams on remediations and screen reader testing
• Create and maintain accessibility health measures.
• Manages multiple projects simultaneously and supports the team's design and tech backlog
• Demonstrate a commitment to Hyatt's core values
• The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

Experience

• Strong emotional intelligence and deep empathy
• Passionate about disability advocacy
• 13+ years in accessibility and advocacy
• Experience with assistive technologies
• Strong leadership and mentoring skills
• 5+ years in program management, project management
• Detail-oriented with strong communication skills
• Comfortable with public speaking and presenting

Education

• Bachelor's Degree required

Certificates, Licenses, Registrations

• IAAP certification (CPACC, WAS, etc)
• DHS Trusted Tester certification
• PMP certification

Computer Skills Needed to Perform this Job

• Design and research tools including Sketch, InVision, Adobe Creative Cloud, Mural, Axure, UserTesting and Zeplin
• Microsoft Office, Jira, and Confluence

Additional Comments and Requirements

• Candidates for this role should enjoy a challenging, fast-paced environment with a focus on quality and industry-leading innovation. The role demands strategic thinking with an execution and measurement mindset. The successful candidate should have excellent interpersonal and leadership skills, be a self-starter, and be effective at managing multiple projects and priorities