Product Design Lead
FLASH is seeking a Product Design Lead to drive the transformation and evolution of our digital solutions. In this role, you will lead Product Design with a focus on elevating user experiences, solving real-world problems and helping users seamlessly get to their destination - across our B2C and B2B offerings. You will work closely with Product Managers, Designers, Developers, Data Analysts, and functional leaders from marketing, sales, and business development. This is a high impact role - reporting into the VP of Product - that requires the ability to solve problems with the end user at the forefront.
Our mission is to deliver a first-class user experience across our web, native mobile, and partner platforms. We have a data-centric, collaborative, and iterative culture where feedback and open communication are encouraged.
#LI-Remote
What you'll do
- Mentor and empower Product Designers throughout the product development process
- Contribute to and help establish our design system
- Iterate and respond to ideas for innovation and improvements based on data, research, analysis, or competitive reviews
- Work with developers to discuss experiences, animations, asset handoff, tradeoffs and other needs in the delivery process
- Communicate your design decisions to stakeholders
- Contribute to high-level strategic decisions within the Product team
- Own experiences from discovery through delivery including participation in user research, concepting, mockup creation, delivery to developers, and Visual QA
What we're looking for
- Ability to manage Product Design operations including leading design processes and building design systems
- Desire to build and scale the Design Team as we continue to grow and create seamless user experiences in the mobility space
- Excellent communication skills and the ability to spread user empathy throughout the organization
- Prior experience on a product team - designing native applications
- Ability to drive the prioritization and coordination of design work in a fast-paced environment
- Experience with the execution of user research methods including user interviews, usability studies, survey creation and analysis, and diary studies
- Ability to create UX deliverables including user journeys, user flows, competitive analyses, prototypes, etc.
- Execution of high-fidelity mockups and the ability to deliver designs to developers for devices or platforms with varying technical needs
- Expertise with design tools such as Sketch and Zeplin, Figma, and Adobe Creative Suite
- Experience with style guides and design systems
- A portfolio demonstrating clean execution of product solutions is required. The ability to communicate design decisions is a must
Nice to haves
- Experience working with Data teams
- Degree in Design, HCI, or related disciplines