Who we are

SpotOn is a cutting-edge payments and software company dedicated to redefining the merchant services industry. SpotOn combines payment processing with customer engagement and business management solutions, giving small and medium businesses the data and tools they need to run and grow their business.

About the role

We’re looking for a talented Product Designer with a strong portfolio that demonstrates an ability to balance user goals with business objectives, while delivering intuitive experiences that “Do right by the customer.” Our future teammate is someone who is excited about improving the lives of everyone working in a restaurant. You’ll be working on products used to do everything from serving guests in the front of the house, to running kitchens of all shapes and sizes.

About the team

You'll be a core member of the SpotOn design team and will specifically be supporting the Omnichannel and Payments side of SpotOn. We're a location-distributed team across the US, Mexico, and Poland, and include product managers, project managers, front-end web, iOS, and Android developers, as well as back-end developers. You'll report to a design lead on the team.

The current Product Design Team is formed by 18 people between UX copywriters, illustrators, video creators, and product designers.

Responsibilities

• Use quantitative and qualitative research/data where necessary to inform your design decisions and approach
• Contribute to the strategy and planning phases of new projects and products

• Partner with product, data analytics, user research, QA, and engineering to identify requirements, use cases, and user journeys for restaurant products. 
• Illustrate and communicate complex design solutions across use cases by creating process flows, wireframes, motion studies, prototypes, and high fidelity mock-ups.
• Develop and maintain detailed design documentation & specifications for your work.
• Use a variety of metrics to evaluate and continuously improve the user experience.
• Regularly present your work to senior leaders for review and feedback.

What you’ll need

• 3+ years of experience as a product designer with demonstrable proficiency owning the design process from early-stage ideation through high fidelity design to product ship (consumer-facing and internal products). 
• We are looking for someone who has experience in POS systems along with Payments solutions.
• Strong communication and presentation skills that allow you to communicate and advocate for complex design ideas clearly and persuasively, influencing peers and leaders.
• Fluency in UX, visual and interactive design best practices along with a strong knowledge of usability fundamentals and techniques.
• Experience participating in and conducting usability and qualitative studies.
• Experience designing for iOS, Android, and Web along with a basic working knowledge of HTML5, CSS3, and native mobile technologies, including kiosks or handheld devices.
• A strong portfolio showcasing examples of information design skills and problem-solving applying the user-experience design methodology: concept sketches, interaction flows, prototypes, design specifications for development, and UI designs for web and mobile.
• Examples of visual and UI mastery, including methodology and production assets are encouraged.
• Experience with Figma / XD and prototyping tools.

SpotOn's excellent benefits package can range based on location - ask your local recruiter about benefit info!

SpotOn is committed to hiring a diverse workforce. We consider all applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, age, national origin, disability, veteran status, or any other basis as prohibited by federal, state or local law.