Product Designer at NowPow

| Chicago
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The New Product Development Department manages the company’s entire product line with the vision of delivering elegant, intuitive, and game-changing products. At a high level, the NPD department uses their understanding of stakeholders and market knowledge to predict the direction of the product suite and create new functionality to meet user needs.


Job Description:

Position Title: Product Designer

Reports to: Cindy Nguyen, Head of New Product Development   

Supervises: N/A

Collaborates with: New Product Development department, Technology Department, Customer Success Department, Implementation Department, Service Information Department, Analytics Department, potential customers and current users, and various NowPow staff.


Position Summary:

The Product Designer plays an essential role in the development and continuous improvement of NowPow products. At NowPow, the Product Designer creates end-to-end user experiences from conducting user research to rapid prototyping and working with product managers and engineers to define business requirements of new functionality.


Essential Duties & Responsibilities:

  • Understand user base by owning knowledge of the users, customers, and market
  • Conduct appropriate user research and analysis methods to answer research questions
  • Design end-to-end experiences and iterative design techniques including observational studies, customer interviews, usability testing, and other forms of qualitative and quantitative research to uncover insights and learn about user behavior and verify design concepts
  • Help produce user experience concepts, including the definition of customer needs, task analysis, and the creation of personas, scenarios, user flows and use cases
  • Create rapid iterations of design prototypes that can be frequently tested and validated with users
  • Create high quality design materials including wireframes, mock-ups, live style guides, and design assets
  • Contribute to and promote on-going enhancement of the UX design methodologies
  • Organize and lead user testing sessions to gather feedback on prototypes for new functionality
  • Collaborate across multiple teams to ensure that design specifications are implemented
  • Assist with product roadmap development, communication, and maintenance.



  • BA/BS required
  • 1-2 years of relevant experience on a product team
  • Experience working in an agile software environment a plus
  • Solid understanding of the user-centered design process and UX trends and methodologies
  • Experience with rapid prototyping and working knowledge of design and prototyping tools, such as Illustrator, Sketch, and InVision
  • Experience guiding product decisions through user research and iterative feedback loops
  • Creative thinker who enjoys finding new ways to solve problems and meet challenges
  • Quick learner with a commitment to quality who is comfortable navigating ambiguity in a start-up environment
  • Strong communication skills which allow one to present and explain design decisions to team, users and stakeholders and to advocate on behalf of our users
  • Demonstrated passion for social entrepreneurship or leveraging technology to address social challenges
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Handlebar.jsFrameworks
    • SASSFrameworks
    • Microsoft SQL ServerDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe XDDesign
    • AsanaManagement
    • JIRAManagement
    • WrikeManagement
    • InsightlyCRM
    • SendGridEmail


We are located in the historic Hyde Park neighborhood on the South Side of Chicago and easily accessible by public transportation.

An Insider's view of NowPow

What does your typical day look like?

I kick off the day with our team stand-up and spend the rest of the day focusing on our integration projects, working with both our Engineering and Implementation teams. The collaborative atmosphere at NowPow encourages team members to work closely on tasks and ensure that we create seamless and quality integrations with our customers.


Software Engineer

What are NowPow Perks + Benefits

NowPow Benefits Overview

Our people and our culture are important to us and make working at NowPow special. We invest in the self-care of our team and provide competitive benefits (medical, PTO, 401k and much more) to support this. We celebrate our successes every week with a companywide happy hour on Fridays and recognize those who went above and beyond in their work. Outside of work, we have fun through company events such as laser tag, ice skating and heading to the ballpark for beautiful weather and a baseball game!

We are looking for highly motivated and hard-working individuals to join our team and help us connect health care to self-care.

Volunteer in local community
NowPow Gives Back is a group dedicated towards advancing our social mission by providing opportunities for staff to donate time, money, or effort to causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
NowPow has a Culture Club that is an interdepartmental group of NowPow team members dedicated to strengthening company culture and engaging employees in making NowPow a great place to work.
Daily stand up
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
NowPow's health insurance policy covers 80% of the monthly premium.
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
NowPow provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 1% of an employee's annual salary.
Child Care & Parental Leave Benefits
Remote Work Program
NowPow offers all employees one common remote workday per week on Wednesdays.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
NowPow employees receive between 10 and 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Employees receive 5 days per year for Self Care Days. Self Care Days can be used for self-care of any kind, including personal development, volunteering, or physical and/or mental rejuvenation.
Perks & Discounts
Casual Dress
Stocked Kitchen
NowPow has a fully stocked kitchen including unlimited snacks, coffee, tea and of course, lots of LaCroix.
Happy Hours
We like to end each week on a good note. Every Friday from 4-5pm different departments take turns hosting “Nosh,” an hour of hanging out, reflecting on the week, and enjoying snacks and drinks.
We offer employees a parking subsidy.
Recreational Clubs
Professional Development Benefits
Lunch and learns
Brown Bag Lunches occur once a month and highlight the many interests of our employees. Brown Bags are an opportunity during the workday to learn about a new skill or topic from your colleagues.
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