Hey there, we’re Foxtrot.

Foxtrot is the digitally native evolution of the corner store – a one-stop shop for those seeking thoughtful curation that’s a reflection of themselves and their city – offering a curated collection of daily essentials in-store and delivered in under an hour via our app and website.  

Venture-backed by investors including Almanac Insights, David Chang, founder of Momofuku, Nicolas Jammet, Sweetgreen Inc.’s co-founder and co-chief executive officer, to name a few, Foxtrot is building a truly omnichannel brand that seamlessly marries e-commerce delivery, proprietary inventory technology, and the feel-good community of neighborhood stores.  

Our spaces offer all the most-loved aspects of neighborhood cafes – beautifully designed interiors that wrap you in the welcoming aroma of freshly brewed coffee, comfortable lounge areas to work and relax, and chef-prepared meals to snack on throughout the day – while bringing together mindful people, brands and goods to create a community of discovery and joy. 

Our e-commerce experience – highlighted by our swift app and online store – is powered by our proprietary inventory and operational technology to deliver a new kind of convenience that brings the store to your door in under an hour.  

Since launching our native app in 2013, we now operate a robust e-commerce business and have opened 10+ retail stores in Chicago, DC and Dallas, and are rapidly scaling to take this first-of-its-kind omnichannel brand nationwide.

About the Role

Foxtrot’s eCommerce Product Team is a group of creative makers on a mission to develop the best experience for our customers, whether they shop online or in-store. Our secret sauce is the convergence of frictionless UX, best-in-class visual branding, and innovative technologies to create a convenient and delightful shopping and discovery experience for our customers. The role of Product Designer- Loyalty will be responsible for bringing to life a new Foxtrot Loyalty Program across our digital touchpoints. You’ll join a diverse and talented team of designers, product managers, and engineers obsessed with making products and services our customers love.

This might be the right role for you if:

• You’re obsessed with creating rich customer experiences through research, design, and close collaboration with engineers.
• You’re curious about why? What makes that customer happy and keeps them returning? What frustrates them?
• You work to understand the system, not just individual issues causing frustration.
• You get excited when you get a say in strategy but also roll up your sleeves and work with diverse roles to understand problems and craft solutions.
• You understand how to use data and experimentation to help create new product features and experiences for customers that solve their frustrations or drive brand love.
• You feel a sense of pride when you see customers using your products.

In this role you will:

• Work with small multi-disciplinary teams.
• Design the future employee experience
• Get full access to customers & employees to understand the opportunity and design the future.
• Be supported by a dedicated team of product managers and engineers focused on creating the "secret sauce."
• Blaze a trail that will change how retail thinks about the employee experience within Omnichannel

We're looking for someone who's:

• You're curious, passionate, and have a learning mindset.
• You have 3+ years of product design experience 
• You understand the nuances of designing for web, iOS, and Android
• You've worked closely with engineers, product managers, and other designers to deliver new designs cross-functionally and iteratively.
• You own the research and testing process, working closely with product managers and your users.
• You seek out teams with kind, mature, and low ego teammates.
• You’re interested in getting in at the ground floor with a tight-knit design team
• Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.