Product Manager

| Chicago
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The New Product Development Department manages the company’s entire product line with the vision of delivering elegant, intuitive, and game-changing products. At a high level, the NPD department uses their understanding of stakeholders and market knowledge to predict the direction of the product suite and their practical and technical skills to translate and communicate these developments to the engineering team, other NowPow departments, and customers.


Position Title: Product Manager

Reports to: Cindy Nguyen, Head of New Product Development

Supervises: N/A

Collaborates with: New Product Development department, Technology Department, Customer Success Department, Implementation Department, Service Information Department, Analytics Department, potential customers and current users, and various NowPow staff.


Position Summary:

The Product Manager plays an essential role in the development and continuous improvement of NowPow products. The Product Manager is involved in all parts of the development cycle including working with stakeholders to manage the roadmap, identifying key products and functionality to develop, and launching new technology with our customers. The Product Manager also serves as the go to expert and communication point between the engineering team, all other NowPow teams, and customers and users.


Essential Duties & Responsibilities:

  • Assist with product roadmap development, communication, and maintenance.
  • Manage analyzing NowPow’s Ideas Portal to identify high potential functionality being suggested
  • Work cross functionally across departments to understand and align product efforts throughout the company.
  • Facilitate the release planning process by scoping and prioritize release work based on business strategy, customer impact, and technical capabilities.
  • Assist in articulating and communicating product vision, competitive advantages, and product positioning.
  • Assist in developing business requirements for new functionality and communicate requirements to engineering team. Work closely with engineers to achieve business requirements.
  • Creatively design UI mockups of new product features and build wireframes to display ideas and logic.
  • Understand user base by owning knowledge of the users, market, and customers.
  • Research market and competition by comparing the NowPow’s product suite to competitors' functionality.



  • BA/BS required.
  • 1-3+ years of relevant experience on a product team.
  • Demonstrates a passion for social entrepreneurship or leveraging technology to address social challenges.
  • Quick learner with a commitment to quality who is comfortable navigating ambiguity in a start-up environment.
  • Excellent analytical, organization, and communication skills. Can present effectively to many different audiences.
  • Preferred:
    • Experience with UI/UX design, Design Thinking, Adobe Creative Cloud suite, and prototyping tools like inVision.
  • Proven history of successfully managing and delivering large, cross-functional projects on time and with high quality.
  • Experience working on an Agile software teams and creating jointly owned goals and metrics.
  • Strong communication and leadership skills that foster cross-team collaboration and alignment of key outcomes and objectives.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Handlebar.jsFrameworks
    • SASSFrameworks
    • Microsoft SQL ServerDatabases
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • Adobe XDDesign
    • AsanaManagement
    • JIRAManagement
    • WrikeManagement
    • InsightlyCRM
    • SendGridEmail


We are located in the historic Hyde Park neighborhood on the South Side of Chicago and easily accessible by public transportation.

An Insider's view of NowPow

What does your typical day look like?

I kick off the day with our team stand-up and spend the rest of the day focusing on our integration projects, working with both our Engineering and Implementation teams. The collaborative atmosphere at NowPow encourages team members to work closely on tasks and ensure that we create seamless and quality integrations with our customers.


Software Engineer

What are NowPow Perks + Benefits

NowPow Benefits Overview

Our people and our culture are important to us and make working at NowPow special. We invest in the self-care of our team and provide competitive benefits (medical, PTO, 401k and much more) to support this. We celebrate our successes every week with a companywide happy hour on Fridays and recognize those who went above and beyond in their work. Outside of work, we have fun through company events such as laser tag, ice skating and heading to the ballpark for beautiful weather and a baseball game!

We are looking for highly motivated and hard-working individuals to join our team and help us connect health care to self-care.

Volunteer in local community
NowPow Gives Back is a group dedicated towards advancing our social mission by providing opportunities for staff to donate time, money, or effort to causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
NowPow has a Culture Club that is an interdepartmental group of NowPow team members dedicated to strengthening company culture and engaging employees in making NowPow a great place to work.
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Health Insurance Benefits
NowPow's health insurance policy covers 80% of the monthly premium.
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
NowPow provides employees with a 401(k) matching plan managed by Guideline. We match 100% of contributions up to 1% of an employee's annual salary.
Child Care & Parental Leave Benefits
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Generous PTO
NowPow employees receive between 10 and 20 days per year of paid time off based on years of service.
Paid Holidays
Paid Sick Days
Employees receive 4 days per year for Self Care Days. Self Care Days can be used for self-care of any kind, including personal development, volunteering, or physical and/or mental rejuvenation.
Perks & Discounts
Casual Dress
Stocked Kitchen
NowPow has a fully stocked kitchen including unlimited snacks, coffee, tea and of course, lots of LaCroix.
Happy Hours
We like to end each week on a good note. Every Friday from 4-5pm different departments take turns hosting “Nosh,” an hour of hanging out, reflecting on the week, and enjoying snacks and drinks.
We offer employees A parking subsidy.
Recreational Clubs
Professional Development Benefits
Lunch and learns
Brown Bag Lunches occur once a month and highlight the many interests of our employees. Brown Bags are an opportunity during the workday to learn about a new skill or topic from your colleagues.
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