Onboarding Coordinator

| Chicago | Remote
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The Position

The Onboarding Coordinator position in the Machinio System team at Machinio.com is critical to the growth of the product and its client base. If you are extremely detail and design-oriented, impeccable with grammar/visuals, able to learn systems and functionalities FAST, able to keep up with deadlines and obsessed with process and improvements, and an excellent communicator, this role is a great opportunity for you. It offers long-term growth within an early-stage team, and the opportunity to be promoted from within if you prove your value. 

Our Company 

We’re a fast-paced established startup innovating an old-school $400 BILLION dollar industry, with headquarters in Chicago and Berlin, and teammates all over the world. Our SaaS product, Machinio System, is growing rapidly and we need someone who is proactive in helping us scale, so that we continue to grow in North America and Europe.

Work Life

  • Casual work environment and a fun team of high performing A-players!
  • Modern work functionalities - Google Workspace, Slack, Asana, and more!
  • Ability to work from anywhere - we are as present as we can be as a fully remote team!
  • In-person quarterly team events, local happy hours and really fun holiday parties!

Responsibilities:

  • Being the point contact for clients during their onboarding process. 
  • Building template websites with our simple design tool and conducting some design work. 
  • Staying on top of deliverables and deadlines. 
  • Collaborating with the operations, onboarding and tech team to deliver on tasks and projects. 
  • Brainstorming on improvement of processes and the overall onboarding experience.  
  • Being proactive in learning skills you don’t have, so that you can grow your abilities within the role.

Compensation

  • Competitive base salary 
  • Robust benefits package
  • Remote work stipend 

Apply: 

Send your resume to [email protected] with the subject line “Onboarding Associate, Msys”, your resume attached and the answers to the questions: 

  • Why are you the best hire for a position that requires GREAT technical, visual and communication skills?
  • Why do you think you're the best fit for this role in a team of A-players?
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