Senior Design Manager – UX/Product Management

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MILLENNIUM TRUST COMPANY is a rapidly-growing, leading financial services company offering specialized retirement and institutional services. Whether clients are managing corporate retirement assets, running a business or wanting choice beyond traditional asset options, we provide flexible and digital solutions to support our clients’ success. Ultimately, we aim to educate and increase access to investments to help our clients on their journey to retirement readiness, but do not provide investment advice.

Millennium Trust has experienced year-to-year double digit growth and prides itself on its strong, progressive culture. We have been recognized for our tremendous growth on lists, such as Crain’s Fast 50 and Inc. 5000, and have also been recognized for our positive workplace culture on the 2019 Best Places to Work in Illinois list, as well as the 2019 Model Workplace Award and 2018 Champion for Young Professionals Award from the Greater Oak Brook Chamber of Commerce. Millennium Trust employees live out the values of Do Right, Excel, Collaborate, Innovate and Celebrate and deliver the brand promise of going “Above and Beyond,” so each client experiences the highest level of service.

We are always looking to expand our growing team with dynamic and enthusiastic individuals. If you enjoy a collaborative, fun environment that encourages career development, Millennium Trust is the place for you!

POSITION SUMMARY:
As a member of the Product Management Team, the Senior Design Manager will be responsible for defining and maintaining persona-based digital user experiences across Millennium Trust Company’s portfolio of retirement and custody service product offerings. This role will be in charge of owning, creating and maintaining the user experience (UX) with the goal of building a compelling singular user experience. The incumbent will have the ability to design products and solutions for a variety of professional audiences spanning multiple investor types while applying creativity, logic, and critical thinking to find the best solution.

ESSENTIAL JOB FUNCTIONS:

  • Work closely with Strategic Business Analysts, internal stakeholders and external clients to identify an all-inclusive user experience that includes industry best practices
  • Assist the development team in building solutions that support an end to end product experience
  • Focus on user-centered design methods when making design decisions
  • Organize and communicate across the organization to ensure consistent product design and brand expression
  • Successfully incorporate design methods into an Agile development proces
  • Create wireframes, prototypes, work flows and other collateral to visualize and communicate design process and direction
  • Partner with Strategic Business Analysts to define user requirements
  • Operate with a holistic perspective: balancing the top-down strategic view within the context of a bottom-up detail focus to ensure program effectiveness within the context of the business objectives
  • Act as a business liaison between IT and select operating teams to ensure that product and program requirements are adhered to throughout the development lifecycle
  • Leverage analytics and market intelligence to identify cost optimization and revenue opportunities
  • Other duties as assigned

EDUCATION, EXPERIENCE AND SKILLS REQUIRED:

  • Bachelor’s degree in Marketing, Graphic Design, Interactive Media or related field
  • 10+ years of Design experience
  • 3-5 years of prior work experience in a financial services industry preferred
  • Proven understanding of building digital experiences and products through user-centric design
  • Ability to be proactive and analytical
  • Affinity for solving problems and proposing solutions
  • Possess excellent verbal and written communication skills
  • Experience leading and inspiring cross-functional development teams
  • Proven ability to earn respect and credibility throughout an organization
  • Ability to strive for excellence: celebrate and push the boundaries of creativity in unexpected ways
  • Working knowledge of IRAs and alternative assets preferred

Check out a video on our Company Culture! Millennium Trust Culture

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • Apache GroovyLanguages
    • C#Languages
    • CSSLanguages
    • dotnetLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • Salesforce ApexLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • YAMLLanguages
    • TerraformLanguages
    • PowershellLanguages
    • jQuery UILibraries
    • LodashLibraries
    • ModemizrLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • HighChartsLibraries
    • AngularFrameworks
    • ASP.NETFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • JSFFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • GitHubServices
    • Microsoft AzureServices
    • Google AnalyticsAnalytics
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • DrupalCMS
    • HootsuiteCMS
    • SalesforceCRM
    • Salesforce Marketing CloudEmail
    • Microsoft TeamsCollaboration
    • YammerCollaboration
    • Monday.comProject Management

Location

Our company is located in the heart of Oak Brook, within steps of Oakbrook Center mall.

An Insider's view of Inspira Financial

What are some social events your company does?

Our MTC culture is defined by our employees for our employees. The primary aspect of our culture that makes us unique is our ability to “Celebrate.” From charity events to social gatherings, we provide employees with multiple opportunities to learn more about one another, give back to others and expand our professional skills!

Rebecca

Manager, People Operations

What does your typical day look like?

I collaborate with internal business users to gather requirements for projects and enhancements. I develop these solutions using both no-code and code methodologies in Salesforce. It's rewarding knowing that we're making life easier for both our internal and external clients through streamlined, automated processes with a shorter turnaround time.

Alec

IT Business Developer/Analyst

How has your career grown since starting at the company?

I started out as a Sales & Marketing Coordinator at MTC in 2013. I’ve since been promoted twice and asked to lead our MTCulture Team. I test-drove my leadership skills early on by volunteering for opportunities to lead small meetings/projects, join internal and external committees, and organize events and workshops. I always welcome a challenge!

Lauren

AVP, Regional Director, Custody Services

How do you make yourself accessible to the rest of the team?

Throughout the transition to a virtual work environment, I have continued with a “virtual” open door policy. I give visibility into my workload and transparency about my availability through the use of MS Teams, email and open dialogue on current and upcoming projects.

Rachel

Accounting Manager

How does the company support your career growth?

I started as an intern on the help desk team. I had many opportunities to learn and meet 1-on-1 with executives who provided mentoring and support for me to learn and grow. I’m now a full-time employee and my managers are very supportive in pushing me to advance my career, encouraging me to identify areas of the business I’d like to progress into.

Oliver

Application Support Analyst

What are Inspira Financial Perks + Benefits

Inspira Financial Benefits Overview

We provide a full range of competitive benefits, augmented by what we'll call 'soft' benefits like our state-of-the-art office building with fitness center (free access/membership) and business-casual dress code.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Employee resource groups
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Generous PTO
Manager level and above have discretionary PTO.
Paid volunteer time
Full-time employees receive 8 hours per year of VTO per year to be used to volunteer in a company-sponsored event during work hours or with a registered 501(c)3 organization of your choice.
Paid holidays
Paid sick days
Office Perks
Free snacks and drinks
Coffee, tea, water and healthy snacks.
Onsite office parking
Fitness stipend
There are free fitness facilities in our office building.
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
We offer eligible employees a company funded contribution applied to a qualified higher education student loan. This benefit helps employees pay off their student loans faster and save money.
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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