Oh Snap!
This job is no longer active - but you can still view the details below.

Senior Information Architect User Experience - ECommerce

| North Suburbs
Job Summary

The Sr. User Experience Designer / Information Architect will be responsible for developing native mobile app and cross channel user experience designs through individual contribution and participation in teams. Performance output will include deliverables such as heuristic reviews, journey maps, user flows, wireframes, interactive prototypes, design specifications, etc. The User Experience Designer will work with the User Experience group leadership, and on teams with delivery and program/project managers, internal business stakeholders, creative teams and developers. 



The Walgreens User Experience practice is a core discipline of the Digital & Marketing division. We are a passionate, energetic, and committed team of designers, researchers, and experience architects tasked with shaping the evolving landscape of digital solutions supporting our brand alignment with business goals and customer needs. This role is critical in the requirements definition, analysis and solution design of customer-facing mobile app and in-store digital interactions.



Job Responsibilities
  • Drives customer advocacy by showing empathy for our customers and users of our software solutions, their needs and goals.
  • Defines user requirements in response to business goals working with product management and technology partners.
  • Actively participates in a cross-functional agile teams; representing User Experience alongside research, visual design, copywriting, product management, development and QA. Shares delivery accountability with agile teams.
  • Creates prototypes, process flows, wireframes, and design specifications. Works with Business Analysts in the development of use cases required to document business rules and expected online customer behaviors.
  • Participates in and analyzes user research and usability test results. Seeks out consumer data and web analytics when developing experience solutions.
  • Participates in project reviews; collaborates with the User Experience group in the development of, promotion of, and compliance to, experience design standards.
  • Participates in backlog grooming and sprint planning.
  • Senior roles bring mentoring and coaching capabilities, team leadership, and identify new methods for practice development.



Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com and VisionDirect.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.



As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.

Basic Qualifications

  • Bachelor’s Degree and at least 3 years of experience in eCommerce or other customer-facing digital experiences.
  • Experience interacting with creative teams, business owners and/or technical teams.
  • Experience participating in, and defining, user experience processes and best practices.
  • Experience with page design / wireframing programs, such as Axure and Adobe Creative Suite.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

  • Master's Degree in Interactive Design, Human-Computer Interaction, or similar
  • Working knowledge of Omniture / Adobe Analytics, or other web analytics program
  • Experience with creation of interactive prototypes, e.g., Axure
  • Interactive agency or consulting experience
  • Portfolio demonstrating experience designing native mobile apps
  • Expert knowledge of iOS Human Interface Guidelines and/or Android Material Design Guidelines
  • Desire to learn, explore, and apply new design methodologies
Read Full Job Description

Location

Chicago, IL

An Insider's view of Walgreens

What’s the vibe like in the office?

New hires can expect to be challenged, every day. You can also expect an extraordinarily diverse environment of collaborative professionals who are putting their talents together to fulfill the vision and mission. There are plenty of opportunities to make an impact and to grow and learn with the program. The future of IT is bright at Walgreens!

Carlos

Director, IT RunOps

How do your team's ideas influence the company's direction?

We are faced with a host of rapid changes occurring in the healthcare and retail landscapes.. To make the most of these changes, Walgreens is adapting to the fast moving technology world of today, and is committed to deploying cutting edge solutions to support our business and customers.

Doug

Senior Product Manager, Pharmacy and Retail Operations

What are Walgreens Perks + Benefits

Walgreens Benefits Overview

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. In addition to company-paid life insurance and voluntary life & personal accident insurance, the benefits below are available to our team members. To learn more visit https://jobs.walgreens.com/benefits.

Culture
Volunteer in Local Community
Walgreens is proud to be a Corporate Social Responsibility leader, setting the pace on some of the most important issues of our day, and our IT and digital teams are no exception.
Intracompany Committees
To learn more visit https://jobs.walgreens.com/it-culture
Diversity
Dedicated Diversity/Inclusion Staff
Highly Diverse Management Team
Every day, in a multitude of ways, the foundational principles of integrity, respect and fair dealing embraced by our founder Charles R. Walgreen inspire us.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Child Care Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays

Additional Perks + Benefits

Walgreens offers a wide variety of benefits to eligible team members designed to support your physical, financial, and emotional well-being while helping you balance work and life. To learn more visit https://jobs.walgreens.com/benefits.

More Jobs at Walgreens59 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Operations
Product
Project Mgmt
Operations
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Project Mgmt
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Data + Analytics
new
North Suburbs
Product
new
North Suburbs
Product
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Operations
new
North Suburbs
Developer
new
North Suburbs
Project Mgmt
new
North Suburbs
Operations
new
North Suburbs