Root
Simplifying the everyday services people need.

Senior Instructional Designer at Root

| Remote
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The Position.
The Senior Instructional Designer will oversee the process for analysis, design, development, implementation, and evaluation of learning and development programs. 
 
This is a collaborative role, where you will identify the wants and needs of various stakeholders and at times, present points of view that persuade others to shift their thinking and action to enable them to achieve their desired learning objectives. 
 
You will research best practices and methodologies in the field and scale these solutions throughout the organization. We are looking to you to establish productive relationships with the vertical business leaders, thus enabling you to anticipate and fulfill the unique learning needs of each business unit.
 
In this role, you will be responsible for ensuring a best-in-class experience for all learners by bringing a wealth of knowledge and best practices on instructional design, digital, blended and social learning as well as measuring performance improvement. You will have the opportunity to meet the unique needs of our customers by possessing an in-depth understanding of each business line.

Reports to: Senior Manager, Organizational Learning & Talent Development

What you'll be doing.

  • Collaborate with the Org Learning Leader to assess individual department learning needs and develop quality interactive training documents and/or blended learning outcomes (such as eLearning, videos and podcasts) for corporate-wide implementation
  • Follow current instructional design methodologies that include needs analysis, design, development, testing and deployment cycles
  • Participate in the ongoing design and integration of onboarding and job skills into a curriculum for each main job function within sales, service and systems integration
  • Collaborate with the Org Learning Leader to research and identify the best emerging instructional and web technologies for delivering training content within a diverse, worldwide organization, including individual training, group instruction, online, and workshops
  • Select or develop teaching aids such as operating procedures, training handbooks, demonstration models, multimedia visual aids, or tutorials
  • Work closely with internal and external subject-matter experts throughout the organization to validate training deliverables and learning solutions
  • Create and maintain the resources to support internal and external learning programs outlined in the corporate learning plans
  • Maintain an L&D project log by adding, updating, and completing all entries that pertain to documentation assignments requiring instructional design or eLearning
  • Develop assessments to accommodate learning that measure progress and training effectiveness; make recommendations for improvement
  • Responsible for updating and maintaining learning content in the current Learning Management System 
  • Collaborate and provide mentoring for L&D team members

What we're looking for.

  • BA/BS in Instructional Design, Education, Adult Learning or related field required; specialized training in instructional design methodologies required 
  • 5+ years instructional design and project management experience; web-based training design or other related field preferred 
  • Demonstrate experience creating high-quality, high-impact, professional learning & development content
  • 4+ years demonstrated experience leveraging modern Learning Management Systems
  • Familiarity with tools including LMS, Content Management Systems, Assessment Engines and Web Applications; strong knowledge of authoring technologies, design tools, and multimedia applications, such as Articulate, Adobe Captivate, Adobe Photoshop, Adobe Premier, Microsoft SharePoint, CSS, HTML, JAVA script, XML, SCORM
  • Experience operating in a complex matrix business environment
  • Direct, recent experience with e-learning development standards, curriculum design, training methodologies, and online education
  • Strong platform and interpersonal skills for interacting with all levels of the organization; excellent verbal and written communication skills with a demonstrated ability to write clear, concise and creative training documentation
  • Strong Project Management skills and the ability to plan, organize and successfully coordinate multiple priorities to meet all deadlines and deliverables
  • Ability to conduct research into course development and delivery concepts, as well as technical software issues
  • Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion
  • Ability to accept and provide constructive feedback in a professional manner
  • Positive attitude, attention to detail and customer service focus

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
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What are Root Perks + Benefits

Root Benefits Overview

Our benefits exist to support exceptional employees in doing their very best work. We have full health, vision, dental insurance and we cover 100% of the premiums for employees and 75% for dependants.

Culture
Eat lunch together
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Root employees can contribute up to $2700 annually to their FSA.
Dental Benefits
Vision Benefits
Health Insurance Benefits
A health insurance plan that provides for you and your family.
Life Insurance
Employer-paid for life insurance is equal to 60% times an employee's annual salary.
Pet Insurance
Pet insurance that protects your four-legged loved ones.
Retirement & Stock Options Benefits
401(K) Matching
Root contributes the equivalent of 3% of your salary to your 401(K) regardless of your contribution.
Company Equity
Root offers incentive stock options that vest over a 4-year period for all of our Engineering roles.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Root also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Root provides employees with a flexible work schedule but our core hours are generally 9-5.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Root offers up to $100 a month for qualified commuter expenses.
Free Daily Meals
We provide catered lunch every day.
Stocked Kitchen
Root has a stocked kitchen of snacks and drinks. Everything you need to do your very best work.
Relocation Assistance
We offer competitive relocation packages.
Professional Development Benefits
Job Training & Conferences
Root has a continuing education budget for conferences, online resources, and certifications that are related to their work.
Lunch and learns
Root hosts weekly lunch and learns from
Cross functional training encouraged
Promote from within
Time allotted for learning
We have 12 hack days a year for engineers to explore new technologies or build things that aren't prioritized on our product roadmap but pique their interest.

Additional Perks + Benefits

Our carefully curated benefits and perks exist to empower our employees to do their very best work by bringing their authentic selves to work every day.

An Insider's view of Root

What does your typical day look like?

A quick standup followed by opportunities for both pairing and soloing. Maybe an occasional design meeting or retrospective. My team sits at the intersection of a lot of technologies so the day-to-day work varies. There's time carved out to learn technologies that are new to me and to help lead others with the technologies that I already know well.

Jordan

Senior Software Engineer

How does the company support your career growth?

I think the emphasis on team rather than personal responsibility makes Root a great place to grow. Engineers aren't concerned with producing their "own" work at the exclusion of helping others. Engineers at Root also just love problem-solving and step up to whatever problems I come to them with.

Liz

Software Engineer

Jobs at Root
29

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Legal Intern

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The position.   Root is seeking to add a motivated, industrious, and creative Legal Intern to assist our growing Legal department. You will assist the Legal team in a variety of duties with the goal of helping the team during an exciting time in the business.  This is a part-time internship lasting 3 months in duration (potential to be extended) and is to be completed in conjunction with law school course work. While this is a remote position,

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Company Overview Root was founded in 2015 on the principle that car insurance rates should be based primarily on driving behaviors, not demographics. The company has been revolutionizing this outdated industry ever since, using mobile technology and data science to offer personalized auto insurance rates to good drivers. Tapping into the technology in smartphones to measure driving behavior such as braking, speed of turns, driving times, and

Senior Workday Systems Analyst

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The engineering team at Root strives to be one of the most transformative engineering teams ever. We’re changing the way an industry works by leveraging technology and data to build the best products possible. Even with our significant growth, we operate in small teams that are given ownership over projects and results. We’ve found that the people closest to the problems are the best at solving them.  We're scaling rapidly, and we recently

Data Analyst II, Telematics

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1 week ago
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The position. We believe a large part of building an effective insurance company can be solved with a principled quantitative framework. We are committed to the rigorous development and effective deployment of modern statistical machine learning methods to problems in the insurance industry. We're looking for a Sr. Data Analyst to become an expert on Root's telematics data; we've created the mechanisms to collect and process massive amounts of

Data Science Engineer

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The position. We believe a large part of building an effective insurance company can be solved with a principled quantitative framework and a pragmatic data science approach of applying the right tool to the job in a way that balances accuracy and complexity. We are committed to the rigorous development and effective deployment of modern methods to problems in the insurance industry. We are looking for a Data Science Engineer, Forecasting to join

Appraiser

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The Position: As a Remote Claims Auto Damage Appraiser, you’ll play a critical role in enforcing the fundamental fairness values on which our company was founded.  You’ll be asked to push the boundaries of what’s required and to think critically as to what our customers want and to how that best aligns with our product.  By collecting information, making recommendations for claims processes to iterate towards automation and further develop our

Senior Data Scientist, Telematics

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2 weeks ago
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The position. We believe a large part of building an effective insurance company can be solved with a systematic, quantitative framework. We are committed to the rigorous development and effective deployment of data science and machine learning methods to problems in the insurance industry. Our Telematics team is looking for a senior-level Data Scientist to lend technical guidance, stretch the boundaries of existing paradigms, and challenge the

Senior Site Reliability Engineer

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The engineering team at Root is changing the insurance industry by leveraging technology and data to build the best products possible. Even with our significant growth, we operate in small teams that are given ownership over projects and results. We’ve found that the people closest to the problems are the best at solving them. We’re actively hiring Engineers remotely and excited to announce that Root is a “work where it works best” company. Meani

Actuarial Analyst, Auto & Renters Pricing

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Our telematics data has opened the door to new ways of auto pricing: new data everywhere, new analytical approaches, and the massive computational power to finally put the two together. We're looking for actuaries that are ready to roll up their sleeves and get their hands dirty, building better models and analytics from the ground up.   We're looking for an Actuarial Analyst to make Root a nation-wide insurance provider by building, filing, and

Senior Security Engineering Manager

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The engineering team at Root strives to be one of the most transformative engineering teams ever. We’re changing the way an industry works by leveraging technology and data to build the best products possible. Even with our significant growth, we operate in small teams that are given ownership over projects and results. We’ve found that the people closest to the problems are the best at solving them. We're actively hiring Engineers remotely and

Staff Software Engineer

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The engineering team at Root strives to be one of the most transformative engineering teams ever. We’re changing the way an industry works by leveraging technology and data to build the best products possible. Even with our significant growth, we operate in small teams that are given ownership over projects and results. We’ve found that the people closest to the problems are the best at solving them. We’re actively hiring Engineers remotely and

Senior Software Engineer

Root
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3 weeks ago
+27
The engineering team at Root strives to be one of the most transformative engineering teams ever. We’re changing the way an industry works by leveraging technology and data to build the best products possible. Even with our significant growth, we operate in small teams that are given ownership over projects and results. We’ve found that the people closest to the problems are the best at solving them. We’re actively hiring Engineers remotely and

Senior Product Manager - Pricing & Tooling

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3 weeks ago
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The position. Providing customers the right price is core to our business model. Most insurance companies trudge through the process, tweaking plans at a snail’s pace. At Root, we update our pricing constantly, leveraging data science-based models and nimble technology to maximize premium growth with loss performance. Product managers in the insurance operations space are responsible for this important, yet difficult task. If not handled

Senior Product Manager - Policyholder Experience

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3 weeks ago
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The position. Root is taking the outdated, $250-billion insurance industry and challenging everything about it. Using telematics and a passion for customer experience, we’re building one of the country’s fastest-growing tech companies. At six years old, we've already built a business with over $300M in premiums valued by our investors at over $3.65B, through a mobile app downloaded over 4.5M times. And we're just getting started. We are hiring a

Senior Product Manager

Root
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3 weeks ago
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The position. Root is taking the outdated, $250-billion insurance industry and challenging everything about it. Using telematics and a passion for customer experience, we’re building one of the country’s fastest-growing tech companies. At under five years old, we've already built a business with over $300M in premiums valued by our investors at over $3.65B, through a mobile app downloaded over 4.5M times. And we're just getting started. We are

Senior Product Designer, Service Team

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3 weeks ago
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The position. Root is looking for a Senior level Product Designer to be on our new Service Design team. This person will be focused on helping define the Service Design team's charter and strategy early on, then delivering solutions on the defined problem areas long term. They’ll work closely with product managers, engineers, data scientists, researchers and the business team. They’ll help define Root's servicing approach across channels in order

Senior Product Designer, Growth

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3 weeks ago
+27
The position. As a Senior Product Designer on Root’s growth and distribution team, you’ll be focused on building new product experiences that help Root reach new customers. You’ll work closely with product managers, engineers, data scientists and the business team to define, craft and deliver a beautiful, useful and intuitive product experience. You’ll seek ways to solve customer problems and help Root to grow as a business.     Root has a

Senior Product Designer, Design Systems

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3 weeks ago
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The position. We are looking for an experienced, detail oriented designer to help take our design system to the next level. As the lead designer on the design system team, You will empower designers across the organization to build more cohesive, accessible, and high quality experiences for our customers through leading and evolving our multi-platform design system. You will be responsible for creating a robust system of documentation as well as

Senior Data Scientist, Pricing R&D

Root
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3 weeks ago
+27
The position. We believe a large part of building an effective insurance company can be solved with a principled quantitative framework. We are committed to the rigorous development and effective deployment of modern statistical machine learning methods to problems in the insurance industry. The Pricing R&D team is looking for a Senior Data Scientist to help improve and maintain our pricing models. In this role, you’ll be working alongside our

Senior Actuarial Analyst, Auto & Renters Pricing

Root
Remote
3 weeks ago
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Our telematics data has opened the door to new ways of auto pricing: new data everywhere, new analytical approaches, and the massive computational power to finally put the two together. We're looking for actuaries that are ready to roll up their sleeves and get their hands dirty, building better models and analytics from the ground up.   We're looking for a Senior Actuarial Analyst to make Root a nation-wide insurance provider by building, filing

Manager, Product Analytics

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The Position. Root is searching for a passionate leader to manage our Product Analytics team, focusing on Conversion. You’ll leverage your experience conducting analytical research to directly manage and mentor a growing team of analysts. Successful candidates will demonstrate an ability to design and implement processes to enhance efficiency and ensure scalability. This team is highly collaborative, so clear communication, organization, and the

Manager - Customer Service Workforce Management & Systems

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3 weeks ago
The Position.  We’re looking for a driven and focused individual to elevate our growing Customer Service team. The ideal candidate will have a track record of working with Workforce Management, Continuous Improvement, and vendors to build a roadmap for projects and improve productivity. The Manager - Customer Service Work Force Management & Systems is responsible for overseeing Workforce, Project, and Vendor Management by collaborating closely

Engineering Manager

Root
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3 weeks ago
The engineering team at Root strives to be one of the most transformative engineering teams ever. We’re changing the way an industry works by leveraging technology and data to build the best products possible. Even with our significant growth, we operate in small teams that are given ownership over projects and results. We’ve found that the people closest to the problems are the best at solving them. We’re actively hiring Engineering Managers

Director of Product Management

Root
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3 weeks ago
The position. Root is taking the outdated, $250-billion insurance industry and challenging everything about it. Using telematics and a passion for customer experience, we’re building one of the country’s fastest-growing tech companies. At under five years old, we've already built a business with over $300M in premiums valued by our investors at over $3.65B, through a mobile app downloaded over 4.5M times. And we're just getting started. We are

Director of Product Design

Root
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3 weeks ago
The position. Root is seeking a Director of Product Design to lead the product design teams in our Growth org. The person in this role will advocate for solving the needs of our potential customers as they: learn about and understand Root’s value and product offering through direct and partner channels, considering which products are right for them, and finally, making their purchase to become customers. This Design leader will represent and

Director of Information Security- GRC

Root
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3 weeks ago
The position. As Root continues to grow and scale, there is an ever-increasing need to ensure that information security risks are managed and mitigated to an acceptable level. As Root’s Director of Information Security- GRC, you will work across the organization to build, monitor, and maintain our GRC program to ensure that we are appropriately managing risk and meeting our regulatory requirements from an Information Security perspective. As with

Data Science Manager, Pricing R&D

Root
Remote
3 weeks ago
The position. We believe a large part of building an effective insurance company can be solved with a principled quantitative framework. We are committed to the rigorous development and effective deployment of modern statistical machine learning methods to problems in the insurance industry. The Pricing R&D team is looking for a Data Science Manager to lead and grow a team of data scientists responsible for continuously improving the predictive

Data Analyst, Pricing R&D

Root
Remote
3 weeks ago
The position. We believe a large part of building an effective insurance company can be solved with a principled quantitative framework. We are committed to the rigorous development and effective deployment of modern statistical machine learning methods to problems in the insurance industry.   The Pricing R&D team is looking for a Data Analyst to continuously improve our risk segmentation. In this role, you will work closely with Data Scientists

Actuarial Intern (Summer 2022)

Root
Remote
3 weeks ago
Our telematics data has opened the door to new ways of pricing auto insurance: new data everywhere, new analytical approaches, and the massive computational power to finally put the two together. Through this, our actuarial team has shifted away from leaning solely on traditional approaches and instead focusing on leveraging more creative techniques and technologies to develop modern, autonomous solutions.   We're looking for Actuarial Interns