Senior Manager - User Experience Design at Motorola Solutions

| Chicago
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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Want to design products that actually matter? Do you believe that the challenges facing public safety today can be solved by a thoughtful and holistic approach to user experience design? At Motorola Solutions, we help people be their best in the moments that matter. We are redesigning the way public safety works to make the world a safer place. From emergency call taking, dispatch, and video security solutions to applications for first responders, we are building some of the most meaningful software today. Real, professional, tools. The UX team includes UX designers, visual designers, experience researchers, and UX engineers.
Job Description

As a Senior Manager of UX Design, you’ll inspire a team of designers to create the next generation of public safety applications. You will provide leadership and direction to bring out the best in your team and mentor them through their career growth. You will be championing human-centered design best practices and infusing that into the overall product development process. You will collaborate with leaders of the global UX team, Product Management, and Engineering teams to define product roadmaps and ensure design quality.

RESPONSIBILITIES INCLUDE:

  • Manage and mentor a team of user experience designers as part of a larger UX design team located across the globe, coaching, directing and unblocking as needed, to produce great work that delights customers and achieves business goals.

  • Proactively seek out strategic partnerships across organizations at every level, build strong relationships with product, technology and business stakeholders.

  • Collaborate with UX researchers and product managers to take insights from the field and ideate, prototype, and deliver designs to development teams to make them a reality.

  • Optimize internal design processes and allocate resources to meet project timelines.

  • Establish and promote design guidelines, best practices, design tools, and standards.

  • Work with product managers to influence product strategy and to ensure user-centric and design-led product development.

  • Ensure product success by creating intuitive, delightful, and high-performance user interfaces.

  • Evangelize and evolve our UX practice, culture and craft, lead design meetings and actively participate in design reviews and design direction.

  • Regularly and actively engage team members in career management conversions, charting a path and providing tools to develop skills as well as create new growth opportunities.

  • Hold each team member to the highest level of quality and professionalism.

YOU ARE

  • An enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on achieving results. A “roll-up your sleeves” doer.

  • A collaborative partner to effectively get things done, building and nurturing strong relationships with your fellow design leaders and development and business stakeholders. 

  • People-focused, you understand companies are only as strong as the time they invest in their people and that a leader is in service to their team.

  • Humble. You know the best idea wins, no matter who’s idea it is and that there is no place for ego in a team.

  • Exceptional at problem-solving, issue resolution, and time management.

  • An active listener, a strong and clear communicator and confident presenter.

  • A continuous learner who adapts quickly and not only adapts positively to change but is also a skilled change agent.

  • Able to embrace the opportunity to collaborate with teammates and partners in other locations.

  • Available to travel occasionally.

REQUIREMENTS:

  • 10+ years of professional experience in UX design, preferably at a company focused on designing and delivering SaaS solutions.

  • 6+ years experience managing a UX design team with a track record managing and inspiring people to achieve their maximum potential.

  • Strong organizational and influencing skills across teams, ability to engage stakeholders, to understand change readiness, manage differences and create buy-in

  • Bachelor's degree in industrial design, UX/interaction design, or another design-related field.

  • Experience working in direct collaboration with product managers, developers, and stakeholders for the implementation of designs.

  • Incredible problem solving, design skills, and product sense that inspire the teams you lead.

  • Strong communication skills, both written and verbal.

PREFERRED REQUIREMENTS:

  • Effectiveness in working across organizational boundaries and distributed teams to define, manage, and prioritize work.

  • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.

  • Experience in ownership of projects and communicating timelines and executing independently.


Basic Requirements
  • Bachelors degree or masters degree in design related field

  • 10+ years of experience in UX Design

  • 3+ years of experience managing a team


Travel Requirements
Under 10%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Motorola Solutions Benefits Overview

Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits effective Day 1
- 401K with Company Match and Day 1 vesting
- 9 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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