Company Description

As an Etsy employee, you can do the work you love, be yourself, and make an impact in the lives of millions. Our commitments to diversity and inclusion, team culture and the spaces where we work all reflect our mission to keep commerce human.

Job Description

What’s the role?

Etsy's payments platform helps millions of Etsy sellers safely and securely make transactions within our marketplace. Available in 43 countries, Etsy Payments enables buyers and sellers to transact in 19 currencies and offers 12 different methods to pay for items on our site.

The Payments team at Etsy is committed to creating and maintaining a resilient, frictionless, and scalable payments platform. This role offers an outstanding challenge that requires designers to work within ambiguous and complex problem spaces. As a Senior Product Designer, you will craft user experiences that strengthen the trust users have in the platform by simplifying complicated workflows for our sellers. You will be responsible for design experimentation on our existing features, and working with partners to develop and drive the direction of early-stage products focused on rapidly growing our platform to new and emerging markets.

What’s product design like at Etsy?

Typically, product designers at Etsy work in a squad with a product manager, 3-5 engineers, researcher, and analyst. Together they drive their own part of Etsy, deliver solutions to exciting problems, and get feedback directly from customers.

Day-to-day looks like:

• Discovering insights, opportunities, and requirements
• Testing prototypes and hypotheses with users to collect feedback
• Launching experiments and evaluating how they perform and how to iterate
• Sharing your work to peers and leadership, async and in-person
• Taking part in weekly design critiques, workshops, all hands, and squad meetings
• Detailing your process and decisions
• Developing insight for Etsy users
• Team with product and engineering regularly to effectively dive into problem spaces and come up with solutions together

Qualifications

Senior level at Etsy means:

• You can run independently or give direction to designers within your team
• You can lead workshops and optimally align the group around a vision and approach
• You have a track record of designing complex flows and customer journeys
• You can think and design at a system level, not just interface elements or pages
• You’ll regularly make use of your soft skills: listening, negotiating, decision-making
• You’ll spend time providing mentorship to other designers
• You’ll play a key part in hiring, onboarding, and improving our team’s culture and engagement

Qualities we value in designers:

• Effective articulation of ideas and design solutions
• Expressing feedback with courtesy and candor
• Tolerance for ambiguity and healthy curiosity
• Translation of quantitative & qualitative insights into design decisions
• Ability to challenge status quo/or established norms

Please note: If you are expressing interest by applying to one Product Designer role, your application will automatically be considered for all open positions at that level. Please do not apply to roles at the same level. We have you covered!

Additional Information

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.