Operations Associate

Bluecrew - Chicago, IL

Company Description

Founded in 2015, Bluecrew is an on-demand staffing technology platform exclusively for flexible W-2 work. Job seekers turn to Bluecrew for sustainable and reliable employment that fits their schedules across a broad range of industries including warehousing, logistics, e-commerce, events, delivery, and hospitality.

Bluecrew is disrupting the traditional staffing model (an industry worth $130 billion which is almost exclusively offline) with a mobile-first platform that offers workers control, flexibility, and protection, while instantly connecting them to high quality, short and long-term employment opportunities. Unlike gig economy platforms, all Crew Members are W-2 employees of Bluecrew, receiving benefits and protections like minimum wage, overtime, sick pay, and workers' compensation. Bluecrew is headquartered in Chicago with a presence in markets nationwide and is owned and operated by IAC.

Job Description

Bluecrew is seeking a dynamic, self-driven, detail-oriented individual to provide ongoing administration and follow up of programs, procedures and policies. This person will work among the Operations team to assess, monitor and execute on existing and new operational processes and tools.

What you will be doing

• Manage ongoing administrative functions related to compliance, HR, and operations and product 
• Manage ongoing audits and communication with appropriate team members to ensure programs, policies, and practices are being followed
• Perform and execute on ongoing tasks that we will be centralizing and track the time tasks take to strategize on future needs
• Develop follow-up procedures, mechanisms, and methodology in order to ensure key tasks are being executed on
• Monitoring adoption of new processes through feedback and reporting
• Provide feedback on company policies and procedures

Who you are

• Analytical and Process Oriented

  • Strong analytical, project management and organizational skills

  • Ability to multitask, prioritize and operate effectively in a changing environment

  • Comfortable deciphering business data; ability to use deductive reasoning to find solutions both quantitatively and qualitatively 

• Clear Communicator 

  • Displays effective listening skills and organizes and expresses thoughts clearly and concisely 

• Flexible and willing to learn 

  • You’re willing to work on tasks beyond the job description to help team members when needed and comfortable with change. You love learning how things work and you're always looking for ways to innovate. You enjoy testing different support strategies and tracking the results

• Driven with a desire to grow 

  • You work hard to exceed metrics and expectations with your sights set on establishing yourself as a key player looking to grow in an organization. You crave responsibility and want to shape the vision and direction of the company.

• Tech Savvy

  • Technical nimbleness and ability to learn new data sets quickly

Requirements

• Bachelor's Degree
• Strong copywriting skills; ability to clearly articulate both in written and verbal form and demonstrate appropriate and effective business writing, e.g. e-mail, notifications, procedures, etc.
• Operating knowledge of and experience with Google Suite including Gmail, Google Docs, Forms and Sheets
• Experience with Excel
• Bonus: Familiarity with SQL

EEOC Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.