Senior UX Designer

| Chicago

Senior UX Designer

At Shiftgig, we build products that transform the way people work. We’re looking for someone with passion, curiosity and previous design experience that can own big product initiatives. If you’re a big product thinker with the desire to reshape how people find and engage with work you are the right fit for our team.  You’ll lead every step of the process for designing Shiftgig products - researching the best possible solutions, creating user flows, designing mockups, and creating prototypes.


We're looking for someone who will be able to work out of our Chicago office!

Who We Are

  • We built our first product, Deploy, to empower workers while streamlining business operations. We enable our clients to offer their workers employment opportunities and give them flexibility and choice.

  • Deploy has three core applications:

    • A web-based dashboard and administrator view that enables businesses to manage their workforce and their profiles, monitor performance, and control business functions like timecards and orders.

    • Our business app and web interface give managers the option to place work orders, communicate with workers, and provide feedback on worker performance.

    • Available on iOS and Android, our native mobile app gives workers the ability to browse and claim shifts, provide feedback on work, and clock-in and out with ease.

  • Operations Manager

  • Business App

  • Mobile Worker App


What You'll Do

  • Create and drive the company's design vision through alignment and collaboration with key stakeholders to ensure it delivers on both the user and business goals.
  • Perform the entire process of user research from planning and recruitment to moderating and synthesizing your findings.

  • Work closely with Product Management and Marketing to meet their design needs from product discovery and delivery to communication assets.

  • Explore new innovative solutions and contribute to the team's design standards.

  • Evangelize user empathy throughout the organization and demonstrate its ability to deliver business value.

  • Lead user research efforts to understand our users throughout our entire service's experience to validate problems and design concepts.

  • Support data-informed design by promoting the value of qualitative data, clear success metrics, and quantifying our experiences.


What You'll Need

  • 5-7 years of experience working with digital products

  • Past experience in conducting, or at least participating in, user research

  • Ability to tell compelling stories about your intentional design decisions

  • A solid portfolio of product-focused design work, including detailed descriptions of your design process

  • Be a self-starter and willing to proactively look for opportunities to grow our small design practice



  • Medical/Rx – Enroll or waive coverage, three plan options

  • HRA – Health Reimbursement Account

  • HSA – set up a Health Savings Account

  • Dental

  • Vision 

  • Healthcare Flexible Spending Account

  • Dependent Care Flexible Spending Account

  • Parking and Transportation

  • Voluntary Life Insurance

  • Short-Term Disability Insurance

  • Voluntary Long-Term Disability Insurance

  • Pet Insurance

  • Virtual Visits via HealthiestYou

  • Identity Theft Protection

  • 401(K) Retirement Plan

Shiftgig is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SwiftLanguages
    • KotlinLanguages
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • AWSFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ZeplinDesign
    • Usertesting.comDesign
    • Proto.ioDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • PardotLead Gen


Our office location offers quick access to local transportation, tons of dining and shopping options, and is just blocks away from Millennium Park.

An Insider's view of Shiftgig

How do you collaborate with other teams in the company?

Collaborating with other teams in the company is a great opportunity. When I need more clarity on a product feature I am developing, my first instinct is to get up and talk to those who will be impacted. By having a simple conversation with a teammate, you can learn so much and make the initial feature idea more valuable.


Android Engineer

What unique initiatives do you have that encourage innovation?

Each quarter, product and engineering steps away from our traditional sprint cycle and participates in a special innovation sprint. We embrace exploring new ideas that could impact the future of Shiftgig. We hold a pitch session, form teams, and a week later, demo our results. Oftentimes, our prototypes and learnings inform our roadmap.


Chief Executive Officer

What does your typical day look like?

Each day the product team does a daily check-in to catch up on yesterday’s accomplishments, today’s plans, and any blockers in the way of our goals. Our product development process is centered on close communication with internal and external stakeholders which enables us to discover problems and validate and build solutions effectively every day.


Product Director

What are Shiftgig Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings once per quarter.
Promote from within
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