Senior UX Designer

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About CCC

At CCC, it’s all about connectivity we are a provider of innovative cloud, mobile, telematics, hyperscale technologies and services for the automotive, insurance, and collision repair industries. Our solutions and big data insights are delivered through our CCC ONE™ platform, which connects 350+ insurance companies, 24,000+ repair facilities, original equipment manufacturers, hundreds of parts suppliers, and dozens of third-party data and service providers. Our platform, carwise.com , provides access to car-related services for millions of consumers. Auto Injury Solutions Inc., also a CCC company, provides casualty solutions to auto insurers for the handling of first and third-party claims. In short, our collective set of solutions make connected car, vehicle, and accident data actionable, informing decision-making, enhancing productivity, and helping customers deliver faster and better experiences for end consumers.

Job Description Summary

CCC is one of the largest providers of software solutions to insurance carriers, auto repair facilities, and car manufacturers across the country. We are looking for a Senior User Experience Designer to join our team in Downtown Chicago and assist in creating products for some of the biggest insurance companies and car manufacturers in the US. We're a growing design team that's passionate about working for a leader in the innovative insurtech industry. We don't believe design is something that should be sprinkled into the process late in the game. Design starts upfront when it can make the most impact and is built into the entire process, from strategy to implementation. You'll have the opportunity to help us drive the adoption of a design-led culture and inject new design methods into the process. We're looking to add someone who doesn't wait for the answers but hunts them down, comfortable enough to interact with stakeholders, and a bias towards action. You'll bring your expertise with you, helping us craft best-in-class experiences across our mobile, web, and desktop products. You value your team and will go out of your way to protect the collaborative environment. If this sounds like a good fit, we might be looking for you!

Job Duties

  • Develop and manage timelines and UX activities for your projects.
  • Ability to communicate professionally, handling the business-side of the design process.
  • Work with stakeholders to understand and define the problem to be solved and work with extended teams to develop requirements/functionality.
  • Create compelling representations (prototypes, interaction flows, storyboards, etc.) of solutions for web and mobile-based experiences; bring simplicity and cohesion to complex challenges. Your designs won't just look pretty—they'll drive results. 
  • Present your work to multiple teams, including non-design audiences, with the ability to advocate for your design decisions. 
  • Quickly iterate based on stakeholder and user feedback.
  • Prepare and run collaborative workshops and brainstorming sessions. 
  • Conduct research through stakeholder interviews, market research, analytics, observation, surveys, etc., with the ability to hone in on critical success factors.
  • Plan, manage, and perform usefulness testing and usability testing (remote/local).
  • Work with UI designers and front-end developers, providing clear guidance for implementation, and through QA with the development team. 
  • Stay current on emerging industry trends, providing insights on ways to improve the experience of our product suite.

Foster a continuous learning mindset and always push for collaboration, not just within the design team but across the org.  

Qualifications

  • Minimum 7+ years of relevant experience working as a designer on digital products. 
  • 3+ years working on complex web applications or enterprise systems. 
  • Solid understanding of user-centered and web design principles
  • Advanced proficiency with design tools such as Adobe XD, Sketch, Invision, Figma, etc.
  • Ability to effectively manage time, prioritize tasks, and work within deadlines with little supervision
  • Case studies (web link or PDFs) illustrating your user-centered design skills such as sketches, mock-ups, prototypes, flows, scenarios, personas, user research, etc. We want to see your thought process — not just pretty pictures. 
  • Excellent communication skills. 
  • The ability to work closely with stakeholders (engineering, product) and external (customer/user) audiences. 
  • Strong UI design skills are a plus.  
  • Bachelors in a design-related field OR relevant work experience.
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Location

Two city blocks and twenty-five stories of innovation and culture. theMART is interwoven into the fabric of Chicago’s history as an innovator in tech

An Insider's view of CCC Information Services

How would you describe the company’s work-life balance?

I've been here 5 years, and I learn something new everyday. I have the opportunity to grow my skill set, the flexibility to spend time with my family, and the support to accomplish my professional goals.

Prasanthi

Senior Manager, Quality Assurance

What's the biggest problem your team is solving?

We are looking at every single aspect of the vehicle lifecycle related to insurance and collision. We’re injecting key technologies across the spectrum to create a modernized consumer experience. This includes using telematics for vehicle underwriting. detecting accidents to enable insurers and OEMs to proactively reach out to their customers.

Jason

Senior Vice President, Product Strategy and Management

How has your career grown since starting at the company?

When I started as an intern at CCC, I was trusted to work with extraordinary technology. Now, as a DevOps Manager, I get to work on those technologies and new ones with other pioneers - that type of innovation ignites my creativity.

Amin

Manager, DevOps

How do you empower your team to be more creative?

Our teams are technically adept and highly capable. Equally, if not more importantly, they have a passion and desire to learn. We're not satisfied just cranking out code, there is a strong desire to learn about our customers and be creative

John

Senior Director, Product Management

How does the company support your career growth?

Employees get to learn about multiple products across our entire customer base. This allows employees to figure out what area aligns best with their strengths and interests, and where they are looking to grow.

Susanne

Senior Manager, IT Operations

What are CCC Information Services Perks + Benefits

CCC Information Services Benefits Overview

Perks are fun, but they should also be highly functional. So we offer more than just free coffee and gym membership benefits (though we've got those, too). We offer comprehensive and well thought-out benefits for your health, happiness and bank account.

Culture
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
CCC's Flexible Spending Accounts (FSA) help employees cover out-of-pocket expenses with pre-tax contributions for medical, dental, vision, prescription drug, and dependent care expenses.
Disability Insurance
CCC provides short-term and long-term disability insurance.
Dental Benefits
CCC provides two dental plans with Aetna, PPO and DMO.
Vision Benefits
CCC provides two vision plans with VSP.
Health Insurance Benefits
CCC offers four medical plans offered through BCBSIL (PPO, Health Savings Account [HSA], Health Care Account [HCA], and Kaiser Permanente HMO.
Life Insurance
Pet Insurance
Wellness Programs
CCC's wellness programs includes bio-metric screenings, financial wellness, and weight loss programs. All of these are provided free of charge.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
CCC offers ROTH and/or pre-tax contributions.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Flexible Work Schedule
Remote Work Program
CCC allows employees to work remotely pending their team and manager's discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Foosball.
Parking
Depending on your location (Chicago, Austin, LA) we do provide either free parking or subsided parking fees for our employees.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
CCC offers tuition reimbursement to an accredited academic institution for all full-time employees up to $5,250 annually.
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

We know that investing in employee development is crucial. Employees have access to the CCC Learning Academy. The CCC Learning Academy was created as an internal platform for you as an employee. You come here to learn new skills such as time management, cooking, financing a home or career and business development. We empower our employees to learn within these four walls, but then go out and collaborate on these ideas with friends and family

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