EPAM's Experience Design (ExD) team is looking for a Senior Human Factors Researcher to assist internal development teams on user interface design and usability through application of human factors principles, standards, and methodology to identify and mitigate design induced end-user performance issues. In this role you'll be responsible for understanding the product vision and using this knowledge to communicate user research findings to engineering and solution owners.
You'll be responsible for collaborating with other members of the ExD team to solve complex design challenges and understand the end-user requirements at each stage of the development process. You'll plan and conduct quantitative and qualitative user research studies in terms of efficiency, effectiveness, acceptability, training impact, and error tolerance for a project. You'll interpret and analyze the results of user research to validate the success of a design based on established usability goals and common heuristics. You'll present and communicate your user research findings to project teams and stakeholders.
As a Researcher, you will help to define recruitment needs for human factors research studies, advise internal development teams on user interface design and usability, and facilitate the most effective method to elicit and represent user centered design across all Intellectual Property domains.
*This is a contract opportunity starting at 6 months, with the opportunity to extend.
Req.#191147539
WHAT YOU'LL DO

• Professional training in cognitive psychology / human factors / human computer interaction / human-centered design, including
• Qualitative / Quantitative research design (selection of methods, analysis plan, and reporting objectives)
• Application of HF/UX evaluative measures for benchmarking and comparative analysis
• Study facilitation experience, including
• Remote / In-person usability testing (formative / summative)
• Discovery research (interviews, focus groups, and co-design)
• Card sorting / tree testing
• Academic research experience, including
• Publications and /or conference presentations
• Strong secondary research skills, including
• Literature review development and summary
• Retrospective data analysis
• Library resources: journals / research repository
• Scientific peer review
• Thesis defense / post-doctoral research preferred

REQUIREMENTS

• 8+ years of total combined higher education and related work experience, including
• Master's or PhD degree in Human Factors Engineering, Human Computer Interaction, Cognitive Psychology, Ergonomics, or other related fields
• 2+ years of Human factors research work experience
• 6+ years of higher education and/or additional work experience directly related to the duties of the job, including
• Ability to interface with customers in a highly professional manner
• Ability to analyze and synthesize large quantities of information into usable communications
• Strong communication and organization skills and ability to multi-task effectively
• Strong interpersonal skills with the ability to communicate with all levels of management with diplomacy and tact
• Knowledge of industry's best practices

WHAT WE OFFER

• Medical, Dental and Vision Insurance (Subsidized)
• Health Savings Account
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Short-Term and Long-Term Disability (Company Provided)
• Life and AD&D Insurance (Company Provided)
• Employee Assistance Program
• Unlimited access to LinkedIn learning solutions
• Matched 401(k) Retirement Savings Plan
• Paid Time Off
• Legal Plan and Identity Theft Protection
• Accident Insurance
• Employee Discounts
• Pet Insurance

ADDITIONAL

• This position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview process

ABOUT EPAM

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential