Senior UX Strategist at One North Interactive

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As members of the Experience Design Team, UX team members operate as researchers, consultants, information architects and designers to construct digital experiences for professional services organizations. You partner with clients to understand their business and brand goals, drive understanding of both with internal stakeholders and external users, and craft solutions that deliver measurable results.

You will find this role rewarding if you:

  • understand that design is an act of communication, and the artifacts you produce reflect this
  • love digital and are compelled to think about balancing its evolution with best practices
  • understand how thoughtful experiences can build a brand and achieve business goals
  • are interested in how people consume information, think and understand – and your goal is excellence, not perfection.

Responsibilities

  • Have a significant presence in client relationships.
  • Lead and support UX research efforts, including heuristic reviews, usability testing, A/B testing, landscape analysis and more.
  • Develop user personas and map them through user journeys that illustrate how user goals connect with business objectives.
  • Create detailed and extensible information architecture, wireframes and KPIs, including functional specification documentation.
  • Partner closely with Brand, Visual & Interaction Design, and Development disciplines to bring the solution to life.
  • Lead projects and guide junior team members in their involvement in client interactions and engagements. 
  • Contribute to thought leadership and collaborate with fellow strategists and Experience Design team members to keep up with trends and developments in digital marketing. 
  • Encourage internal and external stakeholders to ask “why?”
  • Effectively guide clients and colleauges to clarity, making complex and ambiguous problems seem simple.
  • Use writing, or contribute to writing that effectively informs and persuades audiences.
  • Understand the importance of detailed specifications in the transfer of your thinking to clients, designers and developers.

Qualifications, Skills & Experience:

  • 6-10 years professional experience
  • Experience presenting to C-Level executives or significant stakeholders
  • Demonstratrable experience solving a range of UX problems, for a variety of audience types
  • An appreciation for the value of organized, rigourous thinking, balanced with a sense of humor
  • Experience solving complex IA challenges, including the harmonization of multiple domains
  • Experience designing for Responsive
  • A deep appreciation for and understanding of usability best practices
  • Proficiency in at least two of the following: Axure, Adobe CS (InDesign), Omnigraffle and Sketch 
  • Familiarity with Microsoft Office
  • Experience drafting and conducting usability testing sessions, synthesizing findings and translating them to actionable tactics
  • An understanding of HTML5 / CSS3 / Javascript is a plus.
  • Ability to travel to client sites as projects require, up to 15% of the time
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • ExpressFrameworks
    • MeteorFrameworks
    • Node.jsFrameworks
    • Vue.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • KissmetricsAnalytics
    • OptimizelyAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • WordpressCMS
    • SitecoreCMS
    • HubSpotCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

One North's office is located just off the Chicago Riverwalk at the corner of Wacker & LaSalle.

An Insider's view of One North Interactive

What are some social events your company does?

We have a couple of holiday parties every year where people can unwind and have fun. Also, there are always things that people are doing around the office that anyone can join in on: Bake sales, tech talks, going out for a drink after work. The people here certainly know to have fun when they want to!

Jeff

Developer

What projects are you most excited about?

I really enjoy working with “managed apps,” which keeps clients’ sites and applications the most updated. These projects enable me to get a variety of expertise in all the different platforms we support. I’m a part of all our clients’ implementations, which is challenging and rewarding, and enables me to work with all kinds of clients and teams.

Stephanie

Technical Lead

What makes someone successful on your team?

Employees are most successful when they connect our business goals to their personal growth and career goals. One North continues to evolve in a strategic way to develop quality solutions for our clients’ most complex business challenges, so we’re always looking for new ideas and approaches to solve problems.

Sarah

Manager, Talent Development

What is your vision for the company?

Our aim is to help our clients develop and advance their brands through digital strategy, brand & experience design and technology. Whether it’s helping our clients drive revenue, create stickier client relationships or attract, grow and retain talent, we are the glue that helps our clients engage their most important audiences.

John

CEO

What does career growth look like on your team?

You are very much encouraged to grow your career in the direction you choose, whether that’s a linear progression or something totally different. Thanks to my manager’s nurturing of my interests and the company’s support of my education and professional development, I was able to create my own career path and grow into my dream hybrid role.

Alexa

Front-End Designer and Developer

What are One North Interactive Perks + Benefits

One North Interactive Benefits Overview

We recognize that our employees are more than digital experience geniuses – they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance.

Culture
Friends outside of work
Eat lunch together
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
One North offers company funded short-term and long-term disability insurance for all full-time employees.
Dental Benefits
One North offers dental insurance through MetLife to all full-time employees.
Vision Benefits
One North offers vision insurance through Vision Service Plan (VSP).
Health Insurance Benefits
One North's insurance through BCBS offers a PPO plan with an HSA.
Life Insurance
Wellness Programs
One North offers a discount on monthly health insurance costs for employees who receive an annual physical.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Our 401(k) plan allows employees to save for retirement through pre- or post-tax contributions along with employer-matched funds for maximized savings potential. Vesting in the 401(k) is immediate.
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Once employees hit their 1.5-year anniversary, they are eligible for the Parental and Primary Caregiver Leave benefits. Available leave time increases with tenure.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
All full-time employees are eligible for 4 weeks of PTO per full year. The number of days an employee is eligible for increases with tenure.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Our Transportation Benefits enable employees to also make pre-tax contributions to pay for parking and public transit needs.
Company Outings
Some Meals Provided
Our employees enjoy free lunch (Gratis Grub) every other Wednesday.
Happy Hours
Parking
We offer employees discounted daily parking at a nearby garage.
Recreational Clubs
Professional Development Benefits
Tuition Reimbursement
Lunch and learns

Additional Perks + Benefits

Our comprehensive benefits program includes Blue Cross Blue Shield PPO Health coverage, as well as a health savings account with employer-funded contributions. We also offer Dental and Vision insurance. All of our full-time employees are eligible for Life/AD&D insurance and Short/Long Term Disability insurance free of cost, with the option to add additional voluntary coverage if desired.

One North's 401(k) plan allows employees to save for retirement through pre- or post-tax contributions along with employer-matched funds for maximized savings potential. Our Transportation Benefits enable employees to also make pre-tax contributions to pay for parking and public transit needs.

We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 4 weeks of paid time off, in addition to company paid holidays. Employees also begin to accrue additional time off once they reach their 3-year and 10-year anniversaries with the business.

One North also understands how critical it is for parents to bond with their new additions. We provide paid Parental and Primary Caregiver Leave to assist and support employees who experience a new birth, adoption or foster placement of a child.

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