Senior UX Strategist

As members of the Experience Design Team, UX team members operate as researchers, consultants, information architects and designers to construct digital experiences for professional services organizations. You partner with clients to understand their business and brand goals, drive understanding of both with internal stakeholders and external users, and craft solutions that deliver measurable results.

You will find this role rewarding if you:

  • understand that design is an act of communication, and the artifacts you produce reflect this
  • love digital and are compelled to think about balancing its evolution with best practices
  • understand how thoughtful experiences can build a brand and achieve business goals
  • are interested in how people consume information, think and understand – and your goal is excellence, not perfection.


  • Have a significant presence in client relationships.
  • Lead and support UX research efforts, including heuristic reviews, usability testing, A/B testing, landscape analysis and more.
  • Develop user personas and map them through user journeys that illustrate how user goals connect with business objectives.
  • Create detailed and extensible information architecture, wireframes and KPIs, including functional specification documentation.
  • Partner closely with Brand, Visual & Interaction Design, and Development disciplines to bring the solution to life.
  • Lead projects and guide junior team members in their involvement in client interactions and engagements. 
  • Contribute to thought leadership and collaborate with fellow strategists and Experience Design team members to keep up with trends and developments in digital marketing. 
  • Encourage internal and external stakeholders to ask “why?”
  • Effectively guide clients and colleauges to clarity, making complex and ambiguous problems seem simple.
  • Use writing, or contribute to writing that effectively informs and persuades audiences.
  • Understand the importance of detailed specifications in the transfer of your thinking to clients, designers and developers.

Qualifications, Skills & Experience:

  • 6-10 years professional experience
  • Experience presenting to C-Level executives or significant stakeholders
  • Demonstratrable experience solving a range of UX problems, for a variety of audience types
  • An appreciation for the value of organized, rigourous thinking, balanced with a sense of humor
  • Experience solving complex IA challenges, including the harmonization of multiple domains
  • Experience designing for Responsive
  • A deep appreciation for and understanding of usability best practices
  • Proficiency in at least two of the following: Axure, Adobe CS (InDesign), Omnigraffle and Sketch 
  • Familiarity with Microsoft Office
  • Experience drafting and conducting usability testing sessions, synthesizing findings and translating them to actionable tactics
  • An understanding of HTML5 / CSS3 / Javascript is a plus.
  • Ability to travel to client sites as projects require, up to 15% of the time
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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • WordpressCMS
    • SitecoreCMS
    • HubSpotCRM
    • SalesforceCRM


One North's office is located just off the Chicago Riverwalk at the corner of Wacker & LaSalle.

An Insider's view of One North Interactive

What projects are you most excited about?

I really enjoy working with “managed apps,” which keeps clients’ sites and applications the most updated. These projects enable me to get a variety of expertise in all the different platforms we support. I’m a part of all our clients’ implementations, which is challenging and rewarding, and enables me to work with all kinds of clients and teams.


Technical Lead

What makes someone successful on your team?

Employees are most successful when they connect our business goals to their personal growth and career goals. One North continues to evolve in a strategic way to develop quality solutions for our clients’ most complex business challenges, so we’re always looking for new ideas and approaches to solve problems.


Manager, Talent Development

What is your vision for the company?

Our aim is to help our clients develop and advance their brands through digital strategy, brand & experience design and technology. Whether it’s helping our clients drive revenue, create stickier client relationships or attract, grow and retain talent, we are the glue that helps our clients engage their most important audiences.



How do you collaborate with other teams in the company?

I collaborate with other teams at One North by helping identify everyone's strengths. When we are able to trust each other and collaborate independently, we can do a lot of great things (really efficiently)!


Front-end Developer

What are One North Interactive Perks + Benefits

One North Interactive Benefits Overview

Spoiler: it’s more than just swag (although, we have that too).

At One North, we recognize that our employees are more than just digital experience geniuses—they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
One North offers an FSA benefit for health, dependent care, and commuter spending.
Disability Insurance
One North offers free short-term and long-term disability insurance for all full-time employees.
Dental Benefits
One North offers free dental insurance through Principal Financial to all full-time employees.
Vision Benefits
One North offers vision insurance through Principal Financial.
Health Insurance Benefits
One North's insurance through BCBS offers three plans: HMO, PPO, and HSA.
Life Insurance
Wellness Programs
One North offers a discount on monthly health insurance costs for employees who receive an annual physical.
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Recreational Clubs

Additional Perks + Benefits

We recognize that our employees are more than digital experience geniuses – they are regular people, too (with regular lives). That's why we've set up a generous employee benefit package to help them maintain a healthy work/life balance. One North offers flexible health plans to fit your needs, including the option to choose from a PPO, HMO or Health Savings Account. We also offer Dental insurance, Vision insurance, Life insurance, Short & Long Term Disability insurance and flexible savings accounts.

One North's 401(k) plan allows employees to save for retirement through pre-tax contributions along with employer-matched funds for maximized savings potential. Employees are immediately eligible for this benefit, and the plan has no vesting schedule for both employee and employer contributions.

We know how important unwinding can be for inspiration, innovation and productivity. Our full-time employees earn 3 weeks of paid time off in addition to sick time and company paid holidays.

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