Senior Visual Designer - Tock at Tock

| Chicago
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The Gig
At Tock, we go to great lengths to ensure every touchpoint of the brand is as beautiful and impactful as possible. As a modern creative organization, we hire aesthetically-motivated designers who have a process that can be applied across a range of deliverables. Our Brand Designers help build brand identities, marketing campaigns, brand partnerships, and content creation. You have a portfolio that expresses familiarity with most of these types of projects, and the ability to maintain an overarching brand aesthetic across channels. This is an opportunity to join a growing marketing team as a Senior Visual Designer that is passionate about designing a growing Consumer and Customer brand and has a love for all things food and dining.
You'll lead many digital projects-from ads, email newsletters, sales collateral, and social posts, to collaborating on websites, landing pages, and larger campaigns. The marketing team is a growing team of 11. We are tasked with the exciting responsibility of growing Tock's brand and building awareness for our company and product. We are creative and passionate about helping our customers, supporting our sales team, and attracting new guests to discover and book great experiences.
You would join as the third designer on the Marketing team, but would also be part of our larger, collaborative Product Design team. Although we may hold different responsibilities, we support each other and explore ideas and projects together, because our mission, brand, and visual identity touch and affect everything we do.
You will report directly to the Design Lead and will be based in Chicago. Please note, all Squarespace and Tock employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.
You'll Get To...
  • Help shape and lead creative and design projects from concept to final deliverables
  • Design many projects from ads, email newsletters, sales collateral, and social posts, to collaborating on websites, landing pages, and larger campaigns
  • Contribute to our guest outreach efforts and explore creative ways we can increase awareness and engagement-think editorial content, travel guides, dining newsletters, restaurant spotlights, interviews with chefs, behind-the-scenes interviews
  • Support our sales and account management teams with communication assets so they can more powerfully pitch Tock, onboard new restaurants, and keep our customers happy and informed.
  • Bring ideas that would level-up our visual brand while maintaining a high standard across all projects
  • Work independently and collaboratively on projects and tasks to support the marketing team
  • Present and receive feedback on your work to everyone from individual team members to C-level executives
  • Help develop art direction and commissioning photographers and illustrators when a project calls for it
  • Collaborate internally with sales, account management, and design teams.
  • Keep up with and set trends in the Hospitality (reservations/experiences) and Event space
  • Source, prepare, and maintain photo assets for marketing/design projects

Who We're Looking For
  • 5+ years of experience as a visual designer with a digital focus, working at either an agency or in-house brand
  • A wide-ranging portfolio that shows stellar typographic and layout skills, showcases creative problem solving, and beautiful digital experiences
  • Eager to work in a scrappy, fast-paced startup environment that allows you to take on many responsibilities and own many projects
  • Experience with the steps necessary to take a project from concept to launch.
  • Broad awareness of design and technology trends.
  • An inside-and-out knowledge of Figma/Sketch and Adobe Creative Cloud (Photoshop, Illustrator, Indesign)
  • Experience with photography, motion graphics, or video editing
  • Prefer Chicago-based but open to a remote position
  • Always curious and eager to learn about the problems Tock is looking to solve
  • Passionate about developing creative solutions while pushing the visual language of Tock
  • Strong communication skills-to frame discussions and contribute to project briefs
  • Strong organizational skills, can manage multiple projects, and are comfortable working towards deadlines-there are no project managers
  • Excited to learn new mediums, software, and techniques-we value a do-it-yourself mindset

Benefits & Perks
  • Full benefits (medical, dental, and vision insurance)
  • 401k and employer match
  • Flexible vacation & paid time off
  • Paid parental leave
  • Commuter benefit in the form of pretax (US)

Tock's Growth
  • Awarded Fast Company's "Most Innovative Companies" for 2021
  • Awarded Built In's "2021 Best Places to Work"
  • Awarded America's Hottest Brands of 2020 by AdAge
  • Won Chicago Tribune's "Game Changer" Award for industry innovation
  • Reached a global customer base of 30 countries operating in 200+ cities
  • Processed over $1 billion in prepaid reservations
  • Named one of 2019's 50 Startups to Watch
  • Featured in: New York Times, Bloomberg, GQ, Vice, Wired, Food & Wine, Eater, Skift Table, Chicago Tribune, Crain's Chicago Business, New York Post, and more

About Squarespace
Squarespace is a leading all-in-one website building and ecommerce platform that enables millions to build a brand and transact with their customers in an impactful and beautiful online presence. Our suite of products enables anyone at any stage of their journey to manage their projects and businesses through websites, domains, ecommerce, marketing tools, and scheduling, along with tools for managing a social media presence with Unfold and hospitality business management via Tock. Squarespace democratizes access to best-in-class design, helping our customers in approximately 200 countries and territories maintain consistent branding across all digital touchpoints to stand out online. Our team of more than 1,400 is headquartered in downtown New York City, with offices in Dublin, Ireland, Portland, Oregon, Los Angeles, California and Chicago, Illinois. For more information, visit www.squarespace.com .
Our Commitment
Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Tock, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • HiveDatabases
    • MariaDBDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • Constant ContactEmail
    • MailChimpEmail
    • SendGridEmail

Location

Tock's headquarters is in the West Loop close to public transit, the highway, and all of the neighborhood's best restaurants and hotspots!

An Insider's view of Tock

What’s the vibe like in the office?

The best way I can describe it is “chill focus”. It’s much different than the kitchens I came up in. The best part about working here is the people. No one is here simply for a paycheck, but to be a part of something bigger. Everyone helps move the company forward while still being a great person.

The 8 foot dinosaur watching over us helps too.

Jeremy

Hospitality Manager

What does your typical day look like?

Every day in sales here is different than the last, and we have the flexibility to create our own schedules. Some are spent researching and reaching perfect matches for Tock, some are spent meeting with some of the world's best chefs in the coolest cities, and some are spent rolling up our sleeves and ensuring successful onboarding for our clients.

Brian

Sales Development Executive Team Lead

What makes someone successful on your team?

A successful member of our team needs to be determined, passionate about our product and the success of our partners, persistent and flexible in trying new ways to reach potential new partners, and organized to easily manage your deals and leads. An optimistic and friendly attitude also goes a long way!

Maggie

Senior District Account Executive

What unique initiatives do you have that encourage innovation?

For those that love food and eating out, what if I asked you, where should I go to dinner. What would you say? Tough question, right? The restaurant scene in Chicago and across the entire world is more crowded now than ever before. So at Tock we’re helping restaurants compete and succeed with tools to make them better businesses.

Dan

Director of Design

How do you collaborate with other teams in the company?

I've never worked with a more collaborative, talented, and hard-working group of people, across all of our teams. Everyone is willing to learn and adapt as the company grows and scales. Not only do all departments have full visibility into what the others are doing, but we actively seek out ways to help and improve lines of communication.

Huong

Director of Account Management

What are Tock Perks + Benefits

Tock Benefits Overview

Health insurance (medical, dental, vision) with 100% premium covered for you and your dependent children
Competitive salary
Flexible vacation and paid time off
401k + employer match
Paid parental leave
Long Term and Short Term Disability Coverage
Nitro coffee and wine on tap
Pre-tax commuter benefits
Happy hours + company outings
Working with the world's best chefs and restaurateurs
Fertility and Adoption Support
Tuition Reimbursement
Employee Discounts
Backup Child and Dependent Care
Employee Assistant Program
Basic Life Insurance & Supplemental Life Insurance
Flexible Spending Account
Dependent Care Flexible Savings Account
Benefits Guidance/Concierge Service

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Effective 1/1/2022
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is equal to 60 times an employee's annual salary.
Onsite Gym
Team workouts
Mental Health Benefits
Fully paid access to Headspace
Retirement & Stock Options Benefits
401(K)
401(K) Matching
No vesting period for employer contributions
Company Equity
Match charitable contributions
Effective 1/1/2022
Child Care & Parental Leave Benefits
Child Care Benefits
Effective 1/1/2022
Generous Parental Leave
Remote Work Program
Family Medical Leave
Adoption Assistance
Effective 1/1/2022
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Effective 1/1/2022
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

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