Reverb
We're on a mission to make the world more musical.
Chicago, IL

Staff (Lead) Product Designer at Reverb

| Chicago
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Reverb is a leading online marketplace for buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has built an online destination where the global music community can connect over the perfect piece of music gear. In 2019 Reverb was acquired by Etsy. With the added support of one of the largest online marketplaces, we are on a path to becoming the go-to site for musicians everywhere.
Our core belief is that music makes the world a better place. Through Reverb Gives, a portion of every sale provides students, teachers, and leaders of music programs across the world with instruments they need. 
The Staff Product Designer’s primary responsibility is crafting spectacular user experiences that excite users, tackle real problems, and motivate them to continue engaging and buying with Reverb! Do you want to be a critical member of a product team, bringing clarity to product and UX strategies, while also rolling up your sleeves and accelerating discovery, definition and ideation? In addition to everyday designing, the Staff Product Designer plays a vital role mentoring and supporting other product designers.

Responsibilities
  • Designing and articulating product vision for your area of work with a strong contextual understanding of the business, technology and UX perspectives, and aligning partners across departments around that vision
  • Leading research and distilling insights on your own from data and research to drive the strategy for your team
  • Using an understanding of our customers, design systems, and brand identity to provide meaningful feedback to other designers and product teams
  • Developing and facilitating design workshops to align cross-functional partners and designers with new product innovations
  • Crafting interfaces that serve as the gold standard for how to apply our design systems and principles, and working very closely with Product Managers and Engineers to ensure high-quality implementation and user experiences
  • Envisioning solutions that consistently innovate, exceed customer expectations, and business objectives
  • Amplifying design team performance by influencing design practices and providing critical feedback, mentorship and support to members of the design team
  • Representing Reverb’s design culture at design and product events
Qualifications
  • 7+ years of experience in user experience, visual design, and prototyping for consumer web/mobile products
  • Degree in Interaction Design, Human-Computer Interaction, Graphic Design, Communications Design, or a related field or equivalent practical experience
  • An outstanding portfolio, showcasing a foundation in interaction and visual design, which illustrates your full process, from insights through definition, ideation, delivery, and the role of data in iteration
  • Deep understanding of design methods and the ability to effectively utilize those methods for digital products
  • High level of skill and experience using tools for interface design and prototyping, such as Sketch, Invision and Figma; experience with motion graphics is a plus
  • Highly developed presentation and storytelling skills
  • Experience leading high-impact design workshops across departments to identify long-term strategic areas of design opportunity
  • Experience partnering with product leaders to develop the strategy and rationale for features
  • Accustomed to working in a collaborative cross-disciplinary environment, where experimentation and testing are valued
  • Experience with frontend implementation (i.e. HTML, SCSS, React, etc.) is a big plus

About our compensation and benefits
Reverb offers compensation packages that include base, bonus, and equity in the form of Etsy restricted stock units. Some of our key benefits include:
  • 100% paid medical, dental, and vision coverage for employees and their eligible dependents (you read it right: no premiums!)
  • Life, AD&D, and supplemental long-and short-term disability insurance
  • A matching 401(k)
  • A flexible take it as you need it PTO policy
  • 12 weeks of gender-neutral parental leave for the birth or adoption of a child
  • Up to $7,500 reimbursement of adoption-related expenses
  • Ways to give back to you community through a charitable contribution match and volunteer time off
Additional Information
At Reverb, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We welcome people from all backgrounds, ethnicities, cultures, and experiences. Reverb is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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Where we are

Open workspace conveniently located near the Paulina Brown Line.

Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
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What are Reverb Perks + Benefits

Reverb Benefits Overview

Beyond free lunches and ping pong tables, we love working at Reverb because we’re making an impact. We’re working to make the world more musical—both through our platform and by giving a portion of our proceeds to youth music education programs through Reverb Gives.

Culture
Volunteer in local community
Reverb Serves gives employees the opportunity to volunteer with local organizations, such as Notes for Notes—a nonprofit that runs a recording studio inside the local Boys & Girls Club.
Partners with Nonprofits
Through Reverb Gives, a portion of every purchase made on Reverb helps youth music education programs get the musical instruments they need to make music.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Vision Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Health Insurance Benefits
Reverb pays 100% of monthly premiums for you & eligible dependents. Your spouse or domestic partner, children/stepchildren (up to 26), & disabled children in your guardianship of any age are covered.
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Reverb sponsors the [email protected] benefit, a family care service that can help you find caregivers for your whole family, including your child, parents/grandparents and/or pet.
Generous Parental Leave
We provide 12 weeks for the birth or adoption of a child.
Flexible Work Schedule
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Reverb offers a flexible PTO policy with no set minimum or maximum.
Paid Volunteer Time
Employees receive 40 hours per year (10 hours/quarter) of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Reverb provides Commuter Transit & Parking benefits through Wageworks. This program allows you to set aside pre-tax dollars for eligible commuting expenses.
Company Outings
Reverb’s holiday party is hosted at a local music venue, where dozens of bands comprised of various employees take the stage to perform everything from the Beastie Boys and Britney Spears to The Who
Some Meals Provided
Employees enjoy lunch from local restaurants via Fooda at least twice per month.
Happy Hours
Perform with your co-workers, learn how to play, or be your teammates’ biggest fan at monthly music-filled happy hours.
Fitness Subsidies
Gympass offers benefit-eligible employees (and up to 5 family members) unlimited access to thousands of fitness venues, featuring over 800 different activities at up to an 80% discount.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Grow professionally and personally through REV Talks, our regular workshops featuring topics ranging from meditation and healthy eating to “DJing 101.”
Promote from within
Mentorship program
Reverb Amplified is our cross-department mentorship program that allows you to get or give career advice, leadership coaching, and more.

Reverb Careers in Chicago
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Full Stack Engineer - Pricing and Offers Team

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4 days ago
+37
Reverb's newly formed Pricing and Offers team is in need of an additional full stack teammate. The team focuses on bringing buyers and sellers closer together in order to get the best experience for both user roles. Our team has great impact on both our users' experience as well as to the overall success of Reverb. As a team, we have ownership and accountability over this portion of our product.

Senior Tax Analyst

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We are seeking a tax generalist to be the first dedicated Senior Tax Analyst on the team and manage all day-to-day aspects of Reverb’s tax department. You will be responsible for driving all global tax activities within the Finance organization, the focus primarily being on indirect tax. This role will oversee end-to-end compliance operations at Reverb, including tax computation, payment, and exposure analysis. Since you’re stepping into a newly created role at Reverb, the opportunity for ownership and impact is significant! You will collaborate closely with our parent company’s internal tax department and own all associated reporting. 

Financial Analyst

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Reverb’s Financial Analyst will be part of the FP&A team and play an integral role supporting Reverb’s financial and operational performance. This position will work directly with the FP&A Manager through various planning and ad hoc exercises, such as financial modeling, forecasts, and reporting. The position requires an experienced financial and strategic minded professional capable of juggling multiple priorities in a dynamic, rapidly growing organization who can partner across organizational and functional boundaries to drive projects to successful completion.

Mobile Product Designer

Reverb
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4 days ago
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Reverb is a leading online marketplace for buying and selling new, used, and vintage musical instruments. Since launching in 2013, Reverb has grown into a vibrant community of buyers and sellers all over the world. By focusing on inspiring content, price transparency, musician-focused eCommerce tools, a music-savvy customer service team, and more, Reverb has built an online destination where the global music community can connect over the perfect

IT Manager

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Reverb is seeking an IT Manager to take ownership of all aspects of our corporate IT function including network infrastructure, help desk, on-boarding and overall employee experience as it relates to workplace technology. We run a large fleet of Macs supported by cloud services such as G Suite and Slack. You will be managing a small team with opportunities to grow with the business. You will be taking Reverb’s existing IT infrastructure to the enterprise level and developing policies and procedures to optimize efficiency of our workplace technology.

Full Stack Engineer, Buyer Experience

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The Buyer Experience Team seeks to add a new team member to help us grow our impact. We are an inclusive team of designers, developers, and value collaboration, authenticity, feedback, code as craft, low egos, and trust. Our work focuses on the experience of buyers on Reverb. Much of it involves experimentation, with a focus on learning what makes Reverb more valuable to our users. We work with React and Typescript for interactive front-end experiences, SASS for styling, Ruby on Rails and GraphQL in our API, Elasticsearch for discovery, PostgreSQL for our database, and Amplitude and Looker for analytics. We collaborate often with other teams including Mobile, Infrastructure, Sellers, and Customer Experience, and have numerous opportunities to grow both in breadth and depth. We ask that candidates express interest in Reverb's mission, prepare to work on a collaborative team, and adopt a growth mindset. We also ask that you have at least 2 years of web development experience in MVC and relational database technologies relevant to our stack, outside of learning environments.

Senior Full Stack Engineer, Marketing Technology

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The Marketing Technology team is looking for a Senior Full Stack Engineer to build solutions which help more people discover and stay engaged with Reverb, while growing the company's technological capability to reach those users. The team iterates quickly, partnering with the Marketing team to build out features that best drive revenue to the site.

Senior Director of Product

Reverb
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4 days ago
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The Senior Director of Product's primary responsibilities include: developing the overall product strategy and prioritizing focus areas for your team; ensuring the successful execution of key product initiatives and being accountable for primary product metrics; hiring and continuously developing a team of outstanding product managers and strengthening our PM discipline; and communicating plans and performance to the executive team, key stakeholders, and the company.

Software Engineer, Data

Reverb
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1 week ago
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As part of Reverb’s Data Engineering team, you’ll help build a platform to enable confident, informed decisions and products that scale along with our business. We are a small, forward-thinking team looking for creative engineers who can face a wide range of problems, researching and implementing innovative solutions that make the most of our data.