Training Design Team Manager at Cisco Meraki

| Chicago
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Who We Are

At Cisco Meraki, we know that technology can connect us, empower us, and drive us By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.

Cisco Meraki is seeking a creative and experienced manager to lead the teams responsible for learning development and design for our training and enablement programs.

What You Will Do

The Meraki Product Enablement team is responsible for creating extraordinary learning experiences for Cisco, partner, and customer audiences globally. We do this by developing, delivering, and enabling scalable programs and solutions that make Cisco Meraki technologies more accessible to everyone.

In this role, you will lead all aspects of the development and design of Cisco Meraki training programs and solutions, support the development of processes and content, and lead and grow a team of Instructional Designers, Project Managers, and other training development roles who are responsible for the building of curriculum, content strategy, tool and process development, and cross-functional project management.

Who You Are

The ideal candidate is an experienced and passionate learning professional with a strong background in training program development, project management, and leadership. They should possess strong interpersonal skills, the ability to effectively lead complex projects, a strong foundation for developing compelling training content and curriculum, and excitement about leading a dynamic and growing team at the forefront of cloud networking.

Responsibilities:
  • Lead a team of instructional designers and content developers focused on new course and program development
  • Oversee project managers and developers leading cross-functional projects in support of the training and enablement programs and experiences developed by Product Enablement
  • Refine and improve Cisco Meraki’s curriculum design and development frameworks and processes
  • Oversee and handle the content budget and related curriculum success metrics for new programs
  • Ensure successful program development from validation to design to launch, focusing on audience and organizational needs
  • Assign projects and tasks based on team members' individual strengths, skill sets and experience levels
  • Assist with comprehensive project plans, budgets, priorities, and success metrics
  • Perform needs analysis with stakeholders across Product Enablement and Meraki to determine development, project management, content, and training course needs
  • Support the career development of the teams within Training Design and provide opportunities for continued skill set growth
Qualifications:
  • Demonstrated experience and proficiency with program management, learning & development, instructional design and e-learning
  • Strong project leadership skills – design, fine-tune, and make recommendations to existing and new solutions
  • Shown ability to partner and collaborate with others at all levels within the organization, including senior leaders, managers, employees, and external resources
  • Solid understanding with in-depth experience in talent management, performance management, team engagement, and leadership development
  • Demonstrated experience in designing and creating learning and educational experiences end-to-end from ideation to completion to establishing and analyzing success metrics
  • Bachelor’s degree
  • Previous experience in project management, instructional design, and/or content strategy role highly desired
  • Previous leadership experience of a globally distributed and functionally diverse team highly desired
  • Strong communication skills
  • Travel requirements: 10-20%

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Technology we use

  • Engineering
    • C++Languages
    • JavascriptLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Backbone.jsFrameworks

Location

We are located in the West Loop, one of Chicago's fastest-growing neighborhoods surrounded by a slew of new restaurants & art galleries.
The Greek word "Meraki" in Cisco Meraki translates to "soul, creativity, love": Here's why

Watch

An Insider's view of Cisco Meraki

What are some social events your company does?

Meraki Chicago hosts several social events. Some current and past events include weekly yoga and meditation sessions and cocktail classes, cooking classes, drag bingo, talent shows, and more!

Javana

Operations Supervisor

What does your typical day look like?

Badge in the door nearest the espresso machine and make latte art in the form of the Cisco logo. Work can range from teaching customers how RF works to designing multi-site Meraki networks. When I'm not evangelizing customers, teaching Networking-101, or handling escalations, I make easy work of those foolish enough to challenge me at ping pong.

Zakariya

Systems Engineer

How do you make yourself accessible to the rest of the team?

By simply just being around. In addition to the regularly scheduled one on one meetings I have with everyone, I make sure that my team knows I am always here to help, in any situation.

Lorenzo

Netowrk Support Manager

What are Cisco Meraki Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Cisco Meraki has an Employee Experience team dedicated to ensuring that each Merakian has the best experience during their time at Meraki.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
CAAN, Conexion, Connected Black Professionals, Inked, Meraki Gives, Meraki Veterans, Parents @Meraki, QFAM, Women of Meraki
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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