Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Wholesale Lending Services (“WLS”) is a global organization of over 2000 that supports nearly $900 billion in lending commitments across all four lines of business.  It is a Commercial Banking function aligned with the Wholesale Technology platforms as well as the Firmwide External Reporting Controller for Wholesale Lending.

Key Responsibilities:

• Provide thought leadership and technical leadership in the area of UX design aspects.
• Creating and implementing interaction models, user flows, and user interface specifications. Illustrate design ideas using storyboards, process flows and sitemaps.
• Prototype creative solutions quickly, and be able to collaborate with others and bring consensus in crafting and implementing your technical vision.
• Contribute and collaborate in creation and consumption of open, standards-based solutions.
• Identify opportunities for process and tool improvements and drive those from concept to implementation.
• Communicating scenarios, end-to-end experiences, interaction models, and screen designs with other members of the team

This role requires a wide variety of strengths and capabilities, including:

• Bachelor's degree or equivalent experience
• Five to seven years of UX experience
• Experience with standard UX software such as Figma
• Experience with generative and evaluative research methods, motion design or video or an interest in learning those skills
• User-centric design approach that involves rapid testing and iteration of designs
• Understanding of how design translates to code
• Ability to use prototyping tools to convey design intent
• Demonstrated ability to handle multiple priorities on tight deadlines without compromising quality
• Understanding of accessibility and the ability to apply that to designs
• Open minded, collaborative and flexible work style
• Comfortable receiving feedback and critiques
• Strong communication skills with the ability to articulate the value of UX and the rationale behind your research process and design decisions

About Us

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

About the Team

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm’s data sharing principles of security, customer control and convenience, and privacy.