UX Design Strategist

| Chicago

What We'll Bring

At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring

Two to five years of relevant experience, preferably in client facing setting, designing applications, experiences, websites, products and services that balance user needs, business objectives and technological constraints.

Experience collaborating and problem-solving with a cross-functional team, including a variety of stakeholders across business functions and levels

Holistic and human-centered approach to product and service design, from research and insight generation to concept to deliverable

Demonstrated capabilities of a hands-on practitioner proven through a diverse body of work using visual design software (Adobe CS, Sketch, and Principle), rapid prototyping tools (InVision) and research tools (AirTable, Tableau, Google Analytics).

A Bachelor’s Degree in Experience Design, HCI, Interaction design, and/or related design experience

We'd love to see:

Confidence in influencing, negotiation and communication skills (written, verbal, presentation)

Entrepreneurial spirit with the ability to adapt, self-organize and define your own tasks in an ever-changing environment

Experience with a diverse set of industry software, including Sketch, Adobe CS, InVision

Familiarity with motion graphics and animation is a plus

Impact You'll Make

UX Design Strategist at TransUnion are the ones who bring sound business, human-centered experience strategies and the best design solutions to the table. In this specific role you will be partnering with TransUnion’s B2B customer experience leaders who are responsible for modernizing and digitizing the way our core customers work, communicate, and self-serve in order to improve the end to end journey.

On your projects, you will work on blended cross-functional teams and will tackle all aspects of the design process. You will think creatively and strategically, dissecting business problems and using design methodologies to develop innovative outcomes.

To gain user insights, you will utilize qualitative and quantitative research and testing, persona development, customer journeys, and service blueprints. To communicate your findings, you will engage our customers and stakeholders with your storytelling and narration skills, leveraging a variety of verbal and visual methods (e.g. storyboards, wireframes, prototypes, etc).

You’ll partner with a UI/Visual Designer to prototype and iterate on ideas that best represent possible solutions and validate them through usability testing. As UX Design Strategist, you will lead usability testing sessions, consolidate findings and iteratively integrate into design solutions

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • SASLanguages
    • HadoopLanguages
    • TableauLanguages
    • AccessDatabases
    • HBaseDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • Microsoft ProjectManagement
    • TumblrCMS
    • HubSpotCRM
    • IntercomCRM
    • Microsoft DynamicsCRM
    • SalesforceCRM
    • Campaign MonitorEmail
    • MailChimpEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

555 W Adams St, Chicago, IL 60661

What are TransUnion Perks + Benefits

TransUnion Benefits Overview

At TransUnion, our associates are our greatest asset. However, we understand that work is only one part of our associates’ lives. We recognize the importance of providing a healthy balance between work and home because that’s really where being a force for good starts.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Start your day at TU by grabbing an Intelligentsia coffee or a tasty, hot breakfast from our onsite café. Head up to your workspace where you'll get down to business amidst the inspiring backdrop of beautiful downtown Chicago. Brainstorm onsite with team members in a variety of colorful huddle rooms or collaborate cross-functionally with our offices around the world via video conference, Skype or our intranet. Check things off your to-do list as you continually make progress on key business initiatives. Need a quick break? Challenge your colleagues to a game of ping-pong, pool, foosball, pop-a-shot or Mario Kart in one of our three onsite game rooms. Ready to hit the gym? We have one right downstairs complete with a personal trainer and a selection of free instructor-led fitness classes. Keep your energy up. Take a conference call at one of our walking or bicycle desks. Then attend the quarterly town hall to hear from the TU leadership team on progress in the current quarter and plans for the next. After a day of innovation, wind down in one of our massage chairs or join your colleagues at North Avenue for a game of league volleyball, sponsored by TU!

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